Position


Business Systems Analyst 1 (N-IT)

Job # 8711

Title: Business Systems Analyst 1/ SharePoint Admin
Location: Vancouver, WA
Duration: 1 yr. contract + ( multi-year)
Application due date 10/18/18

Position Overview

This contract Business Systems Analyst 1 position is located within client’s Contract Administration (TPCC) group within Transmission Service’s Customer Service Engineering (TPC) organization. This position will perform systems and procedural analysis and support for integrated project tracking, project documentation, and commercial business support systems for customer-driven projects from initial request to completion and close-out within TPC. This position will utilize established templates to draft and facilitate implementation of a wide range of agreements between client and its external customers in compliance with the Office of Management and Budget Circular A-123, internal procedures and Transmission Business Practices. This position will assist management in providing process and policy management guidance and will support annual program and organizational initiatives, customer satisfaction targets and contract compliance. This position will interface and collaborate with personnel from other client organizations, and provide outreach and training to system users of all disciplines and with varied technical skill levels.

You are an ideal candidate for this team if you are a self-starter, good collaborator, and have highly developed analytical skills with strong attention to detail. Good written and oral communication skills are a must to be successful.

Position Responsibilities

Business Systems Analysis and Support (75% of time):

  • Perform process and critical systems analysis between client’s Commercial Business Support Application (CBSA) and connecting systems that span across the Transmission business line.
  • Systems include:
  1. Project Web Access (PWA) - a web-based application that incorporates Microsoft Project, SharePoint and Outlook applications.
  2. Customer Contract Management System (CCM)
  3. Customer Data Management System (CDM)
  4. Transmission Asset Portfolio Management (TAPM)
  5. Bonneville Enterprise System (BES)
  6. Asset Suite
  • Assign project queue numbers in CBSA and create project workspaces in PWA for assigned new customer projects.
  • Provide CBSA, PWA and CCM user training to client’s internal users from established procedures and processes (material), via Skype or in-person.
  • Maintain documentation on system updates.
  • Create ad-hoc queries and reports against CBSA for one-off information requests for Customer Service Engineering (TPC) and other organizations.
  • Assist with testing CBSA system enhancements before they are released into production, using client established processes and under the guidance of IT and the BSA lead.
  • Design, draft, review, revise and recommend changes for electronic forms and reports for the CBSA and PWA systems. Examples include project tracking and workload reports.
  • Provide SharePoint administration support, including:
  1. Site development;
  2. Administration;
  3. File maintenance;
  4. Process management.
  • Assist with identification of systems, processes and users that are impacted by potential business problems and/or solutions by performing system-user research and stakeholder outreach and communications.
  • Assist with implementation of new systems, procedures, or organizational changes by developing procedural documents and performing stakeholder outreach as needed / requested.
  • Assist with design and implementation of new, or modification of existing, tools, practices and procedures to improve quality and timeliness in the execution of capital projects. This assistance may include:
  • Meeting and collaborating with stakeholders and users to gather requirements;
  • Identifying user and system issues and providing resolution recommendations;
  • Assisting with developing procedural and user training documentation.
  • Monitor customer projects to verify accurate reporting capability of project status and detail in client systems.
  • Maintain an online TPC Operations Manual; provide training to TPC staff on its use as requested by client manager.
  • Provide system monitoring to verify all data links and sources of records in TPC systems remain intact and functioning by using tools, such as Robohelp.

Contract Development and Administration Support (25% of time):

  • Draft and format contracts and related documents in accordance with established client procedures.
  • Recommend changes to management or CSEs when a deviation from standard contract formats or procedures is warranted.
  • Coordinate with new customers to obtain information necessary to establish new customers in client’s customer and vendor databases.
  • Confirm supporting documentation is obtained for assigned contract actions. This may include obtaining required approvals prior to submitting a contract action for review and acceptance by appropriate CSE or other federal personnel. (Note: appropriate Contract actions are based on established procedures.)
  • Monitor receipt of deposits for reimbursable contracts using the PeopleSoft financials system.
  • Submit work order requests to the Program Coordination (TPWP) org after the executed contract and payment are received. Disseminate executed contract, work order and payment information to all affected internal parties.
  • Enter, revise and update contract data in SharePoint, PWA, CBSA, and CCM as changes are made.
  • Receive customer invoices for client funded work and coordinate the review, certification and payment of such invoices by obtaining approvals from the CSE, PM or other appropriate federal personnel.
  • Provide a monthly status update to the Project Management Analysis & Schedule (TEPO) organization’s point-of-contact (POC) for reimbursable contracts that have expended 70% or more of their estimated cost.
  • Prepare contracts for close out upon project completion, utilizing CBSA and CCM. This requires obtaining confirmation and approvals from various internal client parties, which may include PM’s, CSE’s, Finance org’s POC, and other appropriate federal personnel.
  • Assist in reimbursable program improvements by providing input and recommendations in developing, streamlining, simplifying, and documenting related processes and procedures.

Requirements Education & Corresponding Experience

  • Associate’s Degree in Information Technology, Business Management or closely related discipline is preferred. (Associates degree in applicable discipline may be substituted for 2 years required experience - see below)
  • Bachelor’s Degree in Information Technology, Business Administration or a closely related discipline is highly preferred (Bachelor’s degree in applicable discipline may substitute for 4 years related experience – see below).
  • Required Experience: A minimum combination of work-related experience, on-the-job training, and/or vocational training. Experience should be consistent with the specific requirements of Information Technology, Business Administration or Management.
    • This is a Level 1 Position: 6+ years previous Information Technology, Business or other closely related technical experience (or a combination thereof) is required without a degree. (2+ years required with an applicable Bachelor’s Degree; 4+ years required with an applicable Associates Degree).

Required Technical Skills & Experience

  • Intermediate skills/experience with SharePoint, sufficient to support, manage, edit, and maintain sites, document repositories, workspaces, libraries, lists, views, etc.
  • Intermediate level proficiency in Visio.
  • Experience in process improvement initiatives.
  • Experience/ability to model processes, determine requirements, analyze alternatives, and verify solutions to meet business needs.
  • Analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Technical writing skills to modify, or facilitate development of design specification documents, job aids, user guides, standard operating procedures, and similar materials
  • Valid U.S. Driver’s License is required.

Preferred Skills & Experience

  • Experience in organizational change management methods and tools
  • Experience working on projects or change initiatives including communication, marketing, and evaluation of program effectiveness
  • Experience writing and managing the full lifecycle of customer contracts.


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Position


Administrative Technician 3

Job#: 8685

Title: Administrative Technician 3

Location: Spokane, WA

Duration: 1 year +/- multi year contract

Application Deadline: 9/26/18

ieSolutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Position Overview:

This full-time (40 hours) contract position is located in the Spokane District in Spokane, Washington. This position carries out recurring office procedures independently, and selects the guidelines or reference that fits the specific case. The manager may provide instructions on new assignments and/or check completed work for accuracy.

POSITION RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager or other federal personnel with the authority to do so.

  • Performs data entry using multiple computer applications, including but not limited to Microsoft Office, Asset Suite, PeopleSoft, Concur (Government travel service), Microsoft SharePoint, etc. May enter inventory management data, vehicle mileage, training, travel, pen base program, utility bills, etc.
  • Verifies group/organization timekeeping is accurate and follows client’s established guidelines, policies, and negotiated bargaining agreements (such as Columbia Power Trade Council (CPTC) for hourly workers). Where required, inputs time and labor information into appropriate system.
  • As required, following established policy and process prepares travel authorization and arrangements for management and staff travel using on line systems such as Concur (client travel software), etc. Prepares travel vouchers following established process using on line system, entering data from staff daily work reports and other communication.
  • Performs data entry for P-card transactions, materials requests and invoices.
  • Answers telephone calls and responds to routine telephone requests that have standard answers; refers calls and visitors to appropriate management and staff. As required, controls mail to assure timely staff response, and sends form letters. Sorts and distributes incoming mail; prepares outgoing mail, including bulk mailing packages.
  • As requested, maintains calendars, makes appointments, and arranges for meeting rooms.
  • May receive requests for spare parts in stock and following established process, sends to field sites. As requested and following direction or established process, orders or assists in ordering material and property listed in stock catalog from warehouse and other approved sources and arranges for delivery to field sites, as appropriate.
  • Establishes and maintains office files and provides clerical support, preparing forms for district functions, maintaining catalogs and posting (filing) changes to manuals.
  • As requested, assists staff in the routine use of software applications, i.e., Microsoft Office, etc.
  • Process and submit requests to manager for approval for needed office supplies; distribute supplies to appropriate staff per established client procedures.
  • Serves as point-of-contact person for district or other office personnel regarding general district or administrative information.
  • Coordinates and assists manager with development of annual managers’ and employees’ performance appraisal plans; implements, oversees and completes related documentation. Schedules and tracks to completion all managers’ and employees’ quarterly progress reviews, while performing associated follow-up to obtaining requisite signatures and approvals. Ensures on-time documentation submission to Human Capital Management (HCM) and verifies all processes are tracked to completion within established timelines.

REQUIREMENTS

Education & Corresponding Experience

  • High school diploma or equivalent.
  • 3+ years of related administrative/customer service experience or equivalent combination.

Required Technical Skills & Experience

  • Well qualified typist, skill in using Microsoft Office Suite of products, and skill in operating common office equipment.
  • 2 or more years of relevant work experience in administrative support functions

Preferred Skills & Experience

  • Working knowledge of SharePoint is desired.

Additional Requirements:

  • Valid U.S. Driver’s License is required.


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Position


QA Applications Analyst

Job #: 1832 & 1833

Job title: Application QA Analyst

Duration: 6+ month contract

Location: Portland, OR

Immediate openings for QA Analyst to assist our Portland Utility client with critical application upgrade projects for Maximo and ARM. Must have strong Quality Assurance skills, Excellent Analytical skills, Excellent written and Verbal communication skills and experience working with offshore teams.

Key Responsibilities

  1. Testing (TEST)
  • Accepts responsibility for creation of test cases using own in-depth technical analysis of both functional and nonfunctional specifications (such as reliability, efficiency, usability, maintainability and portability).
  • Creates traceability records, from test cases back to requirements. Produces test scripts, materials and regression test packs to test new and amended software or services.
  • Specifies requirements for environment, data, resources and tools. Interprets, executes and documents complex test scripts using agreed methods and standards.
  • Records and analyzes actions and results and maintains a defect register.
  • Reviews test results and modifies tests if necessary. Provides reports on progress, anomalies, risks and issues associated with the overall project. Reports on system quality and collects metrics on test cases. Provides specialist advice to support others.
  1. Business Process Testing (BPTS)
  • Designs and manages tests of new/updated processes. Specifies test environment for whole life-cycle testing (e.g., using model office concept).
  • Manages selection/creation of relevant scenarios for testing and ensures that tests reflect realistic operational business conditions.
  • Ensures tests and results are documented, reported to stakeholders and are available for specification of user instructions. Highlights issues and risks identified during testing to business stakeholders.
  • Provides specialist guidance and advice to less experienced colleagues and users to ensure that tests are conducted in an appropriate manner.
  1. User Experience Analysis (UNAN)
  • Analyzes qualitative data (e.g., from site visits) and presents the data in ways that can be used to drive design (e.g., personas, red routes, user journey maps).
  • Describes the user/ stakeholder objectives for the system and identifies the roles of affected stakeholder groups.
  • Defines the required behavior and performance of the system in terms of the total use experience (e.g., in the form of scenarios of use), resolving potential conflicts between user requirements, (e.g., between accuracy and speed).Specifies measurable criteria for the required usability of the system.
  1. Quality Management (QUMG)
  • Prioritizes areas for quality and/or environmental improvement in light of the strategy, wider business objectives, results from internal and external audits and advice from colleagues.
  • Initiates the application of appropriate quality management techniques in these areas. Initiates improvements to processes by changing approaches and working practices, typically using recognized models.
  • Achieves and maintains compliance against national and international standards, as appropriate. Identifies and plans systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems.

Required Skills:

  • 5+ years in IT. Testing and automation experience required.
  • testing tools, techniques and standards- Intermediate knowledge of
  • business process tests and usability evaluations - Intermediate knowledge of
  • automation tools and techniques (Ex: Selenium or UFT, LoadRunner or Jmeter etc.)- Intermediate knowledge of
  • testing object-oriented and service-oriented design and multi-threaded services/applications- Intermediate knowledge in
  • testing applications developed in various SDLC methodologies- Intermediate knowledge of
  • SQL queries and be able to query database and be able to perform back-end test- Intermediate knowledge of

Preferred Skills:

  • Working Experience in IBM’s Enterprise Asset Management System (aka Maximo EAM) will be an added advantage.
  • Experience working on CGI Asset Resource Management tools such as Scheduler and Field Manager will be an added advantage.
  • Work Experience in Oracle Network Management System (aka OMS) will be an added advantage


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Position


QA Applications Analyst

Job #: 1832

Job title: Application QA Analyst

Duration: 6+ month contract

Location: Portland, OR


Immediate openings for QA Analyst to assist our Portland Utility client with critical application upgrade projects for Maximo and ARM. Must have strong Quality Assurance skills, Excellent Analytical skills, Excellent written and Verbal communication skills and experience working with offshore teams.


Key Responsibilities

  1. Testing (TEST)
  • Accepts responsibility for creation of test cases using own in-depth technical analysis of both functional and nonfunctional specifications (such as reliability, efficiency, usability, maintainability and portability).
  • Creates traceability records, from test cases back to requirements. Produces test scripts, materials and regression test packs to test new and amended software or services.
  • Specifies requirements for environment, data, resources and tools. Interprets, executes and documents complex test scripts using agreed methods and standards.
  • Records and analyzes actions and results and maintains a defect register.
  • Reviews test results and modifies tests if necessary. Provides reports on progress, anomalies, risks and issues associated with the overall project. Reports on system quality and collects metrics on test cases. Provides specialist advice to support others.

  1. Business Process Testing (BPTS)

  • Designs and manages tests of new/updated processes. Specifies test environment for whole life-cycle testing (e.g., using model office concept).
  • Manages selection/creation of relevant scenarios for testing and ensures that tests reflect realistic operational business conditions.
  • Ensures tests and results are documented, reported to stakeholders and are available for specification of user instructions. Highlights issues and risks identified during testing to business stakeholders.
  • Provides specialist guidance and advice to less experienced colleagues and users to ensure that tests are conducted in an appropriate manner.

  1. User Experience Analysis (UNAN)
  • Analyzes qualitative data (e.g., from site visits) and presents the data in ways that can be used to drive design (e.g., personas, red routes, user journey maps).
  • Describes the user/ stakeholder objectives for the system and identifies the roles of affected stakeholder groups.
  • Defines the required behavior and performance of the system in terms of the total use experience (e.g., in the form of scenarios of use), resolving potential conflicts between user requirements, (e.g., between accuracy and speed).Specifies measurable criteria for the required usability of the system.
  1. Quality Management (QUMG)
  • Prioritizes areas for quality and/or environmental improvement in light of the strategy, wider business objectives, results from internal and external audits and advice from colleagues.
  • Initiates the application of appropriate quality management techniques in these areas. Initiates improvements to processes by changing approaches and working practices, typically using recognized models.
  • Achieves and maintains compliance against national and international standards, as appropriate. Identifies and plans systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems.

Required Skills:

  • 5+ years in IT. Testing and automation experience required.
  • testing tools, techniques and standards- Intermediate knowledge of
  • business process tests and usability evaluations - Intermediate knowledge of
  • automation tools and techniques (Ex: Selenium or UFT, LoadRunner or Jmeter etc.)- Intermediate knowledge of
  • testing object-oriented and service-oriented design and multi-threaded services/applications- Intermediate knowledge in
  • testing applications developed in various SDLC methodologies- Intermediate knowledge of
  • SQL queries and be able to query database and be able to perform back-end test- Intermediate knowledge of

Preferred Skills:

  • Working Experience in IBM’s Enterprise Asset Management System (aka Maximo EAM) will be an added advantage.
  • Experience working on CGI Asset Resource Management tools such as Scheduler and Field Manager will be an added advantage.
  • Work Experience in Oracle Network Management System (aka OMS) will be an added advantage


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Position


QA Tester


# 1827 – QA Tester
Duration: 6 + Months

Location: Tualatin, OR

Local candidate only. Can work on W2/ CTC

Project for Digital Programs. Team size around 8-10 people

Brief Job Description:

  • Strong knowledge and experience of manual testing, including designing complex test cases, execution, documentation and defect tracking . Able to solve straightforward problems, analyze for possible solutions and communicate back to the team. Works independently with minimal guidance and works well with a team. Automated testing skills a plus.

Job responsibilities:

  • Collaborate with the Senior QA Analysts to determine best standards and procedures to be used in the Quality Assurance process.
  • Ensure adherence to standards and procedures related to test script development, testing methodology and documentation.
  • Create test cases following the standards outlined by the Senior QA Analysts.
  • Map requirements and test conditions to the test cases.
  • Work with the Enablement Teams, Scrum Teams to test Legacy interfaces impacted by the Customer Touchpoints project.
  • Work with external payment vendors to ensure payments interfaces work as expected.
  • Work diligently to learn about the new system and functions to support the business on Day 2.
  • Understand test goals and dependencies to ensure risks are effectively tested.
  • Ensure that QA process is adequate, documented and communicated to ensure agreed quality levels for the application.

  • Partner with Business Analysts and Vendors to ensure requirements are met and are accurately tested.

    Required Skills:
  • Able to test all phases of test life cycle. Exceptional written and oral communication skills. Experienced with SQL, Excel, HP tool set like UFT, ALM

  • #years’ experience required: 2?

    Preferred job skills: experience in the Utility industry. Knowledge of Oracle applications (CC&B, Customer Care & Billing, MDM) Building automated test suites. Strong SQL query skills.

    Top 3 skills to be successful in this role: Analytical problem solver/tester, team player, exceptional communication


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Position


Program Support Specialist 1

Job# 8719

Title: Program Support Specialist 1

Specialty: IT/ Infrastructure

Location: Vancouver, WA

Duration: 1+ year/ multi-year contract

Application Deadline: 10/17/18

ieSolutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. US Citizenship Required

Position Overview

This contract Program Support Specialist 1 position is located in client’s Information Technology (IT) Infrastructure Services (JN) group within the IT (J) organization. The Program Support Specialist 1 serves as liaison and coordinator between the IT Infrastructure Services Manger, the immediate staff, and other IT organizations. Specifically, this position supports IT Infrastructure Services budget development, financial reporting, operational performance reporting, and business process development and documentation.

Position Responsibilities

  • Utilize client’s financial systems and collaborate with the manager and supervisors to develop and revise budget management processes and best practices.
  • Draft and submit to the Finance organization all budgetary inputs to client processes such as start-of-year budgeting, operating year adjustments, accrual inputs, and forecasting.
  • Draft and recommend process management tools to support the operational budget management and strategic budget setting activities.
  • Utilize client’s financial systems to deliver standard and ad-hoc financial reports for department-specific budget insight for use by the manager and supervisors.
  • Enter project and portfolio plans developed by the manager, supervisors, and subject matter experts into HP Project and Portfolio Management (PPM) system.
  • Organize and draft methods to track upcoming deadlines, priority actions, and overdue deliverables.
  • Monitor and track project and portfolio deliverables/milestones/requirements within HP PPM and Jama Contour, provide status reports to appropriate staff; alert the manager of any identified delays or risks.
  • Perform analysis on existing standards and business processes to determine if updates/changes are required. Recommend changes to existing standards and process flows. Recommend creation of new standards and process flows.
  • Create, update, and maintain the IT Infrastructure Services SharePoint sites and user access lists, including program and project documentation.
  • Enter Key Agency Targets (KAT) and Balance Scorecard (BSC) operational metrics, provided by the manager and supervisors, in appropriate systems on a monthly, quarterly, and annual reporting cycle.
  • Enter Intra-Governmental Payment and Collection (IPAC) and other invoices into an Access database, verifies the accuracy of any applicable charges, and notifies the Contracting Officer’s Representative (COR) it’s ready for approval.

Requirements

Education & Corresponding Experience

  • Associates degree in business administration, management, accounting, computer science or a closely- related field is preferred. Associates degree in specified or closely-related field can substitute for 2 years related experience (see below).
  • Bachelor’s degree in business administration, management, accounting, computer science or a closely-related field is preferred. Bachelor’s degree in specified or closely-related field can substitute for 2 years related experience (see below).
  • This is a Level 1 position: 6 years of previous work-related experience is required (4+ years with applicable Associates Degree or 4+ years with an applicable Bachelor’s Degree).
  • Related Experience:Experience should be consistent with the specific requirements of program/project coordination/control and progressively more technical in nature.


Required Technical Skills & Experience

  • 1 year of experience in developing business process flows and diagrams for the purposes of documenting content.
  • Must possess business process analysis skills.
  • Intermediate to advanced proficiently with Microsoft SharePoint.

Preferred Skills & Experience

  • Project Management experience.
  • General office records management experience.
  • Experience working in an organization driven by compliance requirements such as FISMA, Department of Energy, Department of Homeland Security, and/or NERC CIP.


Additional Requirements

  • Valid U.S Driver’s License is required.


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Position


Project Manager

Job #: 1826

Working Job title: Project Manager

Duration: 6+ Months

Location: Downtown Portland

Overview:

Immediate contract Project Manager / Change Manager needed for a specialized initiative with our top client in downtown Portland. Must be a good facilitator able to work with a diverse working group.

In this role you’ll lead the effort to develop a companywide guide for Safety governance and best practices. This will cover a variety of issues and situations encountered within the operations groups.

It will be particularly important to gain consensus on a clear scope for this effort, design a solution and developing a robust implementation/change management plan.


Required Skills:

  • 5-10 years PM experience, with excellent scoping and scheduling
  • Must have change management skills with strong PM background
  • Strong scope/planning skills
  • Strong facilitation skills
  • Strong soft skills; able to build good working relationships with different areas of the business
  • Safety project experience is ideal.





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Position


Computer Support Technician

Job #: 578298

Title: Computer User Support 1

Location: Portland

Duration: 1 year

Application Deadline: 10/15/18

The Computer User Support 1 provides technical support, diagnostic help and operating instructions at the division or departmental level for users of computers and computing resources.

TYPICAL DUTIES AND RESPONSIBILITIES:

User Support:

  • Provides support for use of core and environment-specific patient care

and/or client systems and software

  • Performs analysis/troubleshooting to resolve problems with hardware and software
  • Interfaces with help desk regarding hardware, software and network problems and tracks to resolution
  • Assists with development of and provides formal training to users
  • Analyzes, troubleshoots and resolves user access problems
  • Develops and/or maintains department Web or Intranet site
  • Attends meetings as a provider of technical information

Support Analysis:

  • Contacts hardware and software vendors for information
  • Tests new hardware and software for integrity and usability
  • Analyzes routine application requirements and recommends optimal hardware/software solution
  • Reports project status and completion
  • Sets and reviews priorities based on need and merit
  • Recommends department and division computing standards
  • Reviews technical journals and relevant literature to stay with changes in technology
  • Conducts feasibility and cost/benefit analysis studies
  • Writes proposals for consideration or justification of new acquisitions
  • Prepares technical reports to be used by management in making decisions about computing systems.

System Maintenance:

  • Arranges for and logs vendor-provided maintenance
  • Performs disk compression using utility programs
  • Performs backups of installed software, user programs and data; restores data lost due to system failure or operator error
  • Maintains system files

Installation:

  • Coordinates requests for installation and wiring needs for new hardware
  • Determines environmental and electrical requirements for new installations and computer moves
  • Installs components of newly acquired computer systems, sets up and configures systems
  • Installs software; maintains records verifying compliance with vendor licensing agreements
  • Maintains software archives

Documentation:

  • Documents application programs, user instructions, hardware and software installation procedure, software versions, operational procedures and maintains documentation to ensure accuracy
  • Maintains lists of sign-ons, passwords, locations of equipment
  • Maintains equipment inventory

MINIMUM QUALIFICATIONS:

  • Associate’s degree in computer science or related field; OR
  • Two years of computer support experience; OR
  • An equivalent combination of training and/or experience.


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Position


Training Specialist


Job Number: 1817 - Training Specialist ( Tech Training/ security Awareness program

Location. Portland, OR

Duration start 6 months +


Brief Job Description:


Identifies technical training needs and establishes objectives. Sources potential training vendors and platforms and evaluates training options. In collaboration with managers and other areas of HR, selects training products. Coordinates implementation. Monitors vendor performance to objectives. Collaborates with project members, managers and employees to assess technical training needs and develops customized training approaches and methodologies, taking into consideration changes in technology, regulation or best practices and aligning to HR strategy
Develops and implements appropriate evaluation tools and methods to assess learning effectiveness.
Coordinates initiatives and projects to support employee and management development of technical skills through various channels.

Security Awareness Program:
In an effort to reduce the human risk in cybersecurity, physical security and situational awareness need to implementing a Security Awareness Program. This program ensures all current and future employees, contingent workers and vendors with access to locations, assets and technology are aware of, understand and comply with security policies, procedures and expected behaviors. We support all aspects of our Strategic Direction and culture shifts as we collectively pursue excellence in our work to deliver the best-possible customer experience.

A long-term, sustainable framework that brings together cybersecurity, physical security and situational awareness to increase awareness, understanding and compliance

What is the size of the team this resource will be working with? 6

Required Skills:

  • Instructional Design
  • Typically, 4 or more years in training with at least two years of operational or technical training experience.

Preferred job skills:

  • Intermediate knowledge of industry best practices related to area of discipline
  • Advanced knowledge of learning technologies
  • Intermediate knowledge of instructional systems design
  • Intermediate skills in project/program management
  • Intermediate skills in facilitation and presentations
  • Intermediate safety leadership skills
  • Intermediate skills in analytical thinking
  • Advanced skills in problem solving
  • Advanced oral and written communication skills
  • Advanced interpersonal skills
  • Intermediate decision-making skills
  • Advanced organization and prioritization skills
  • Intermediate knowledge of business process interrelationships
  • Advanced business acumen skills.
    Advanced skills in change leadership
    Intermediate risk management skills

Top 3 skills to be successful in this role:

  • Oral and written communication skills
  • Knowledge of industry best practices related to area of discipline
    Strong instructional design


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Position


Sr. Web Developer Analyst


Job Number: 1812

Duration: 1 year

Location: Tualatin, Oregon ( W2 or 1099)

POSITION PURPOSE

A Developer Analyst III / Senior Developer Analyst IV is a high to advanced level position that analyzes, designs, develops, tests and documents business and database applications for client server and, Internet technologies. Position level depends on experience and qualifications. This position applies a professional-level knowledge of applications development and application administration to analyze, design, develop, test, implement, train, document, administer and maintain software applications and/or enhancements.

ESSENTIAL JOB RESPONSIBILITIES

  • Participate in both the functional and technical design phases of application development.
  • Develop software solutions based on technical and functional designs
  • Test software changes received from vendors or internal programming teams.
  • Work with users to identify software problems and coordinate actions required to ensure timely resolution.
  • Participate in peer reviews of application designs, code, and test plans.
  • Create and manage trusting relationships between line of business and IT through effective communication
  • Strongly advocate for IT standards and future strategic direction.
  • Meet or exceed internal audit, Corporate Governance and Business Ethics requirements.
  • Act as a leader on business issues and goals in order to use IT consulting skills to provide the business with appropriate technical solutions.
  • Develop, demonstrate, and maintain a solid level of professional knowledge, skills, and proficiency with current tools and technologies.
  • Maintain professional knowledge of programming languages, operating systems, and database concepts required to develop business applications for
  • Provide mentoring and support to entry level IT staff and the user community in general.
  • Develop and support interfaces and applications.

ADDITIONAL JOB RESPONSIBILITIES

  • Duties may include components of report development, Interface development and Web software, or development of smaller scale databases on standalone platforms, in compliance with IT department standards.
  • Working with Systems Analysts, Business Analysts, and Quality Assurance Analysts, the Developer Analyst will play a key role in maintaining a high level of quality assurance standards within the team.

REQUIREMENTS

  • Typically a Bachelor’s Degree in Business, Computer Science, Engineering, Management or equivalent work experience in related discipline.
  • Preferred 7-10+ years programming experience developing business applications
  • Valid driver’s license and proven safe driving record

KNOWLEDGE

  • Thorough knowledge of coding
  • Advanced knowledge of software development lifecycle
  • Thorough knowledge of system integration methods
  • Thorough knowledge of change management principles

SKILLS

  • Advanced programming skills, including:
    • C#
    • ASP.NET
    • MVC
    • Angular
    • TypeScript
    • JavaScript
    • Webpack
    • Web Services
    • Automated Testing
    • Mocking Frameworks
    • XML/XSLT
    • HTML5
    • CSS
    • Visual Studio
    • Transact-SQL
    • PL/SQL
  • Advanced skills in computer systems, including Microsoft Office
  • Advanced verbal and written communication skills
  • Advanced database development and programming skills on both SQL Server and Oracle platforms
  • Advanced presentation skills
  • Advanced skills in written and verbal communication
  • Advanced skills in relationship building, style flexing, and collaboration
  • Advanced skills in conflict resolution
  • Advanced skills in organization and prioritization

PHYSICAL/MENTAL ABILITIES AND PROCESSES

  • Ability to meet deadlines in a fast-paced, rapidly changing environment
  • Ability to work effectively in a fast moving IT team environment
  • Ability to work with others who may be confrontational
  • Ability to follow processes and procedures
  • Ability to work variable hours to meet business need
  • Ability to report to work and perform work during periods of severe inclement weather
  • Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance


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Position


Network Administrator 3


JP 8701 – Network Administrator III

Located in Vancouver, WA. Duration start 12 months, lead to multi years contract

Application due 10/04/2018

This position will provide field support for client’s operational telecommunication facilities and associated equipment. The FIN Network Administrator function supports the Field Information Network (FIN) administration, security, and data integrity.

Organization & Culture

Responsible for applying technical and engineering best practices to maintenance and corrective work on PSC equipment. This is done by ensuring engineering best practices are incorporated in Standards, Work Guides, Planning and Design for maintenance of, and corrections on, PSC equipment.

POSITION RESPONSIBILITIES

  • Install, troubleshoot, and document network equipment. The equipment includes firewalls, intrusion protection systems, server clients, routers, switches and terminal servers.
  • Monitor the health and security of the FIN systems on a daily basis as required in a NOC (Network Operations Center).
  • Coordinate and synergize server room rack arrangements and rack power installations.
  • Install and test network physical layer connections such as CAT5 UTP and optical cables.

Create Visio drawings, webpages, server icons etc. for the following:

  • Servers and rack layouts.
  • Server floor space management.
  • Network drawings
  • Create documents, procedures, and troubleshooting aids using Microsoft Word, Excel, Visio and Power Point. Final documents and procedures must be reviewed and approved by the Manager.
  • Create Tools by scripting via Batch files, Visual basic, Python, VBscript or other scripting languages.
Synergize, build, and maintain servers in a Microsoft Windows environment including Windows 7, Windows Server 2008, 2012, 2016, etc., and Linux environments. Maintain the server’s firmware levels and installations, server build documentation, and server build kits. With oversight and approval of the Manager, evaluate, test and maintain hardware/software associated with the Field Information Network. Current examples are: Hardware
  • HP Proliant type servers
  • Laptops
  • Power controllers
  • KVM over CAT5
  • Server racks
  • Seismic Platforms
  • Cisco Network switches, routers etc.
  • Time servers
Software
  • RSA Authentication Manager
  • RSA Authentication Agent’s
  • File Replication software
  • Symantec End Point software.
  • Symantec Ghosting software.
  • Microsoft website for the FIN network.
  • WSUS (Windows Server Update Service)
  • CISCO’s Access Control Server Microsoft based DNS servers, using databases such as Cascade, Sunflower, and special Microsoft Access applications for tracking property and as needed.
Document procedures, develop reports, using Word, Excel, and Adobe Acrobat Professional and using technical documentation to accomplish the responsibilities listed above. Final documents will be reviewed and approved by Manager staff. Gather and format data for FISMA/NERC-CIP/DOE/and other data calls as assigned within the prescribed timeframe.

REQUIREMENTS

  • Education & Corresponding Experience (required on matrix)
    1. Associate’s Degree in Computer Science, Information Technology, or a directly-related technical discipline is preferred. Associate’s degree in specified or directly-related field can substitute for 2 years related experience.
    2. Bachelor’s Degree in Computer Science, Information Technology, or a directly-related technical discipline is highly preferred Bachelor’s degree in specified or directly-related field can substitute for 2 years related experience.
    3. This is a level 3 position: 10 years combination of education and/or work experience in Network Administration or related field is required without a degree.
  • Related Experience: A minimum combination of work-related experience, on-the-job training, and/or vocational training is required. Experience should be consistent with the specific requirements of Network Administration, Computer Technology, or related field and progressively more technical in nature. Associates, or Bachelor’s degrees, as defined above, can be substituted for a portion of the experience requirements.

Required Technical Skills & Experience (required on matrix)

  • 5 years experience implementing and maintaining network security in a large enterprise environment.
  • 5 years experience performing network management and operations tasks in a large enterprise environment.
  • 5 years experience with current programming languages.
  • Knowledge of the application of Cyber Security practices within the Federal Environment or other electrical utility or comparable public or private utility facilities.
  • Proficiency using Visio software.

  • Preferred Skills & Experience (optional on matrix)
  • 5 years’ experience coordinating and maintaining NERC CIP or FISMA requirements for an electrical utility or comparable public or private utility facilities.
  • Experience coordinating the implementation of NERC Critical Infrastructure Protection and procedures.
  • Knowledge and skills necessary to utilize Cyber Security laws, regulations and internal policies to draft an Information Systems Security Plan (ISSP) and associated cyber security processes and procedures.
  • Experience in monitoring and coordinating the implementation of Information Systems Security plans, processes and procedures.
  • Familiarity with common network test applications such as Wireshark, CAT5 certification testers, Nessus scanning, NMAP, and Spirent Ethernet test equipment.
  • Additional Requirements (not required on matrix)

Others

  • Valid U.S. Driver’s License is required.
  • Travel Up to 10% for meetings and trainings

PPE Requirements

  • White Hard Hat
  • Dust Mask
  • Eye Protection/ Hand protection (gloves) / Hearing Protection
  • Additional PPE required by State or Federal OSHA for the work being performed.
  • Other Position Considerations
  • Works as part of a team that needs to provide coverage from 7:00am to 4:00pm Monday thru Friday. Work schedule of team members are shifted to maintain coverage.

Training Expectations

  • First Aid/CPR/AED
  • Shock & Arc Flash Awareness Training
  • NERC CIP




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Position


Application Developer - Oracle

Job#: 1815

Title: Application Developer - Oracle CC&B / MDM OUAF
Location: Tualatin

Duration: 1 year

OUAF Application Developer to design, develop, extend and support Oracle CC&B / MDM Application extensions and batch programs.

Required Skills:

  • Bachelor degree in Computer Science, Electrical Engineering or closely related field.
  • Hands on design & development experience using OUAF (Oracle Utilities Application Framework) and Java.
  • Batch program development & troubleshooting.
  • Strong knowledge of CC&B and/or MDM data model
  • Good understanding of relational database design & Oracle SQL skills
  • Strong knowledge using Hibernate Query Language, XAI Web Services and CCB Configuration Tools (MO’s, BO’s, Scripts, portals, UI maps, Zones, and XPath)
  • Knowledge of web-based languages (HTML, XML, SOAP, JavaScript, and JSP)
  • Experience with Oracle Utilities SDK and Eclipse Coding and Unit Testing
  • Understand and follow version control and coding standards.
  • Hands-on Oracle Utilities Customer Care and Billing (CC&B) and/or Meter Data Management (MDM) implementation experience.
  • Broad functional knowledge of CC&B and/or MDM in at least 2-3 core functional areas (Billing, Payments, Credit & Collection, Financials, Device & Measuring Component, Service Point & Device Installation, Measurements, VEE and Usage Subscription etc.)

Desired Skills:

  • Oracle CC&B and/or MDM configuration, including user security - mapping business requirements to application/security configurations.
  • Ability to convert functional specification into detailed configuration workbook.
  • Oracle Utilities Operational Device Management (ODM) implementation experience
  • UNIX scripting experience
  • Appworx Scheduler Job/Flow development experience
  • Dev Ops / scripting experience
  • Oracle SOA/OSB development experience


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Position


Supply Analyst


# 2605 Job Title: Supply / Vendor Coordinator II ( EDI/ Supply Chain)

Duration: 1 year

Location: Portland, OR



This contract position would be responsible for supporting the Aftermarket business in processing documents in systems and communicating with client's business partners.

Essential Duties and Responsibilities:

  • Process and manage $2.5M of annual dealer returns of inventory purchased through the Aftermarket parts direct ship program
    Review dealer error (PAR) and credit request and address with the appropriate Aftermarket department
    Contact dealers and suppliers to complete parts return documentation and secure supplier credits for returned parts
    Generate general ledger entries for supplier credits received and match them to dealer credit request for returned parts
    Respond to dealer and supplier inquiries regarding status of return and credit request
    Support EDI and systems team in resolving and systematically processing supply chain operations documents
    Contact suppliers to resolve transmission issues and implement corrective action
    Work cross-functionally with Aftermarket departments to resolve processing issues and streamline processes

    Required Background Experience and Skills:

    • Expert in MS Office
    • Experience with SAP systems
    • Experience with EDI transactions
    • 2-3 years related experience
    • Bachelors’ degree required

    Story Behind the Need :

    The core project is to go into the systems and manually process credits and work internally with other teams and external suppliers. You get a broad view of business and working with teams in Fort Mill (long distance). They will also support someone in the Portland office for transactional EDI (Electronic Data Interchange) work.

    Team they’ll be working on/soft skills:
    They will need great communication skills to work via phone/email with others that are not in the office. This is a fast paced environment. The team here is 7 people, and this person will be working closely with the entire team.

    Day to Day Responsibilities, Expectations, Tasks:

    Very transactional, processing, calling supplier, calling Fort Mill team/office.
    There will be an asset list and they need to complete the task. They need to work through issues with the suppliers. The systems are a bit complicated so they need to be resourceful and self-motivated and not afraid to ask questions.

    Ramp Up:
    Within 4 weeks they should be operating independently or with far reduced amount of questions.

    Top 3 MUST-HAVE Hard Skills
    :
    1. Broad experience with technology systems and tools
    2. SAP experience (1 year)
    3. EDI Familiarity (1 year)
    3. Bachelors’ degree required (related field)
    4. Ability to collaborate and effectively communicate with external teams and business partners.
  • Shift/Schedule:
    - Preferred is 7am - 4pm

Others:

The candidate must be experienced in multiple technologies and data analysis tools and be able to understand the EDI Component and be able to communicate effectively with suppliers. Reason for this role is to

  1. manage direct ship returns. Which once the system implementation is complete, the process will go away.
  2. Working errors – root cause analysis to reduce to a nominal amount.
    Fairly standard daily processes – responding to dealer requests (can vary)
  3. . MUST have excellent communication/problem solving skills in order to partner with suppliers on EDI side – dealers and suppliers on direct ship returns. Answering emails and phone calls throughout the day.



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Position


Corporate Recruiter

Job #: 2658

Title: Corporate Recruiter

Duration: 6+ mo. Contract

Location: Portland, OR


Job Description:


Immediate opening for a Corporate recruiting consultant to join our Portland, OR based client on a 6 mo. contract assignment. Must have a minimum of 3 + years of experience in HR / Recruiting in a corporate environment with strong project management skills. Th e ideal fit is an independent self starter with excellent client service skills.


- Writing job descriptions for Engineering, Business, and Operations functions

- Screening applicants per HireVue/resume submissions and making recommendations

- Prepare and organize technical EMG screenings with each job posting candidates

- Prepare and organize Panel Interviews for each candidate, including resume and interview preparations to flight and hotel reservations

- Documentation of interviews and filing

- Single point of contact for HR from EMG in terms of hiring

- Attending, preparing and managing alignment meetings with HR and Shared Services

- Manage and track positions through job description creation to hiring candidate

- Provide qualification details per job posting to Shared Services to align on best fit candidates

- Create weekly update to EMG team regarding hiring status and challenges

- Work with compensation team for job posting level evaluation

- Create documentation to define standard hiring processes




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Position


Change Manager

Change Manager

(Previous experience working with utility, engineers, union; project experience; exceptional communications & planning skills, knowledgeable in training)

Duration 1 year – renewable ( W2 or 1099)

Location. Portland, OR


Brief Job Description:

Change manager to develop, lead and execute full change management strategy and plan for more technical projects. Change manager will be responsible for coordinating change efforts across multiple projects to ensure alignment and effectiveness. Responsible for developing and leading all communications, communications plan, training plan, adoption metrics, change roadmap; performing readiness assessments; developing stabilization plans.

This role will support multiple technical projects in the Transmission & Distribution and Generation departments. These projects are more technical than our traditional corporate projects as they are driven by our engineer groups.

Ability to successfully work with engineers is critical. One project is for the development and implementation of procedures used by the group of engineers that provide maintenance and improvements on our Generation facilities (power plants). Other projects are related to improvements of our smart grid infrastructure and also to improve our customer reliability. Working with Project Managers and SME


Required Skills-are all listed


Preferred job skills: Previous experience working with utility, engineers, union; project experience; exceptional communications & planning skills, knowledgeable in training


Top 3 skills to be successful in this role: business acumen; strong change management planning and execution; ability to boldly dig into details and also pull up to communicate at a higher level.


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Position


Project Manager 1 - IT Projects

ITION INFORMATION

Job #: 8680

Position Title: Project Manager 1 (IT Projects)

Location: Portland, OR

Duration: 1 year, (multi-year contract)

Application Due 10/3/2018

Number of Positions: 2

VERVIEW

Position Overview

This full-time contract position is located in the Project Management Office (PMO) within the IT department at). This position will focus on small projects (PMO Lite), facilitating initiatives generally less than $250,000 in budget, generally less than 6 months in duration, and limited to one or two cross functional groups. In addition, the position will provide support to Portfolio Managers in developing integrated schedules across a portfolio of projects along with other coordination duties as listed below. This Project Manager will play a supporting role in helping to meet business, schedule, and budget objectives.

Position Responsibilities include:

  • Facilitate manager assigned PMO Lite information technology (IT) projects from inception to conclusion and in accordance with PMI-based methodology, industry standards, best practices and internal skill development:
  • Provide recommendations and guidance to technical staff and serve as liaison between business and technical aspects of projects. This includes planning project stages and assessing business implications for each stage.
  • Facilitate a defined original project scope and obtain authorization for changes to the project cost, schedule, or performance.
  • Monitor the project schedule. Alert the client Manager to any changes to or delays in the schedule.
  • Support the project team through the project management process (assisting the client Management in creating and implementing the project plan).
  • Schedule and facilitate team meetings and coordinate activities of sub-teams.
  • Plan, and coordinate activities for a designated project (may include multiple projects) to verify that goals or objectives of the project are accomplished within the prescribed time frame and funding parameters.
  • Review the budget for the project (monitor project funding and budget).Alert the the client Manager of any budget concerns.
  • Actively engage with the business and IT teams to facilitate the tasks and activities of the team, properly understand the business needs, dependencies on other initiatives, and assist the client Management in deploying the solution.
  • Alert the the client Manager of obstacles or work with the the client project sponsor or project resource’s performance managers to remove obstacles so that the team can complete the project.
  • Assist the the client manager in building and coordinating an effective team and allocating team members to project tasks.Alert the the client Manager of any resource allocation issues and recommend solutions.
  • Allocate time in the project plan for the project team to attend all recommended training.
  • Project Manager must take a pro-active stance on risk management:
  • Analyze and identify areas of risk and obtain appropriate guidance from the client manager or Contracting Officer.
  • Maintain issue, risk, and/or action logs.
  • Draft and recommend contingency plans to minimize / eliminate risks on an ongoing basis.
  • Draft regular status reports, final reports or deliverables and generate and act on lessons learned.With approval of the the client manager, issue final reports and act on lessons learned.
  • Maintain consistent communication with the the client project sponsor, project resource’s performance managers, and stakeholders on the progress of the project versus the plan.

Requirements Education & Corresponding Experience

  • Bachelor’s Degree in Computer Science, Information Technology, Business Administration or a closely-related technical discipline is preferred. (Bachelor’s Degree in specific or directly-related field can be substituted for 4 years’ required experience.)
  • This is a Level 1 position:5 years of experience in Computer/Information Technology or Project Management related field; typically responsible for small-sized projects (less than $500K lifecycle cost) is required.(1+ years with Bachelor’s degree, as specified above.)

Required Technical Skills & Experience

  • 1+ years of project management experience on technology projects using industry standard methods and tools for managing schedules, dependencies, resources, funding and developing technical specifications and project plans.
  • 1+ yearsexperience successfully coordinating or running multiple projects simultaneously.
  • 1+ years working knowledge of System Life Cycle (SLC) principles.
  • Experience in project planning for assigned work streams, managing priorities, deliverables and milestones; identifying and tracking project issues, risks, decisions and action items.
  • Experience with Microsoft Project, including familiarity with the fundamental operation, function, and workflow of Microsoft Project in regard to timelines, dependencies, deliverables, milestones, and resources.
  • Experience with Visio flowcharts.
  • Ability to write and understand functional and technical IT specifications.
  • Ability to accurately assess and estimate project costs.
  • Working knowledge of software development planning, functional and technical specifications, and life-cycle management.
  • Working knowledge of software testing from test plan development to reliable and verifiable test case development and results.
  • Experience using Team Foundation Server for agile project development/project management.

Preferred Skills & Experience

  • Experience in iterative development (e.g. Agile, Scrum, Lean, Six Sigma).
  • PMP certification.
  • Change Management experience.
  • Experience in a government or utility organization.

Additional Requirements

  • Valid U.S. Driver’s License is required.


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Position


Scrum Master/Project Manager


Job Number: 1810 – Scrum Master

Duration: start 6 months (renewable)

Located in Portland, OR

Job Summary


We are seeking certified and experienced Scrum Masters to augment existing staff in support of the DevOps project. Responsibilities: Serves one or more Teams in an Agile/Scrum software development environment, empowering the Team to self-organize using agile principles. Organizes and facilitates Sprint planning sessions, stand-up meetings, product demos, and team retrospectives.

Fosters transparency and feedback by raising impediments and by presenting information using appropriate tools and techniques such as burn-down and burn-up charts. Promotes continuous improvement.

Coaches team members on the effective use of Scrum and Agile. Works with Product Owners to maintain the Product Backlog. Represents Management to the Team.

Required Qualification

  • 3-5 years relevant experience in a software development or delivery organization. A minimum of 1+ years’ experience as a full-time ScrumMaster.
  • CSM or CSP certification.
  • A thorough understanding of Scrum and Agile principles, values, and practices. Demonstrated commitment to mentoring, coaching, and servant leadership. Experience delivering one or more products through all phases of the SDLC.
  • Very strong communication, collaboration, feedback, and facilitation skills.
  • Demonstrated mature judgment in a leadership role.
  • Strong analytical and problem-resolution skills.
  • Ability to identify and develop individual strengths and to build high-functioning teams.
  • Capability to develop and maintain an effective network of relationships with people inside and outside the development group.

Desired Qualifications:

  • Experience as a development team member in one or more technical roles. Supervisory or management experience.
  • Knowledge of Version 1 software.
  • Experience in project management.'
    The size of the team this resource will be working with? Two to three teams of 5 to 9
    Preferred job skills: ScrumMaster, Project Manager,

Top 3 skills to be successful in this role:

  • Scrum facilitation and coaching.Understanding of DevOps practices, flexibility in practice


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Position


Linux Systems Administrator

Job#: 1804

Title: Linux Administrator (VMWare)

Location: Portland

Duration: 1 year – including PTO and Benefits Package

Job Description:

Server administrator familiar with VMWare, Linux and Windows Operating systems. Experience building servers and working with application teams to install software. The server builds are almost 100% virtual and done with automation. Most of the work is supporting application teams and following proper change process.

Focused on Server Fitness. Refresh server Operating Systems going out of support. Includes decommission of current systems and building of new systems.

Required Skills:

  • VMWare, Windows, Linux (Red Hat Enterprise Linux)
  • 2-5 years’ experience


Preferred Skills:

  • Ability to follow direction
  • Ability to work independently
  • Experience troubleshooting and researching technical issues.


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Position


Front End Software Engineer (Perm)

Title: Frontend Developer

Term: Direct Hire / Salaried Perm position

Location: Los Gatos, or SF.

Immediate opening Front End Software Developer in SF Bay area. Our client is a well-funded startup that is on the cutting edge of enterprise microservices architecture by building their own engine. Started by some of the best engineers who were instrumental in getting one of the top media sharing companies in the world up and running our client is poised for growth and opportunity for the ambitious, smart and dedicated person to join their team. They offer a competitive compensation package which includes the options for equity ownership, 401k, unlimited vacation, Medical and Dental. Flexible work hours, and the opportunity work with some of the best in the business.

Skill Requirements:

  • 5+ years experience
  • React Experience
  • JavaScript experience, including concepts like asynchronous programming, closures, types, and ES6
  • HTML/CSS experience, including concepts like layout, specificity, cross browser compatibility, and accessibility
  • RxJS / Reactive programming experience is a big plus


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Position


Distributed Systems Engineer / Platform Engineer

Job# 7162018

Title: Distributed Systems Engineer / Platform Engineer

Term: Direct Hire / Salaried Perm position

Location: Los Gatos, or SF.

Immediate opening Distributed Systems Engineer / Platform Engineer in SF Bay area. Our client is a well-funded startup that is on the cutting edge of enterprise microservices architecture by building their own engine. Started by some of the best engineers who were instrumental in getting one of the top media sharing companies in the world up and running our client is poised for growth and opportunity for the ambitious, smart and dedicated person to join their team. They offer a competitive compensation package which includes the options for equity ownership, 401k, unlimited vacation, Medical and Dental. Flexible work hours, and the opportunity work with some of the best in the business.

Skill Requirements:

  • 5+ years’ experience Distributed Systems Engineer / Platform Engineer
  • Experience with distributed systems and non-blocking applications
  • Java or Scala experience
  • Experience in things Akka, Akka Streams, Reactive Streams, RXJava,
  • Experience with distributed algorithms like RAFT or swim, binary protocals, Netty, NIO


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Position


Change Manager Authentication


# 1776 Change Manager

(Project on Multi factor Authentication)

Portland, OR

Duration start 1 year (renewable)


To develop, lead and execute full change management strategy and plan for Multi-Factor Authentication project. Change manager will be responsible for developing and leading all communications, communications plan, training plan, adoption metrics, change roadmap; performing readiness assessments; developing stabilization plans.

This role will primarily support the Multi-Factor Authentication project and may also provide support to other IT projects.

The Multi-Factor Authentication project will roll out a new system for users logging in to systems. The change manager will need to advise on overall rollout schedule and determine change, communication, and training approaches necessary to ensure smooth adoption of new login processes for all employees and contractors.

Working with small project team, and previous experience working with utility, engineers, union; IT project experience, Communications, Training

Top 3 skills to be successful in this role:

Familiar with technology, ability to collaborate with multiple partners in different areas of business, able to work with all levels from lineman to executive sponsor


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Position


Change Manager

Job number: 1771

Working Job title: Change Manager - consultant
Duration: 1 year


Brief Job Description:

Consultant opening for Change manager to develop, lead and execute full change management strategy and plan for Integrated Security Program. Change manager will be responsible for coordinating change efforts across multiple projects to ensure alignment and effectiveness. At the program level, responsible for developing and leading all communications, communications plan, training plan, adoption metrics, change roadmap; performing readiness assessments; developing stabilization plans.

The Integrated Security Program, housed with Cybersecurity, brings together multiple projects with cyber and physical security impacts. The program includes necessary work for continued development of the Integrated Security Operations Center along with projects such as Enterprise Security Awareness, Multi-Factor Authentication, Identity Access Management, etc.

There is a small program team but success will require close collaboration with multiple change and project managers and many stakeholders across the entire organization.

Preferred job skills:

  • Previous experience working with utility, engineers, union; IT and security project experience; exceptional communications & planning skill, knowledgeable in training
  • Top 3 skills to be successful in this role: Teamwork and team leadership; change management planning and execution; coaching.


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Position


Mechanical Development Engineer

Job #: 2646

Job Title: Sr. Mechanical Development Engineer

Location: Portland, OR

Duration: 2 year contract

Competitive salary with full benefit package

Overview:

The main function of a mechanical engineer is to research and investigate the design, functionality and maintenance of mechanical products, equipment, systems and processes. A typical mechanical engineer has the ability to make engineering drawings, and read and interpret blueprints.

Essential Duties and Responsibilities:

  • Design and detail vehicle components and systems.
  • Interface with Engineering Analysis personnel to determine the most effective and economic materials to be used in product systems and components.
  • Interface with Test & Development personnel to identify and analyze problems encountered in prototype development and testing.
  • Provide creative technically feasible solutions.
  • Interface and coordinate with Purchasing, Vendors, Manufacturing, and other Engineering personnel in the bills of materials, value analysis and testing phases of product development.
  • Evaluate state of the art developments in the vehicle industry and apply the latest advances.
  • Apply statistical and engineering techniques in designing and testing.
  • Use programming and modeling techniques in conjunction with mathematical analysis.
  • Interface with Product Regulation and Compliance personnel to design vehicles that meet government regulations, restrictions, and codes.

Required background experience and skills:

  • MS degree or BS degree in electrical or mechanical engineering, or commensurate work experience.
  • 6+ years of experience in product engineering design areas required.
  • Creativity, verbal and written communication skills, analytical and problem-solving ability.
  • Team player and detail oriented.
  • Ability to make sketches, engineering drawings and common computations.
  • Extensive NX, or similar CAD system, experience required.


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Position


Business Systems Analyst


Business System Analyst (Data Analyst – SQL and/ or SAS)

Portland, OR

Duration start 5 months +

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Brief Job Description:

  • This position is responsible for creating high customer and shareholder value by building, providing and improving customer-related data analysis services.

    Ideal candidate will have:

    Excellent analytical and problem-solving skills with critical thinking and capable of dealing with complex problems.

  • Expert knowledge and at least 5 years’ experience in computer programming using SQL and/or SAS.

  • Proficient oral and written communication skills and able to listen and ask probing questions to discern client requests and provide results in a concise manner.

  • In-depth, comprehensive understanding of database marketing and statistical analysis processes and methodologies.

  • Experience using databases and analytical processes for customer/marketing related analytics highly desirable.

Excellent project management skills;

demonstrated success in planning, implementing, and leading major complex and unique projects to completion.


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Position


DevOps Security Engineer



Dev Security Ops engineer

Location: Portland, OR

Duration : 6 months ( renewable )


Technical Skills

  1. 4+ years for devolopment
  2. Certifications CISSP, GSEC,
  3. Skills: Puppet, AWS, AZURE Skills in-depth knowledge of Python, Ruby, or other common languages used in DevOps, Security as Code,
  4. Understanding of Terraform, Puppet, BitBucket, Conduct review of code Develop or maintain security policies within DevOps technology platforms


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Position


Cyber Security Control Assessor

#9418

Job Title: Security Control Assessor

Duration: 1 year contract - contract to hire option
Location: Portland, OR


Description:


Great opportunity to join a top employer embarking on a massive overhaul and modernization of their security infrastructure. The Security Assurance team is tasked with enterprise-wide security assessments to baseline organizational assets, critical information systems, emerging technologies and remediation plans. In this position you will analyze assessment efforts to provide management with a complete view of known vulnerabilities and associated risks.


Scope of assessment includes but not limited to: a detailed report of all findings or gaps associated with a system(s), the beginning of defining the POA&M and Security Assessment Report SAR deliverables.


If you are looking to utilize your leadership and strategy skills in a greenfield opportunity, this is the job for you. The candidate will need to be able to speak to a methodology for defining the likelihood of a vulnerability being leveraged to cause harm and how it could impact business




Skill and Experience Wish List

  • Ability to review technical and operational controls and evaluate the effectiveness of the controls
  • Ability to effectively communicate technical details in business language
  • The ability to handle multiple projects in a fluid process 3-5 years experience with Security Testing and Evaluation
  • Must have the ability to do Web Application Testing, Test a system based on a set of controls, and document the outcome of the control experience using tools such as
    • Acunetix
    • ZAP
    • Fiddler
    • BURP Suite
    • Nessus
    • IP360
    • Tripwire CCM


  • Experience with the following frameworks and standards, ISO 27002, NIST SP 800-37, 800-39, 800-53 rev4 , and other 800 series standards, Policies and Procedures Vulnerability and Risk Assessment process and procedures.
  • CEH Certification would be a HUGE +.
  • Experience with penetration testing, network mapping and vulnerability management tools.
  • Experience in the generation of management reports and technical remediation plans to address infrastructure concerns.






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Position


Operations Support Coordinator (Joint Use )

Job #: 1798

job title: Operations Support Coordinator (Joint Use )

Location: Beaverton, OR

Duration: 1 year contract

Competitive rate plus full benefit package



Brief Job Description:

Department Coordinator and Support professional needed in our client's fast paced Joint Use office. In this role you'll support multiple permitting processes in Joint Use, related Joint Use activity and billing including but not limited to:

  • Compiles and analyzes data, does corporate receivables/bill receivables.
  • Data Entry, some analysis and problem solving ability necessary.
  • Review permits received for deficiencies and notify licensees of any issues (understand w/ training the permit process and requirements of processing a permit)
  • Process accurate billing from permits that can be complex and require strong attention to detail.
  • Will be working on other assignments as needed for Permitting, Field Operations, Wireless and FITNES.
  • Work independently and within a team on special nonrecurring and ongoing projects.
  • General office support such as typing, operate office equipment, office procedures/practices.
  • Collects information, answers inquiries. Produces documents using appropriate resources and technology.



REQUIRED SKILLS:

  • Entry-level position requiring 3 to 5 years of related experience.
  • College degree preferred, but not required depending on work experience
  • Strong Problem Solving Skills
  • Very strong accuracy & attention to detail
  • Resource needs to be comfortable working independently in a fast paced environment
  • Advance knowledge of Microsoft Suite (Outlook, Word, Power Point, Excel (intermediate knowledge)
  • Must have strong Word (Mail Merg, Footnotes, Math/Columns)
  • People Soft, DMS, Access data base, relational data bases and other software applications specific to the functional business area- preferred.



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Position


Sr.  IT Project Manager


# 1770 - Sr. Project Manager

5 months end of year(renewable)

Location – Portland, OR

Job Description

The Senior Project Manager is a highly experienced Project Manager with a solid track record of successfully managing several diverse IT related projects to successful conclusions, bringing the projects in “on time, on budget, and in scope” with high approval ratings from their clients and sponsors. The Senior Project Manager may be assigned to manage multiple projects concurrently. This position oversees all aspects of the project life cycle, using formal project management methodology and approved tools to develop a project plan, budget, schedule, risk management approach, change management plan, and communications plan. An Individual serving in this role is responsible for co-ordination of all project related activities, including setting deadlines, assigning responsibilities to members serving on the project team, and communicating work, schedule, budget, risk and issue status to stakeholders and IT management.

Type of Project: please provide a short description of the project: Web Fitness - Leverage new CC&B technologies to improve customer experiences in Web and outages systems. Web will improve customer experiences related to account summary pages, outages, alerts and improve PDD online bill experiences.

EV Billing - This project coincides with existing Transportation Electrification 10 Program to enable EV enrollment and billing.

Flex Pricing - Implementation of Flex post pricing program website customer portal into 11 CET. The 2018 Flex Pricing Program consists of 2 components: FLEX Pilots Integration and New Pricing

Program post CET.
Mobile Customer App - Build an initial phase of residential and small business mobile 12 application. A native mobile application will allow for a more streamline device specific experience for mobile users and allow users access to device OS behaviors and features.
What is the size of the team this resource will be working with? Unknown

• Required Skills:

Typically a Bachelor’s Degree in Business, Computer Science, Engineering

Management or equivalent work experience in related discipline.

PMI Project Management Professional (PMP) certification

Preferred 8 - 10 years of experience in the development, implementation, and maintenance of large scale IT systems, with 3 or more years in a Project Management role.

Must have a demonstrated ability to work effectively as a leader in a team environment.
Excellent oral, written and presentation communication skills.

Solid understanding of current technologies in use a
A good understanding of the software development and system implementation process, including requirements gathering.
A solid background in system design techniques, testing, implementation, release and version control, and training approaches
#years’ experience required: 8 – 10 years
Preferred job skills: Waterfall and Agile SCRUM project management, MS Project, Office Suite


  • Top 3 skills to be successful in this role: Strong communications, able to work with diverse personalities, determined


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Position


Project Manager II

Job # 2613

Title: Project Manager II

Duration: 6+ month contract

Location: Portland, OR

Job Description:

Immediate opening for an experienced Project Manager/Analyst to be responsible for project requirements for specialized assignments within the Operations Group of the Connectivity Department for our Portland client. This role will need to have the ability to manage all project deliverables as well as translate all business requirements into functional business objectives.

  • Adapts effectively to changing cultures and organizational structures, new procedures, or systems, and effectively leads and interacts with different types/levels of personnel.
  • Establishes project priorities/risk identification, differentiating levels of urgency based on project requirements and deliverables.
  • Sets individual project goals that are consistent with business objectives.
  • Works effectively with customer/project/departmental personnel or those outside the formal line of authority to accomplish project/departmental goals.
  • Manages and assembles all project requirements for development efforts.
  • Presents business requirements needs to Product Owners and IT. Able to translate business requirements into system requirements with the support of product owners and IT.
  • Qualifies new requirement requests based on project priority.
  • Identifies key differences and notable discussion items for business approval.
  • Schedules and facilitates working sessions with appropriate business and IT representatives.
  • Present alternative recommendations for business review/approval.
  • Publishes Business requirements document.
  • Ability to understand architectural landscapes that support all operational flows to effectively support projects
  • Accountable for qualifying, recording, and publishing requirements into development tool.
  • Key resource working with product owners to support and contribute to overall operational flows, architecture discussions that support services in the contract management system.

Required background experience and skills:

  • Scaled Agile Framework (SAFE) experience
  • 5-7 years of experience PM experience required combo Business Analysis background is ideal
  • Experience translating business requirements into system requirements
  • PMI or PMP certification preferred.
  • Experience working with lean and agile methodologies
  • Experience creating process diagrams, strong facilitation and communication skills required.
  • Commercial Vehicle industry experience, experience writing use cases and functional specs and knowledge of software development lifecycles a plus, but not required.
    Bachelor's degree in business administration or a related field.


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Position


Analysis Engineer (vehicle Multi-body Dynamics)

Job # 2591

Job Title: Analysis Engineer (Vehicle -Multibody Dynamics)

Location: Portland, OR

Duration: 2+ year contract

Job Overview

Immediate opening for Analysis Engineer to join a small talented engineering team tasked with performing vehicle dynamic analysis using multi-body simulation tools. This is a long term 2-year contract with option to hire.

Top 3 Must Have's:

  1. Overall experience with vehicle dynamics, good understanding of how a vehicle responds and what contributes
  2. Use of SimPack
  3. Ability to work in a team environment

Responsibilities:

  • Conduct multibody dynamic (MBD) analysis of complex full vehicles, systems, and components.
  • Leverage MBD tools to develop solutions that support client’s brand in the areas of safety, reliability and best in class performance
  • Support development and implementation of new Multibody Fatigue Based Durability process (iMage).
  • Assemble full vehicle MBD models and provide system level interface loads using these models in support of system level FEA.
  • Process and leverage test data to correlate and define model input characteristics
  • Document analysis results and provide solutions to design and testing related to vehicle dynamics and system/component performance.
  • Create and present materials to executive management
  • Improve competitive market position by keeping abreast of state-of-the-art developments in the truck industry and applying the new knowledge that continuously improve work environment, systems, tools, and processes.
  • Manage multiple assignments concurrently, and prioritize them in a manner consistent with business goals.
  • Successfully implement projects on time and within budget keeping management informed of project issues, delays and risks.
  • Supervise service providers and ensure project timing and budgets are adhered too.
  • Demonstrate good judgment when working with suppliers, Purchasing, Materials, Manufacturing, Quality, Warranty, Marketing, and other departments in the product development and testing phases.
  • Support the definition of IT processes, hardware and software for CAE applications at client (geometry, models, documentation).

Basic Qualifications

  • Bachelor of Science degree in Engineering or related technical discipline with 2 years of related experience; OR an Associate degree and 4 years of related experience; in lieu of a degree, must have 8 years of related industry experience and 1 year group leader, project lead, or mentoring experience required.
  • Experience in the fields of numerical methods and automotive industry required.
  • Demonstrated CAE multibody experience required.
  • Demonstrated proficiency in nCode or similar data processing tools required.
  • Demonstrated proficiency in SimPack or other multi-body dynamics tools required.
  • Basic programming knowledge in MatLab, Python or similar required to support process development.
  • Experience in structural dynamics or any of the following vehicle dynamics topics: steering, handling, ride or NVH required.
  • Basic understanding and knowledge of common tire modeling methods preferred.
  • Experience preparing & giving presentations to small groups required.
  • Understanding of engineering & upstream/downstream processes required.
  • Demonstrated strong verbal & written skills required.
  • Working knowledge of dynamic system response and demonstrated application of dynamic analysis to structural designs.
  • Knowledge of vehicle assembly plant processes preferred.
  • Experience with client systems preferred.


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Position


SQL Server Developer

#812018

Title: SQL Developer- Consultant

Location: Portland, OR

Term: long term contract with rate and full benefit package or 1099

Brief Job Description:

Immediate opening for senior level SQL Developer to join a talented client team in Portland, OR for a key project. On this assignment you’ll be responsible for creating MS SQL 2016 SSIS packages, stored procedures, scripts, tables, views, indexes, reports in support of our Customer Analytics Database re-write project.

Must have:

  • extensive experience with Microsoft SQL Server 2012+
  • SQL scripting experience, including creation of views, stored procedures and user functions.
  • Experience with SQL Server Integration Services (SSIS) development.

Skill and Education requirements:

  • A Bachelor’s Degree in Computer Science or equivalent experience.
  • 5+ years’ experience designing and maintaining relational databases (any platform).
  • Comprehensive understanding of relational database concepts, including SQL querying.
  • Extensive experience with Microsoft SQL Server 2012+
  • Strong knowledge of SQL querying, including complex joins, filters, aggregations and system functions.
  • Proficiency in SQL Server database administration and data modeling
  • SQL scripting experience, including creation of views, stored procedures and user functions.
  • Experience with SQL Server Integration Services (SSIS) development.
  • Excellent oral and written communication skills, presentation skills and effective interpersonal skills.
  • Ability to present complex and/or technical material in an understandable manner to technical/non-technical audiences and decision-makers.
  • Excellent analytical and problem-solving ability.
  • Demonstrated success in implementing IT technology projects with aggressive time schedules.
  • Experience with data visualization tools like Tableau (preferred)
  • Design and development of data warehouses (preferred)
  • Microsoft SQL Server certifications. (preferred)
  • Programming experience in a language other than SQL (preferred)
  • Oracle querying experience. (preferred)


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Position


Product Specialist II

Product Specialist II

Portland, OR

Duration 2 years

Application Dateline 07/25

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship/ Green Card REQUIRED

RESPONSIBILITIES

Provide product support and expertise for assigned product area. Analyze competitors and market data to identify opportunities and recommend product changes.

Support Product Planning Manager within product line related to strategy development and supporting information (data, trends, needs, reactions to competitors’ actions, etc.).

Manage Product Planning’s input for the Option Control System process. Provide data usage analysis for unpublished component coverage in order to determine potential inclusion of new product options as published. Recommend and implement changes as necessary.

Interface with all departments (engineering, purchasing, manufacturing, etc.) to insure assigned products receive regular product maintenance and the Data Books are up to date, reliable and contain the appropriate product option coverage. Insure marketing input is regularly funneled to the pricing activity, and that market-sensitive published pricing is maintained.

Provide product technical support and material suggestions for the development of content for FABS, product promotions and training materials.

Analyze competitive brand product lines, options, pricing strategy, product positioning, application, strengths/weaknesses, opportunities, threats and customer focus.

OVERVIEW OF THE BUSINESS GROUP AND TEAM:

This team is part of the marketing and strategy group. They handle marketing, pricing, sales support to the organization. Within Product Strategy; this team handles all the market analysis, trend analysis, product dev, and product management for the product development programs.

REQUIREMENTS

  • Bachelor’s degree with 1 year of related experience OR an associate’s degree with 2 years of related experience OR 6 years of related experience required (experience should be similar to project management in a technical environment and some commercial truck industry experience would be preferred.)
  • Technical Acumen is a must
  • Effective interpersonal and communication skills required
  • Ability to work in team setting required
  • Strong analytical and problem solving skills required
  • Proficiency in Microsoft Office applications required (2 years of experience)
  • Ability to work in a fast paced environment with changing priorities required
  • Training and/or experience in lean principals, problem solving techniques and waste elimination preferred

This person will manage multiple medium sized product development projects. They will take over from the approval through the implementation stages. The candidate will have ownership and be able to make recommendations on improvements. Must be able to work well in a team, communicate well, collaboration is huge, detail oriented.

There will be job shadowing to start to ensure that items are being completed. They'll be reviewing the content to learn the departments, processes, and products.


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Position


IT Infrastructure Change Project Manager - Consultant

Job Number: 1760

Job title: IT Infrastructure Project Manager – Consultant

Duration: 1 year. Location in Portland, OR

The primary objective of the Transition Planning and Support role is to coordinate resources to ensure specifications for the service design are realized and starting with the transition phase, to identify, manage and limit risks that could interrupt the service in operation.


Responsibilities:
Engages with technical design and project managers or Project Management Office, to ensure correct products are produced, in a timely fashion. Evaluates the quality of project outputs against agreed acceptance criteria.
Evaluates and independently appraises the internal control of automated business processes, based on investigative evidence and assessments undertaken by self or team. Ensures that independent appraisals follow agreed procedure and advises others on the review process. Provides advice to management on ways of improving the effectiveness and efficiency of their control mechanisms. Identifies and evaluates associated risks and how they can be reduced.

Required Experience:


8+ years’ experience with delivery of Service Management for a large scale business operation with demonstrated experience with related discipline responsibilities.
8+ years’ experience with development of policies, processes and procedures for Knowledge Management
Strong experience with Infrastructure Project Management
Prefers ITIL Certification
Describe the project this resource will be working on: Various capital/new build infrastructure projects that support the rest of the organization.

Infrastructure background is a MUST .
Server builds – windows and/or UNIX and VM
Storage
Corporate networking
Data Center support needs
IT Service Desk support needs
Infrastructure operations team needs

• Top 3 skills to be successful in this role:

Other than one or more of the above…
1. Ability to bring clarity from chaos
2. Well organized (as we are not yet)
3. Flexible – we are still forming what this role looks like


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Position


Technical Writer 3

Job#: 8593

Title: Technical Writer 3

Location: Portland, OR

Duration: 1 year+/ multi- year contract

Application Deadline: 7/15/18

Position Overview:

This full-time (up to 40 hours) contract position will provide documentation and technical writing support to the Infrastructure Services (JN) organization within the Information Technology organization at our client. JN operates and maintains the enterprise IT infrastructure and operational environments that support delivery of applications services to internal and external customers. The team’s responsibilities include the planning, design, coordination, configuration, installation, maintenance, and operation of data center services, network services, platform services, and internal operations services to meet business outcomes. The Technical Writer will draft, coordinate, and organize system security plans, continuity of operations documentation, installation guides, operational run-books, and similar IT-related documentation through engagement with technical experts across various IT disciplines. This position is located at client Headquarters in Portland, OR.

This position is NOT open to Foreign National Candidates.

SPECIAL REQUIREMENT: This position requires confidentiality, professionalism and requires passing a higher level background investigation, for which the incumbent must qualify to hold or continue to hold the position.

Contract personnel are not allowed to direct Federal employees, nor are they allowed to authorize expenditures or make decisions on behalf of client; these functions are specifically assigned to client employees. Contract personnel provide analysis, information and input to those functions. Additionally, contract personnel may only represent client (such as at seminars, industry events, etc.) with written authorization from a Vice President.

Position Responsibilities include:

Note: all official drafts, documents, materials and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager and/or other federal personnel with the authority to do so.

  • Confer with and interview customers and subject matter experts (SME) to draft/establish technical specifications, and recommend material to be developed.
  • Work with internal teams to obtain in in-depth understanding of the product and documentation requirements.Produce high-quality documentation that meets client and industry standards and is appropriate for the intended audience.
  • Observe production, developmental, and experimental activities to recommend improvements to operating procedures.
  • Research and analyze workflow and processes for IT Help Desk, IT Client Support, IT Asset Management, and IT Operations.
  • Research, develop and document technical design specifications and test scripts.
  • Document, edit, review, organize, publish, and present information to include requirements, design, business processes, policy, user manuals, reference manuals, and user-based scenarios (a workflow that describes all the steps, actions, and attributes taken to accomplish a specific task).
  • Research and document Federal Information Security and Management Act (FISMA) 800.53 security controls for general support systems (GSS) as a part of the systems authorization process.
  • Document and maintain responses to Plan of Action and Milestones (POA&M) items identified within Security Assessment Reports (SAR).
  • Elicit requirements to understand complex business systems and interdependencies with the upstream and downstream systems and put these concepts into a form readable and understandable by individuals with varying backgrounds and understandings.
  • Conduct technical interviews to obtain knowledge for documentation.
  • Organize material and complete assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
  • Review published materials and recommend revisions or changes in scope, format, content, and/or methods of reproduction.
  • Edit, standardize or make changes to material prepared by other writers or client staff.
  • Maintain records and files of work and revisions.
  • Select photographs, drawings, sketches, diagrams, and charts to illustrate material.
  • Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedures, and production sequence and detail.
  • Communicate complex technical information effectively with a wide variety of technical and business experts in both individual and in group settings.
  • Organize, refine, and document technical and functional concepts into a useful fashion.
  • Write logical instructions:
    • Decompose high-level information into details.
    • Abstract up from low-level information to develop documentation, clarify requirements and organize library for use amongst the project teams.
  • Arrange for typing, duplication, and distribution of material.

Position Requirements

Education/Experience:

  • Bachelor’s degree in English, Communications or a closely related field is required.
  • This is a Level 3 Position: 10+ years of demonstrated technical writing experience or equivalent is required.
  • Experience communicating with a wide variety of technical and business experts in both individual and group settings is required.
  • Proficiency in the use of the full Microsoft Office Suite 2010, 2013, and/or 2016 for the purposes of creating infrastructure architecture diagrams, Word documents, Excel spreadsheets, PowerPoint presentations, and Visio diagrams is required.

Technical Requirements:

  • Effective technical interviewing skills within an Information Technology environment.
  • Excellent writing skills and the ability to organize and present information in various forms such as textual, graphical, and statistical.
  • Advanced knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
  • Demonstrated understanding of the IT working environment, sufficient to explain technical issues to a disparate range of technical and non-technical clients.
  • Knowledge of NIST standards and cybersecurity guidance.
  • Demonstrated experience with FISMA security control documentation and testing practices.
  • Familiarity with the security authorization and Authority to Operate (ATO) process.
  • Familiarity with applying security controls under a risk management framework.
  • Experience with technical writing in a network or telecommunications environment.

General Requirements:

  • Ability to work independently to complete tasks.
  • Exceptional interpersonal skills for working with senior level business clients and technical client personnel.
  • Display calm and a customer oriented attitude in fast-paced and sometimes stressful conditions.
  • Excellent communication skills including facilitation and problem/conflict resolution.
  • Meet timelines, milestones, and deliverables to provide timely (weekly) status updates.
  • Carry out assigned tasks with a professional demeanor reflected in excellent written and oral communication skills, listening skills, patience, analytical reasoning and problem solving abilities.
  • Understand and follow established processes and procedures, including change management, work/task tracking, and time management.
  • Support a sustainable infrastructure by maintaining adequate documentation of activities, including cross-training of employees as necessary.
  • Ensure proper identification of self as a contract worker in all communications, correspondence, etc.

Additional Requirements:

  • Must be able to pass a Personnel background check pursuant for Public Trust (SF-85P), for which the selected candidate must qualify to hold or continue to hold the position.
  • The selected candidate will be required to sign a client Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • Offsite Work may not be performed without prior approval from the client Manager.
  • All information associated with work performed offsite must be maintained in the client network environment. No client information will be allowed to be transmitted, stored and created, etc., on the contract worker's personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the client service area unless approved by the Labor Management Office.Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and our client before the change occurs.
  • Valid U.S. Driver’s License is required.
  • Upon selection of the assignment, the contract worker may be required to complete internal/external training to support assigned programs or software, software upgrades, or to learn new client technology.

*Note: Attendance at all conferences, workshops, training, etc. must be pre-approved by client. For any such events, requests will be reviewed on a case by case basis; approval is subject to the most current guidance provided to client and is subject to change. Client reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.


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