Title: Business Analyst 3
Specialty: Organizational Strategy/Business Process/Service Management
Job #: 9258
Application Due Date: 2019-10-21
Location: Vancouver, WA
Job Length: Multi-year opportunity with a full benefits package

Position Overview:
The full-time contract Business Analyst 3 position will work within the Client’s Transmission Engineering & Technical Services (TE) organization on the Internal Operations (TEB) team. This position will provide support for projects under the Transmission Engineering and Technical Services Programs by providing recommendations to business stakeholders and facilitating the gathering and analysis of information using standard tools and approaches to: help clarify business operations, functions, perform gap analysis, document/map the current and future states, identify solution alternatives, evaluate the alternatives, and define processes. This position will also assist the Internal Operations Manager in overall Transmission Engineering and Technical Services Business Process Management strategy, analysis, and development.

• Facilitate large teams in problem solving and identifying improvement opportunities using industry methodologies (i.e. Kanban, GE Workout or like tools/models).
• Perform organizational maturity analysis, assess gaps, and draft maturity roadmaps based on Client management goals and objectives.
• Provide analysis and support in the development / draft and recommendation of tools for organizational alignment, strategic content, alignment of capabilities and work, and a roadmap for success.
• Conduct background research and interview end-users, stakeholders and other interested internal parties (customers) to gather and understand customer / end-user requirements, which may include software solutions and/or business process, procedure or workflow development; present solution recommendations for Client management, executive, stakeholder consideration and approval.
• Collaborate with Subject Matter Experts (SMEs), other analysts, specialists and teams to perform root cause analysis and lessons learned, as part of identifying opportunities to apply business or process improvement strategies.
• Support the structure for, facilitate the planning of, and provide assistance with the development / draft, recommendation and implementation of Client management approved initiatives, studies, analyses, and projects supporting business and process analysis and continuous improvement efforts.
• Evaluate and assess business process change impacts and recommend appropriate change mitigation activities.
• Plan, facilitate and conduct working sessions to analyze and document/map current state processes and value streams, and future state processes and value streams.
• Facilitate decision making to verify that key requirements of the future state are vetted and agreed to across the Transmission Engineering and Technical Services /Transmission Value Chain.
• Evaluate and assess business process change impacts and recommend appropriate change mitigation activities.
• Perform all analytical tasks related to a project, including requirements definition, validation, management and supporting documentation (i.e. process flows, user stories, use cases) and related testing; assist Client management with implementation activities that contribute to system, process, and/or business improvements.
• Provide background information, technical input, options and recommendations that facilitate decision-making and that will enable key requirements of improvement projects, project milestones and/or implemented solutions to be met.
• As requested, perform appropriate testing of recommended and/or management-approved solutions, which may include creating / drafting and recommending new analytical tools or components, new or revised workflows, processes, standards, business-case criteria, and/or mitigation measures.
• Facilitate the definition and documentation of business and functional requirements. Conduct user/stakeholder interviews and facilitate joint requirements sessions.
• Draft requirements documentation, review with user representatives, recommend priorities and obtain user signoff. Maintain the requirements documentation created and map it to specific delivery releases and schedules
• Prepare use cases, process models and activity diagrams to support a project, coordinate efforts with business process activities when needed. Verify with user representatives that use cases and process models accurately portray specific business processes.
• Collaborate with staff and user representatives to verify that all user requirements are accommodated. Participate in user/stakeholder review of program/project artifacts and obtain signoff.
• Trace acceptance criteria to business and functional requirements and support the development of test plans.
• Provide input to program/project managers on schedules and program/project plans with particular emphasis on analysis-related activities.
• Collect and document detailed descriptions and specifications of user needs, business rules, functionality and steps required to develop or modify business solutions
• Promote and maintain effective client and stakeholder relationships. Work with clients and stakeholders to understand and facilitate requirement changes including changes in scope.
• Translate business requirements into definitions and solutions. Identify problems, research alternatives, prepare presentations, recommend and assist Client management with implementing solutions.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze potential tradeoffs between usability and performance needs; work with appropriate Client manager / personnel to reconcile and determine acceptable “tradeoffs”.
• Design/draft templates and tools to support the project management methodology, including creating, recommending and utilizing tools (such as MS Project, Access, SharePoint, etc.) to assist Project Managers (PMs) in tracking and reporting project progress / status, project milestones and deliverables, as well as metrics reporting.
• Draft and recommend key project deliverable documents including: requirements, process diagrams, workflow maps, project plans, and change management plans.
• Develop /draft approximate documentation to validate repeatability of processes, to facilitate training of new analytical tools and to support business continuity and knowledge transfer.
• Work with appropriate Client manager / personnel to facilitate resolution of conflicting priorities and requirements, as well as conflicting team positions in order to build consensus among stakeholders and project team members.

Education & Corresponding Experience:
• A degree in Business Administration, Business Management, Accounting, Computer Science (or a closely related field) is preferred.
• With an applicable Bachelor’s degree, 8 years of experience is required.
• With an applicable Associates degree, 10 years of experience is required.
• Without an applicable degree, 12 years of experience is required.
• Experience should include direct work experience as a change manager, business analyst, strategic business partner or equivalent. Business analysis experience should be progressively more technical in nature.

Required Technical Skills & Experience:
• 5+ years experience applying methodology to process improvement and optimization efforts across multiple business units within a defined enterprise.
• Experience with large-scale organizational change efforts.
• Technical interview skills sufficient to facilitate group process design/requirements gathering sessions in a business environment.
• Intermediate proficiency in Visio (flowcharts), MS Project, Access, and SharePoint.

Preferred Skills & Experience:
• Demonstrated experience with project and change management approaches, tools and phases of the project lifecycle.
• Experience with the Prosci methodology for Change Management.

Pre-Employment Requirement: All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.

About ieSolutions:
Founded in 2002, ieSolutions is recognized as one of the largest locally owned Talent Staffing Services company headquartered in Portland, Oregon. We deliver our best each day to provide Reliable, Fair, Collaborative and Compassionate services to our customers, candidates, and employees.
Collaborating with our customers, we augment their workforce with technical and administrative talent. We provide information technology, engineering, operation, technician, analyst, project management and administrative talent to our clients throughout the Pacific Northwest.
Our employees receive a competitive compensation package which includes health benefits, disability insurance, access to a 401k plan, paid-time-off and a continued professional development/education benefit.
ieSolutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.