Position


Customer Support Administrator

Job #: 2113-1

Title: Customer Support Administrator

Location: Portland, OR

Duration: 6 Months Contract to Hire



Overview:

  • Customer service representative supporting varying types of customer inquiries that support our client’s products.
  • The majority of the work this individual will be doing is customer interactions and support; with the ability to do some more BSA type of work.
  • Review and analyze these customer service inquiries to better understand and be able to identify opportunities for improvement in the handling of customer inquires
  • Build robust KPI’s around a customer issue matrix that will be based on direct interface with customer inquiries.
  • Create Excel and/or tableau reports to extract, analyze, and present data findings
  • Ability to create a power point presentation that accurately and concisely reflects the story of your findings; be able to present your findings efficiently and effectively to a larger audience on a bi-weekly basis.


Duties:

  • Handle e-mails/calls related to any support necessary to support customers with our services.
  • Manually enter data into systems in a time efficient manner and complete with precision and accuracy.
  • Ability to translate spreadsheets into data to be manually entered into systems.
  • Ability to understand automated processes to automatically upload data into systems.
  • Ability to do quality checks on manually entered data.
  • Troubleshoot and investigate potential data issues with customers.
  • Manage the team inbox and emails that come in from different dealers or direct customers
    Categorize/manage the inquiries that come through and direct them to the appropriate team member(s)
  • Analyze data and mold that data in reports using Tableau/Excel

Required Skills:

  • Data Analytics
  • Reporting using Tableau Reports/Data Entry with Excel
  • Customer Service experience
  • Bachelor’s Degree (In lieu of degree will consider someone with heavy Data Analytics experience)
  • Basic IT Skills
  • BSA experience



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Position


Data Analyst 3

Job #: 8376

Title: Data Analyst 3

Specialty: Data Integration/ETL Developer

Location: Portland

Application Due Date: 2/21/2018

Additional Position Information:

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship or Green Card REQUIRED

Position Overview:

This full-time contract position is located in the Data Integration and Reporting (JSR) organization within our client IT department. This position will develop Extract, Transformation and Loading (ETL) procedures for implementing data integration and data migration tasks in support of Data Warehousing and other data integration projects, and requires demonstrated experience using an ETL tool such as Informatica Suite (including Power Center and Power Exchange) or an equivalent tool, as well as SQL Server Integration Services (SSIS) and SQL Server Analysis Services (SSAS). In addition to new development, responsibilities will also include support of operations and maintenance, as well as 24x7 production support on a rotational basis. This position is located at our client’s Headquarters in Portland, Oregon.

Position Responsibilities:

Note: all official drafts, documents materials and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager and/or other federal personnel with the authority to do so.

  • Act as technical team mentor for assigned projects.
  • Facilitate training and cross-training to other Data Analysts.
  • Develop and maintain OLAP cubes using Microsoft SSAS.
  • Develop Extract, Transformation and Loading (ETL) procedures for implementing data integration and data migration tasks in support of Data Warehousing and other data integration projects.
  • Develop C# code/routines in order to transform file formats and/or interact with web services.
  • Develop application services and/or web services using .NET.
  • Assist with the development of ETL procedures, batch processes, and scheduling; troubleshoot problems and make suggestions for performance tuning and system integrity.
  • Develop data models and database design techniques, including relational and dimensional modeling.
  • Effectively map source to target data to meet business/system requirements.
  • Facilitate SQL stored procedures and advanced SQL queries.
  • Assist with the development of functional and technical requirements documents for diverse audience (technical and non-technical), including migration, implementation and test plans.
  • Develop mappings and workflows in Informatica to automate data integration.
  • Draft working documents for interfaces with non-Standard systems.
  • Debug, analyze and troubleshoot data quality issues.

Position Requirements:

Education /Experience:

  • Bachelors Degree in Computer Technology or a directly-related field is preferred.
  • 10+ years of work experience in Computer Technology or related field is required.
  • 10+ years of experience in Data Warehousing design techniques is required.
  • 10+ years of experience in Data Analysis, source system analysis and data mapping is required.
  • Demonstrated C# experience sufficient to develop code/routines for transforming file formats feeding into various data integration points is required.
  • Demonstrated MDX/DAX programming language experience sufficient to develop reports and calculated measures is required.

Technical Requirements:

  • Demonstrated experience with the following is required:
  • Microsoft SQL Server Integration Services (SSIS) 2008
  • Microsoft SQL Server Analysis Services (SSAS) 2008
  • Microsoft Visual Studio 2008/2010 (C# .NET)
  • Microsoft SQL Server 2008/2012
  • Windows Server 2008/2012

  • The following skills are preferred:
  • Experience with Team Foundation Server (TFS).
  • Task automation and monitoring.
  • Informatica Suite including:
  • Power Center version 8 or higher.
  • Power Exchange version 8 or higher.
  • Experience with software development coordination with clients and management.
  • Experience with Oracle and Sybase relational database systems.
  • Experience using XML, XSD and WSDL.
  • Experience in Database Analysis.
  • Experience with Power Shell development.

General Requirements:

  • Demonstrated collaboration skills with technical team members and customers is important to assist in developing user requirements from both internal and external clients into functional capability that will represent our client to external parties and provide assurance of our client’s management of resources.
  • Demonstrated presentation and communication skills.
  • Carry out assigned tasks with a professional demeanor reflected in excellent written and oral communication skills, listening skills, patience, analytical reasoning and problem solving abilities.
  • Work autonomously, given specific assignments.
  • Meet timelines, milestones, and deliverables and provide timely (daily) status updates.
  • Communicate technical information verbally and in writing to technical and non-technical users.
  • Understand and follow established processes and procedures including Change Management, Work Tracking and Time Management.
  • Ensure proper identification of self as a contract worker in all communications, correspondence, etc.

Additional Requirements:

  • The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • Valid U.S. driver’s license is required.
  • This position may require minimal travel (approximately 10%) for meetings and to Field locations.
  • Approximately 5% overtime is anticipated.
  • This position will include support of operations and maintenance, as well as 24x7 production support on a rotational basis.
  • This position may be eligible for situational offsite work, subject to the completion of an Offsite Work Memorandum of Understanding.
  • RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the issued RSA token at all times. If the RSA token is lost or compromised, immediately contact the COTR. All information associated with work performed offsite must be maintained in the network environment.No client information will be allowed to be transmitted, stored and created, etc., on the contract worker's personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the client service area unless approved by the Labor Management Office (our client).Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and our client before the change occurs.
  • Upon selection of the assignment, the contract worker may be required to complete internal/external training to support assigned programs or software, software upgrades, or to learn new client technology.

* NOTE: Attendance at all training, workshops, conferences, etc. must be pre-approved by our client. For any such events, requests will be reviewed on a case-by-case basis and approval is subject to the most current guidance provided by our client or DOE and is subject to change. Our client reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and are submitted via an expense sheet.


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Position


Senior WebLogic Administrator

Job #: 1610

Title: Senior WebLogic Administrator

Location: Tualatin

Duration: 1 Year Contract

Overview:

Work as a Senior WebLogic / Oracle SOA OSB Administrator administering several WebLogic, SOA & OSB instances. Administration tasks include install, configure, deploy, troubleshoot WebLogic Suite of products, develop scripts to automate administrative functions, set up Cluster, Tune & monitor WebLogic suite of products, Create JDBC, JMS, MQ and various other JEE resource, provide application deployment and troubleshooting support to multiple development, testing & production environments / teams, provide 24 X 7 On Call support on rotation with other administrators.

Required Skills:

  • Oracle WebLogic Suite 11G, 12C and above
  • Oracle WebLogic Application Server 11G, 12C and above
  • Oracle SOA 11G, 12C and above
  • Oracle OSB 11G, 12C and above
  • Oracle Coherence 11G, 12C andabove
  • Oracle Enterprise Manager 11G ,12C and above
  • Five or more years of fulltime experience as a WebLogic administrator in a large IT Enterprise organization
  • Experience in installing, configuring , deployment, troubleshooting and administering one or more of the above mentioned products on Linux platforms.
  • Extensive experience with clustering and tuning
  • Set up security for the products listed above.
  • Applying fix patches and fix packs
  • Able to setup SSL/LDAP configurations for the products listed above
  • Extensive experience creating JEE resources
  • Strong Java/JEE, XML & web services troubleshooting ability
  • Ability to automate admin functions using Jython, Ant & Shell scripts
  • Good networking and UNIX operating system skills
  • General debugging skills - Know how to use telnet and other command-lines tools to debug network / firewall connectivity. Tools such as curl, ssh and other O/S related commands like netstat, ps, ifconfig, route etc
  • Bachelor’s Degree in Computer Science, Engineering or equivalent work experience in related discipline.
  • Strong verbal and written communication skills.
  • Ability to work effectively in a fast moving IT team environment

Preferred Job Skills:

  • OUAF(Oracle Utility Application Framework)
  • Appdynamics Application Performance Monitoring
  • Devops automation using Jenkins and Devops tools
  • Meridian EDMS for Oracle Utility Code & Config Deployment
  • Hibernate
  • Experience Installing & Supporting Oracle Utility Applications like CC&B, MDM, ODM , SOM & SGG


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Position


Project Manager – Business Impact Analysis

Job #: 1614

Title: Project Manager – Business Impact Analysis

Location: Portland

Duration: 10 Month Renewable Contract

Overview:

Project manage the development of a plan for and execution of a Business Impact Analysis to support our client’s disaster recovery and business continuity planning. Associated with the Cybersecurity and Business Continuity and Emergency Management departments.

Required Skills:

  • Expert project management skills
  • RFP development for vendor selection
  • Management of 3rd party consultants
  • Understanding of what a BIA is, why it is done, and what best practices are
  • Excellent documentation and communication skills
  • Demonstrated ability to work with ambiguity and creatively problem solve
  • 5 years’ experience required
  • Project Management (managing scope, schedule, budget, risk)
  • Communication
  • Problem solving

Preferred Job Skills:

  • Direct experience with the business impact analysis process and/or working with utilities
  • Experience with cybersecurity and/or business continuity planning


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Position


Project Coordinator-Intermediate

Job #: 1618

Title: Project Coordinator-Intermediate

Location: Portland

Duration: 1 year Contract

Overview:

Project Coordinator that will work to coordinate server builds for application refresh. Make sure pre-work documents are complete, help schedule timing of server builds, and find appropriate resources to answer technical questions.

Required Skills:

  • Familiar with Infrastructure components (Servers, networks, etc…)
  • Strong communication skills
  • Attention to details
  • 2-5 years’ experience required

Preferred Job Skills:

Ability to follow direction

Work independently

Work with a wide variety of technical teams.


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Position


Forestry Technician 2

Job #: 8388

Title: Forestry Technician 2

Location: Vancouver

Application Due Date: 2/28/2018

Additional Position Information:

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship REQUIRED

Additional Position Information:

Position Overview:

This full-time contract position serves as a Forestry Technician 2 working directly with the Realty Specialist Team Lead for the Danger Tree function within the Real Property Support Services Department (TERS). The Real Property Support Services Department is responsible for providing forestry expertise and other related real property technical support to assist and support the upkeep of the (CLIENT’s) right-of-ways and corridors. This position involves extended overnight travel, 75% out of town and 25% office, throughout the CLIENT service area of Oregon, Washington, Idaho, Western Montana, Northern Nevada, Northern California and Western Wyoming. This position is located in Portland, OR.

Contract personnel are not allowed to direct Federal employees, nor are they allowed to authorize expenditures or make decisions on behalf of CLIENT; these functions are specifically assigned to CLIENT employees. Contract personnel provide analysis, information and input to those functions. Additionally, contract personnel may only represent CLIENT (such as at seminars, industry events, etc.) with written authorization from a CLIENT Vice President.

Position Responsibilities include:

Note: all official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate CLIENT manager / or other federal personnel with the authority to do so.

  • Identify and appraise danger trees along existing and/or proposed transmission line corridors and other electrical facilities.
  • Prepare timber appraisals in support of construction and maintenance of CLIENT’s electrical transmission land related facilities under the guidance of CLIENT Realty Specialists who check for conformance to all applicable laws governing the purchase of Real Property by the Federal Government.
  • Research and gather data to prepare timber market data reports for applicable localities, to facilitate and/or support the valuation of the timber to be purchased or sold by CLIENT in support of both the construction and maintenance programs.
  • Assist in the collection of ownership data from county courthouses, title companies and other reliable sources.Assist with the interpretation of detailed legal descriptions, county maps, CLIENT mile maps and other references to help determine ownership boundaries along CLIENT’s transmission line rights-of-way.
  • Physically cruise timber to determine volume and quality.Perform calculations and prepare timber reports used in the estimate of just compensation for Real Property rights taken across forest and urban properties.Reports are reviewed by CLIENT Realty Specialists.
  • Collect, interpret and provide analysis of information from CLIENT’s official records regarding legal rights acquired for danger trees and adjacent timber.

PHYSICAL DEMANDS:

The work requires some physical exertion such as: climbing and walking on slippery surfaces, uneven ground, steep slopes covered with thick brush in mountainous, desert, coastal environments, and urban terrain; standing for long periods uninterrupted; sitting for long periods uninterrupted to drive vehicles to and from worksites and perform office duties; may have to walk in deep snow with snowshoes; lifting and carrying tools weighing up to 40 pounds on uneven, slippery surfaces and rough terrain. May occasionally use fire fighting tools (shovel, Pulaski ax, machete, peavey, chain saw, fire extinguisher, and backpack fire suppression sprayer), and safety equipment. May also be required to pull and push on trees, brush, and winch cables. The work may require an ability to raise, lower, and maneuver up to 40 pounds; work with arms outstretched for extended periods when clearing brush and trees; kneel and crouch to dig holes; crawl through brush and thickets in rough terrain.

WORK ENVIRONMENT

The work involves moderate risks or discomforts that require special safety precautions, e.g., working in varied weather conditions ranging from –40 degrees to +120 degrees; works in torrential rains and deep snow; climbing and walking on slippery surfaces, uneven ground, steep slopes covered with thick brush in mountainous, desert, coastal environments, or urban settings. May work in areas that contain poison oak, poison ivy, bees or a variety of wildlife. May work in areas with heavy equipment moving nearby, near highway traffic with cars moving in close proximity, around high voltage energized facilities.

Position Requirements:

Education/Experience:

  • Bachelor’s degree in a related field such as geography, natural resources, environmental planning is highly desired.
    • Bachelor’s degree in a related field can substitute for 4 years experience; Associate’s degree in a related field my substitute for 2 years experience.
  • This is a Level 2 position: 5-9 years forestry, logging, surveying, engineering, or appraisal experience is required without a degree. (2 years with directly-related Bachelor’s degree; 4 years with directly-related Associate’s degree.
  • Proficiency with Microsoft Office Suite products, such as Word, Excel, PowerPoint and Outlook (MS Office 2010 proficiency required).

Technical Requirements:

  • General map reading skills and use of forestry tools and equipment.
  • Knowledge of logging practices and expenses associated with timber recovery.

General Requirements:

  • Ability to travel on a frequent basis for extended periods of time.
  • Ability to work as part of a team consisting of professional and technical staff
  • Ability to multitask and work independently with a minimal amount of supervision
  • Ability to interpret potential hazards and react appropriately in emergency situations
  • Work as part of a team consisting of professional and technical staff.
  • Follow established CLIENT processes and procedures.
  • Ensure proper identification of self as a contract worker in all communications, correspondence, etc.

Additional Requirements:

  • The selected candidate will be required to sign a CLIENT Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • This position may be eligible for situational offsite work, subject to the completion of a Supplemental Labor Offsite Work Memorandum of Understanding.
  • RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the CLIENT issued RSA Token at all times. If the RSA Token is lost or compromised, immediately contact the COTR. All information associated with the work performed offsite must be maintained in the CLIENT network environment. No CLIENT information shall be allowed to be transmitted, stored, and created, etc., on the contract worker’s personal devices. Contract personnel must follow all CLIENT and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the CLIENT service area unless approved by the Supplemental Labor Management Office (SLMO).Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and SLMO before the change occurs.
  • Anticipated over time- approximately 25%.
  • Extended overnight travel, up to 75% out of town, with the remaining 25% in the office, throughout the CLIENT service area of Oregon, Washington, Idaho, Western Montana, Northern Nevada, Northern California and Western Wyoming.
  • Become familiar with and follow the safety practices of the CLIENT Accident Prevention Manual.
  • Valid state driver’s license is required.
  • Ability to drive a four wheel drive vehicle on rough and difficult roads in all types of weather conditions.
  • Physically able to negotiate uneven terrain as well as obstacles.
  • Able to lift up to 50 pounds in emergency situations in the field.
  • Ability to use forest fighting equipment (shovel, Pulaski ax, machete, peavey, chain saw, fire extinguisher, backpack fire suppression sprayer).
  • Willing to travel throughout the CLIENT system using:
    • Airplane
    • Helicopter
    • Ground vehicle (large truck, SUV or car)
  • First Aid/AED/CPR Certification required within 30 days of assignment start. The worker/employer is responsible for maintaining current certification.
  • Personal Protective Equipment (PPE) is required for all field travel:
    • ASTM F2413-11, Class 75EH rated footwear with over the ankle lace up and rigid sole and heel. Arc Flash-rated footwear requirements: The exterior of the boot must be made entirely of natural materials - all leather or a leather and rubber combination.
    • White hardhat
    • Eye protection
    • Hearing protection
  • Other PPE as required by OSHA for work to be performed

Required CLIENT-Provided Training:

  • Sunflower
  • Cascade
  • Asset Suite
  • OpEx Process Mapping

NOTE: Attendance at all training, etc. must be pre-approved by SLMO. For any such events, requests will be reviewed on a case-by-case basis and approval is subject to the most current guidance provided to SLMO by CLIENT or DOE and is subject to change. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and are submitted via an expense sheet in Fieldglass.


Chainsaw Usage Requirements

Training and Certification

Workers required to use chainsaws shall have chainsaw training and shall successfully demonstrate the safe use of a chainsaw for the level in which the job requires. Training certification must be on file in the Supplemental Labor Management Office (SLMO)

Training shall be valid for a period of 3 years.

Training shall include both classroom and hands on elements and be of sufficient material to equip the user with the knowledge and basic skills to operate a chainsaw for their required use in a safe and professional manner. The hands on portion shall be equivalent for the level of training required. This position requires Class 2 training

Class 2 – Occasional User in a Non-Controlled Environment

Workers at this level shall be trained to operate a chainsaw in situations that will require the operator to use his/her judgment for the best method of cutting. This level of training will allow for uneven surfaces and some cutting above the chest level. The training will equip the worker with the skills and knowledge in bucking procedures to remove downed trees in a safe manner. Chainsaw usage is restricted to removal of a downed tree across a road or path or falling of a tree no more than six (6) inches in diameter

PPE Requirements

Chainsaw operators shall wear all appropriate PPE while operating the saw. Minimum PPE requirements are as follows:

  • Hardhat
  • Eye protection
  • Hearing protection
  • Gloves
  • Chainsaw chaps (chaps shall overlap the boots by at least 2 inches)
  • ASTM F2413-11, Class 75EH rated footwear with over the ankle lace up and rigid sole and heel
  • Long sleeve shirt and full length pants.


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Position


Forestry Technician 2

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Position


Forestry Technician 3

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Position


Administrative Services Assistant 2

Job#: 8393

Title: Administrative Services Assistant 2

Location: Portland

Application Due Date: Monday, February 26th

ADDITIONAL POSITION INFORMATION

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship REQUIRED

Position Overview:

This full-time contract Administrative Services Assistant 2 position provides a wide range of administrative and confidential support as well as data entry and tracking to Slice Operations & Management (PGL) and Fish Operations Policy & Planning (PGB) organizations. As a member of the PG administrative team, these position responsibilities may be performed for other PG organizations. This position is located in Portland, Oregon.

This position is open to Foreign National Candidates.

Position Responsibilities include:

Note: all drafts, documents, materials and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

  • Provide a wide variety of confidential administrative/clerical support to managers and/or management staff; serve as liaison/point of contact between staff and other work groups, facilitate communication and appropriate actions; and assist with the day-to-day operations, which may include:
  • Greet visitors; address questions and business involving established policy or routine matters, take messages, set appointments and/or refer visitors to other BPA personnel as appropriate;
  • Answer and screen telephone calls; respond to most questions and complete most business involving established policy or routine matters; forward complex questions and matters to appropriate BPA personnel as needed, following up to verify a timely response;
  • Process and screen incoming and outgoing correspondence to include proof reading, to consist of the following:
  • Review and finalize documents and letters to verify proper formatting and accuracy.
  • Prepare return cover letters to return contracts (if applicable), tracking delivery and internal process for returned contracts.
  • Sort and distribute incoming mail to appropriate recipient(s); as requested.
  • Review incoming correspondence; respond to most questions and complete most business involving established policy or routine matters and/or forward matters requiring action to appropriate staff following up to verify a timely response.
  • Process outgoing mail and prepare materials for mailing, including providing self-addressed stamped envelopes, when appropriate.
  • Provide overall monitoring for requests for information or products and verify that responses are made in a timely fashion.
  • Establish and maintain internal and external communication channels to confirm smooth flow of information and positive working relationships.
  • Perform faxing, scanning, photocopying, and work with the BPA print shop to request printing services.
  • Provide input and recommendations for potential process / procedural improvements.
  • Update and maintain desk reference manual.
  • Serve as backup to other Administrative Assistants as needed.
  • Assist the Manager and staff in the development and draft of Standard Operating Procedures, governance, and internal control procedures as changes and processes occur; assist and promote implementation of BPA management-approved process and procedural changes.

Administrative Team:

  • Attend mandatory Administrative Team Meetings.
  • Participate as a team member in team meetings both professionally and collaboratively.
  • Work as a team member to:
    • Standardize, streamline and improve overall Administrative processes throughout the organization.
    • Help resolve organizational administrative issues and work on solutions as a group.
    • Complete team work assignments.
  • Organize, coordinate, schedule and verify appointments, meetings, conferences, and training for Managers and other staff as circumstances dictate, which may include:
    • Scheduling and arranging meetings, conferences and training, including associated logistics and any necessary equipment (securing rooms, phone bridges, projection equipment, etc.).
    • Informing meeting participants of arrangements and of any changes.
    • Compiling, organizing and verifying appropriate files, notes and other materials are in order and ready for use at meetings, appointments, etc.
    • Drafting agendas; making arrangements for guest(s) / guest speakers and researches and drafting background information / materials.
    • As requested, attending and taking meeting minutes / notes, transcribing / drafting and distributing as appropriate.
    • Informing manager/staff of appointments and other commitments that might have a bearing on future decisions.
    • Coordinating events such as off-site meetings, including all logistics, meeting materials and agendas.
    • Assist manager in a variety of personnel and other actions for BFTE and CFTE which may include:
  • Preparing CFTE employee assignment extension documents; implement, tracking documentation, and performing associated follow-up to obtain required signatures and approval.
  • Assist employees and managers with completion of all required training by communicating what training is due, how to obtain training, submitting external training requests, and tracking training completion status.
  • Assist manager by keeping abreast of training deadlines and necessary personnel actions.
  • Set up and coordinate interviews and meetings for managers, including preparing proper access documents and escorting visitors.
  • Scheduling performance appraisals, progress reviews, mid-point reviews and discussions, while performing associated follow-up to obtain requisite signatures and approvals.
  • Coordinating and tracking reporting requirements and activities related to federal staff including creation/submission of travel documents and telework agreements and required training.
  • Schedule and track to completion all performance appraisals, progress reviews, mid-point reviews and discussions, while performing associated follow-up to obtain requisite signatures and approvals. Validate documentation submission to Human Capital Management (HCM) is accurately completed within established timelines.
  • Arrange travel (domestic, invitational and foreign), such as airline arrangements, hotel accommodations, and rental car and shuttle reservations, which may include.
  • Assisting with preparing and submitting passport documentation as necessary.
  • Assisting management and staff in setting up profiles in the travel system (currently Concur).
  • Preparing / drafting necessary foreign and domestic forms associated with travel.
  • Preparing and processing travel authorizations and vouchers for group managers and staff using Concur.
  • Validating that travel is complete and processing travel documentation in a timely manner and in accordance with federal and travel procedures and policies.
  • Tracking, monitoring and notifying manager and subject personnel of needed approvals, signatures or other actions to enable timely reimbursement processing and reporting.
  • Coordinating and assisting managers and staff with Time & Attendance per established procedures, which may include:
  • Preparing and reviewing federal personnel time and attendance reporting to verify accuracy for certification by manager(s) and supervisor(s) using the Business Enterprise System (BES), HRMIS and Fieldglass.
  • May serve as timekeeping power user (able to input time for others as requested).
  • Maintaining and reconciling employee leave calendar submissions with payroll.
  • Checking leave slips to verify accuracy using organizational leave calendars and other documentation. Verifying that time has been approved.
  • Using Fieldglass, review time sheets for contract personnel to verify that reporting is accurate.
  • Verifying time and attendance procedures, policies and practices, including any special time recording requirements (admin leave, holidays, etc.) are communicated to management and staff in a timely manner.
  • Provide overall administrative support to staff members by acting as the liaison with HCM, IT, SLMO, Workflow Connection, Security, Safety, Motor Pool, Facilities / Space Management and administrative services groups which may include processing, coordinating, requesting and tracking:
  • Office moves and workstation adjustments\Onboarding activities for new contract and/or federal personnel.
  • Computer, software upgrades IT equipment and other resource requests.
  • Computer, copier, and printer maintenance.
  • Requests for needed office supplies and distribute to appropriate staff per established procedures.
  • Coordination of badge return to client.
  • Coordination of cell phone requirements and inventory for staff, including ordering, receiving, service setup, delivery, collection.
  • Assist with scheduling interviews through Fieldglass; preparing interview packets for assigned manager(s).
  • Perform data entry, provide maintenance, tracking and reporting for a variety of organizational databases and management reports.
  • Maintain the organizational SharePoint site including updating changes and adding new content.
  • Establish, maintain, and administer SharePoint organization, team and other meeting/project sites including setting up document repositories, calendars, workspaces, and tracking lists. Manage content and permissions.
  • Maintain a tracking system of suspense items to verify timely compliance with scheduled responses or actions utilizing SharePoint. Coordinate and direct work unit responses for time-critical documents.
  • Responsible for all records management within SharePoint, including physical and electronic official files, retention and conformance.
  • Manage all records in accordance with the Information Governance & Lifecycle Management (IGLM) policy and procedure and compliance requirements.
  • File and disperse documents/letters to appropriate personnel.
  • Validate that official records are accurately maintained for auditing purposes.
  • With oversight and approval of the BPA manager / federal personnel, provide an annual review and inventory of official files and maintain the organizational file outline.
  • May coordinate or assist with organizational and agency events such as: presentations, retirements, project or employee recognition celebrations, and CFC events.*

Organizational Specific Responsibilities:

  • Use the Customer Data Management (CDM) system to update, query and manage customer and public entity contact information, coordinate all changes following established guidelines.
  • Use the Customer Contract Management system (CMS) to query contract information and update contract data for PGL & PGB specific areas of responsibility, coordinate all changes following established guidelines.
  • Act as the PGL coordinator for the Slice Implementation Group (SIG) activities. This includes meeting set-up and SIG e-mail group maintenance, and requires knowledge of the customer organizations, SIG participants, SIG roles, and activities of the SIG.
  • For PGL, perform routine monthly activities using Office and BPA specific systems such as Loads, Obligations and Resource Analysis (LORA), and Slice Reporting Tools in the creation and publication of reports and other work products. For example: Slice Penalty Review Team reports, RSO Deeming reports and Slice support summary reports.

Position Requirements:

Education/Experience:

  • High school diploma or equivalent is required.
  • Associates Degree in Secretarial Science, Administrative Management or a related field is strongly preferred.
  • 4+ years of demonstrated administrative/clerical experience in a team-based environment is required.
  • 4 or more years of relevant work experience in administrative support functions with Microsoft Office Suite programs such as Word, PowerPoint, Excel and Outlook (Microsoft Office 2010 proficiency required).
  • SharePoint experience in the following areas is highly desirable:
    • Managing (creating, updating, deleting) content in a list, wiki or library page.
    • Managing User Alerts for existing pages or sites.
    • Managing User Permissions (allowed or dis-allowed access).
    • Ability to create new lists or library pages, such as Document Library, Calendar, Announcements, Wiki Page, Issue Tracking, Project Task Tracking or Discussion pages.
    • Ability to create new Collaboration (Document, Record, Report or other centers) or Meeting Workspace (Basic, Decision, Social, etc.) sites with using pre-defined templates.
  • Visio experience is highly desirable.

General Requirements:

  • Must have excellent communication skills (both oral and written) with the ability to interface effectively with Executive Managers, customers and various staff in a positive, courteous and cooperative manner.
  • Must be able to work effectively and independently, under pressure of frequent interruptions and priority changes while maintaining professional composure and exercising confidentiality, tact, and diplomacy.
  • Ability to exercise independent judgment, identify task priorities, organize daily projects and effectively contribute to staff requirements is required.
  • Punctuality and consistent attendance is required.
  • Must be able to follow and adhere to established Standard Operating Procedures for transacting business requirements and commercial business policies and procedures.
  • Ensure proper identification of self as a contract worker in all communications, correspondence, etc

Additional Requirements:

  • Up to 5% local travel to/from meetings is anticipated.
  • The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • This position may be eligible for situational offsite work, subject to the completion of an Offsite Work Memorandum of Understanding.
  • RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the issued RSA token at all times. If the RSA token is lost or compromised, immediately contact the COTR. All information associated with work performed offsite must be maintained in the network environment. No client information will be allowed to be transmitted, stored and created, etc., on the contract worker's personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the service area unless coordinated through the Labor Management Office.Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and SLMO before the change occurs.

Client Provided Training: (Note: Selected candidates will be expected to complete BPA Provided Training as listed below, and be proficient in associated system(s) use as a core component of this position).

  • Concur
  • Client Correspondence
  • Time and Attendance
  • SharePoint
  • Customer Contract Management (CCM)
  • Customer Data Management (CDM)
  • Load Obligation Resource Analysis system (LORA)

* NOTE: Attendance at all training, workshops, conferences, etc. must be pre-approved by SLMO. For any such events, requests will be reviewed on a case-by-case basis and approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and are submitted via an expense sheet in Fieldglass.


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Position


Project Manager 3 (Non-IT)

Job #: 8389

Title: Project Manager – 3 (Non-It)

Specialty: Portfolio Asset Management

Location: Vancouver

Application Due Date: 2/28/2018

ADDITIONAL POSITION INFORMATION

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship or Green Card REQUIRED

Position Overview:

This full-time contract Project Manager (PM) position is located in our client’s Transmission Asset Management Oversight and Project Support (TPW) organization The contract PM in this position will be tasked with assisting management in executing and improving the Transmission wide capital construction project portfolio management process. This role will coordinate the detailed process execution steps across stakeholder groups and provide analysis of portfolio contents and constraints to aid in decision-making and enhancing TPW portfolio management capabilities. This position is located in Vancouver, WA.

This position will coordinate day to day portfolio operational activities, as well as ongoing process improvements. Continuous improvement work includes: recommending and documenting changes and efficiencies, and drafting and preparing new processes and/or systems for implementation. This is a working project manager position that will provide analytical, modeling, and data management expertise that will help management with improving the Transmission’s capital construction portfolio execution and delivery.

Position Responsibilities:

Note: all drafts, documents, materials and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager / or other federal personnel with the authority to do so.

  • Provide project management expertise and support Capital Construction Portfolio Management projects, from beginning to end, providing expert guidance on the PMI-based project management methodology, best practices, and internal skill development as requested by and with guidance from the manager, team lead or other personnel with the authority to do so, including:
    • Develop and improve data analytics for balancing the portfolio for dollars, materials, and labor needs.
    • Facilitate the creation of a demand planning function to forecast resource requirements and balance portfolio needs.
    • Investigate ways to integrate other project constraints like outage availability into the portfolio decision making process.
    • Identify and request necessary subject matter experts needed during the project.
  • Forecast and recommend / request appropriate project resources to fulfill project needs; recommended resource requests must be submitted to, coordinated with and provided by appropriate Performance Managers.
  • Collaborate with business units and Performance Managers to resolve resource allocation issues.
  • Schedule and facilitate project team meetings ranging from recurring working meetings, to requirements gathering across org units, to executive sessions.
  • Recommend an overall roadmap of efforts required to achieve program initiatives and project objectives (see Note above).
  • Provide recommendations regarding project expectations, approach, roadmaps, work plans, deliverables and goals.
  • Draft project plans, resource strategies and funding estimates required to advance each assigned project / defined effort.
  • Alert manager of and obtain appropriate authorization for any potential changes to project cost, schedule or performance.
  • Organize, coordinate and facilitate the work of project team(s) and serve as liaison between business and technical aspects of projects, includes recommending project stages and assessing business implications for each stage.
  • Monitor progress of assigned projects to track timelines, milestones, deadlines, standards and targets, alerting appropriate manager / personnel of any obstacles / potential delays to project timelines, targets or success; provide corrective action recommendations.
  • Coordinate activities for manager-assigned projects that enable goals or objectives to be accomplished within the prescribed time frame and funding parameters, escalating concerns to appropriate manager / personnel.
  • Collaborate with manager and internal stakeholders to facilitate the tasks and activities of project team(s) and to properly understand related business needs, dependencies on other initiatives, and how best to effectively deploy end products.
  • With manager / personnel assistance and guidance, address and navigate politically sensitive issues in a collaborative and professional manner.
  • Provide background information, technical input, options and recommendations for project decisions as requested by manager / personnel; work with appropriate parties to facilitate resolution of conflicting team positions.
  • Issue project status reports on a regular or as requested basis.
  • Maintain consistent communication with project sponsors, performance managers, and clients on the progress of the project vis-a-vis the work plan.
  • Collaborate and work with project sponsors and performance managers to remove obstacles impacting timely project completion.
  • Draft a final project report, including project “lessons-learned”, for appropriate management review and approval / acceptance.
  • Take a pro-active stance on project risk management by:
    • Anticipating and identifying potential areas of risk and obtaining guidance from appropriate manager or Contracting Officer.
  • Tracking, monitoring and facilitating resolution of issues and risks identified within the projects, as well as compliance related dependencies.
  • Maintaining issue, risk, and/or action logs.
  • Developing, drafting and recommending contingency plans to minimize / eliminate risks on an ongoing basis for review and approval / acceptance by appropriate manager / personnel.
  • Communicate regularly with executive sponsors, key stakeholders, strategic partners, and managers independently and in team meetings.
  • Support and facilitate the following functions:
    • Written and verbal sponsor communication
    • Project team communications and coordination
    • Inter-project team communications and coordination
    • Coordination with IT resources
    • Coordination with the program enterprise architect , to include business and data requirements to support business intelligence requirements and common information model needs
    • Coordination with our client’s Business Transformation Office (BTO) to monitor and deliver on agency Key Strategic Initiatives (KSI’s)
    • Team meeting and sponsor meeting management
    • Integration of Architecture Design and end user training
  • Support and facilitate the following deliverables:
    • Scope Definition and Management
    • Process and System Design requirements
    • Communication and project management best practice gap analysis.
    • Gather business requirements and needs analysis from various stakeholder perspectives;
  • Facilitate the implementation of Organizational Design and Change Management requirements as developed and approved by the manager.
  • Work with project teams to develop, enhance, and assist management with implementing the Asset Management Lifecycle business model.
  • Identify resistance and performance gaps, and work to develop and assist management with implementing corrective actions.
  • Perform gap analysis from the “as is” to the “to be” state.
  • Provide support in defining appropriate performance metrics and track progress towards targets.
  • Facilitate sound change management methodology and serve as a change management resource for senior leaders, executives, and project managers in helping them fulfill the role of change sponsor.
  • Provide direct support and collaborate with front-line managers and supervisors, providing recommendations as they help their staff adapt to a new or revised business model for asset management processes and concepts.
  • Provide technical user and data analysis support for all software used by asset management and portfolio management.Emphasis is on collecting, analyzing and reporting data needed to manage the asset management portfolio.
  • Perform data analysis, report building and system configuration changes.
  • Utilize analytical techniques to decompose high-level information into details and abstract up from low-level information to resolve solution vs. requirements conflicts.
  • Participate in the coordination of asset management and portfolio operations, including review and validation and follow-up of information and capabilities requests, Executive Briefings, and Transmission Asset Management meetings.
  • Coordinate data gathering requirements, system integration requirements, and planning, tracking and reporting requirements.
  • When necessary, manage the successful transition of a project or program of projects to another project manager including any training, documentation, or meeting coordination required to bring the new PM fully up to speed on all critical aspects of the work and introduce them to executive sponsors and key stakeholders.
  • Coordinate and assist management with transitions of identified project resources as needed. This may include gathering information from departing/transitioning resources to identify subject matter expertise, documenting workloads, identifying training requirements to facilitate smooth transitions.

Position Requirements:

Education/Experience:

  • Bachelor’s Degree in applicable fields10+ years direct work experience in a project management capacity, including all aspects of process development and execution is required. Applicable fields include a Bachelor’s degree in Engineering, Business Administration or Management, Organizational Development or Computer Science.
  • Bachelor’s Degree not in applicable fields: In lieu of a bachelor’s degree in the required fields as listed above, 12+ years direct work experience in a project management capacity, including all aspects of process development and execution is required.
  • No Bachelors degree 14+ years direct work experience in a project management capacity, including all aspects of process development and execution, is required.
  • PMI or PMP certification is strongly preferred.
  • Previous portfolio management experience, preferably with large capital construction projects in an asset intensive industry, is required.
  • Intermediate level proficiency with Visio, Access and SharePoint is required.
  • Expert level skill with MS Project including portfolio management capabilities as well as project management features like: experience with the fundamental operation, function, and workflow of Microsoft Project with regard to timelines, dependencies, project expectations, milestones, and resources is required.
  • Experience with Microsoft Office Suite Software (MS Word, PowerPoint, Excel, and Outlook); (MS Office 2010 proficiency required).

Technical Requirements:

  • Practical experience in asset management business functions and resource planning is highly desired
  • Energy and/or utility industry experience is preferred.
  • Capital construction project portfolio management experience is strongly desired.
  • Experience with PAS 55 or ISO 55000x is preferred.
  • Experience with project management approaches, tools and phases of the project lifecycle is preferred.
  • Experience with the frameworks and thought leadership developed by The Institute of Asset Management is preferred.
  • Must have strong analytic and decision making abilities.
  • Ability to manage organizational process improvement in accordance with industry project management principles.
  • Excellent problem solving and root cause identification skills.

General Requirements:

  • Proven ability to work under pressure in constantly changing and demanding environments; must demonstrate flexibility and ability to deal with ambiguity.
  • Ability to influence others and move toward a common vision or goal.
  • Ability to work in a professional manner, effectively, collaboratively, and constructively with all levels of personnel, inside and outside of an organization.
  • Ability to clearly articulate the status and needs of the projects.
  • Carry out assigned tasks with a professional demeanor reflected in excellent written and oral communication skills, listening skills, patience, analytical reasoning and problem solving abilities.
  • Communicate verbally and in writing reflecting a clear, accurate, and courteous style to technical and non-technical users.
  • Ensure proper identification as a contract worker in all communications, correspondence, etc.

Additional Requirements:

  • Up to 5% local travel to/from meetings is anticipated
  • Must possess a valid US drivers license
  • Anticipated work schedule: 7:30am – 4:00pm, Monday - Friday
  • Up to 5% Overtime may be required
  • The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • This position may be eligible for situational offsite work, subject to the completion of an Offsite Work Memorandum of Understanding.
  • RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the issued RSA Token at all times. If the RSA Token is lost or compromised, immediately contact the COTR. All information associated with the work performed offsite must be maintained in the network environment. No client information shall be allowed to be transmitted, stored, and created, etc., on the contract worker’s personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the client service area unless approved by the Labor Management Office (our client).Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and our client before the change occurs.

*Note: Attendance at all conferences, workshops, training, etc. must be pre-approved by our client. For any such events, requests will be reviewed on a case by case basis; approval is subject to the most current guidance provided by our client or DOE and is subject to change. Our client reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet.


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Position


Business Systems Analyst 2 (N-IT)

Job #: 8390

Title: Business Systems Analyst 2

Specialty: Control Center Strategy and Planning

Location: Vancouver

Application Due Date: 2/26/2018

Additional Position Information

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship REQUIRED

Position Overview:

This full time contract Business Systems Analyst position will support the Transmission Technology Services Internal Business Ops organization (TTB). This position performs systems analysis, interfacing with users to support functional requirements development, analysis of tools and techniques to support the development of systems, troubleshooting, analysis, performance monitoring and improvement of systems used by the Operations functions. This position is located in Vancouver, WA.

SPECIAL REQUIREMENT: This position requires confidentiality, professionalism and requires passing a higher level background investigation, for which the selected candidate must qualify to hold or continue to hold the position.

Position Responsibilities include:

Note: all drafts, documents, materials and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager/ or other federal personnel with the authority to do so.

  • Assist with developing and documenting processes and procedures to support TTB in the operation of an interconnected utility:
  • Prepare and conduct program presentations, in-house and client training, job-aids, and functional education.
  • Assist with development of necessary documentation to support reporting and audit requirements.
  • Prepare technical reports, documents, studies, and system documentation as required.
  • Create requirements documentation, review with user representatives, recommend priorities and obtain user signoff. Manage the requirements documentation created and map it to specific delivery releases and schedules
  • Assist management in defining and developing metrics, reports and dashboards for users ranging from project managers to Front Office executives.
  • Support organization system change and configuration management efforts:
  • Serve as a process point of contact for the organization
  • Support system modeling
  • Define, develop, and document new processes and procedures as required
  • Support process and procedure roll-out and implementation
  • Develop and provide training as required
  • Perform System Development Life Cycle (SDLC) processes.
  • Conduct internal interviews and facilitate workshops to elicit business requirements.
  • Research, analyze, model and organize information for developing / drafting and recommending requirements.
  • Decompose high-level information into details and abstract up from low-level information to distinguish between solution ideas and business needs.
  • Facilitate requirements validation sessions and present findings. Provide analysis and fact-based criteria to the requirements and/or solutions vetting process, incorporating analysis and criteria in decision-making materials and presentations.
  • Prepare documentation for project development efforts (including use cases, requirements, test plans, process maps, and desk procedures) and working closely with development team and business teams to ensure successful implementation.
  • Work with appropriate manager / personnel to facilitate resolution of conflicting priorities and requirements, as well as conflicting team positions in order to build consensus among internal stakeholders and project team members.
  • Develop and present recommendations and supporting analysis for management decisions.

Position Requirements:

Education/Experience Requirements

  • Associate’s Degree in Computer/Information Technology, Business Systems, Engineering or a directly-related technical field is preferred.Associate’s Degree in specified or directly-related field can be substituted for 1 year required experience.
  • Bachelor’s Degree in Computer/Information Technology, Business Systems, Engineering or a directly-related technical field is highly desirable.Bachelor’s Degree in specified or directly-related field can be substituted for 2 years required experience.
  • Required Experience: A minimum combination of work-related experience, on-the-job training, and/or vocational training is desired. Experience should be consistent with the specific requirements of Information Technology, Business Systems, or other related IT specialty.
  • Minimum Related Experience.This is a Level 2 Position:9 – 11 years of demonstrated analyst work experience in Computer/Information Technology, Business Systems and requirements engineering, operations management or a directly-related field is required without a degree. (8 - 10 years with an Associate’s degree as defined above; 7 - 9 years with a Bachelor’s degree as defined above).
  • 1 year experience in all aspects of the software development lifecycle for a high availability environment is required.
  • 1 year experience in the use of change and configuration management tools/systems is required.
  • 1 year previous compliance and/or audit support experience is required.
  • 1 year experience with process development and roll-out is required.
  • Proficiency with Microsoft Office Suite products, including MS Word, PowerPoint, Excel, Outlook and Project (MS Office 2010 proficiency required).

Technical Requirements:

  • Knowledge of and experience is required with the following:
  • Software development Lifecycle methodologies
  • Systems development and maintenance environments
  • High availability environments
  • Change management concepts and practices
  • Configuration management concepts and practices
  • Project management and coordination concepts and principles
  • Compliance and standards as applied to systems development
  • Experience in any aspect of the software development lifecycle for a utility environment.
  • Experience with project management tools
  • Experience with resource planning and scheduling tools
  • Experience with financial analysis, tools and reports

General Requirements:

  • Ability to carry out assigned tasks with a professional demeanor reflected in excellent written and oral communication skills, listening skills, patience, analytical reasoning and problem solving abilities
  • Self-directed and assertive in pursuit of root cause analysis, missing information and data requirements
  • Ability to build credibility and trust among key project stakeholders
  • Ability to meet timelines, milestones, deliverables and provide timely (weekly) status updates
  • Proven ability to communicate technical information verbally and in writing to technical and non-technical users
  • Experience providing a sustainable Infrastructure by supplying cross training and functional documentation
  • Knowledge of NERC CIP 002-009 standards is preferred
  • Ensure proper identification of self as a contract worker in all communications, correspondence, etc.

Additional Requirements:

  • Must be able to pass a Personnel background check pursuant for Public Trust (SF-85P), for which the selected candidate must qualify to hold or continue to hold the position.
  • The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • This position may be eligible for situational offsite work, subject to the completion of an Offsite Work Memorandum of Understanding.
  • RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the issued RSA token at all times. If the RSA token is lost or compromised, immediately contact the COTR. All information associated with work performed offsite must be maintained in the network environment.No client information will be allowed to be transmitted, stored and created, etc., on the contract worker's personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the client service area unless approved by the Labor Management Office (our client).Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and our client before the change occurs.
  • Local travel may be required for meetings/training, up to 5%.
  • Valid Driver License is required.

* NOTE: Attendance at all training, workshops, conferences, etc. must be pre-approved by our client. For any such events, requests will be reviewed on a case-by-case basis and approval is subject to the most current guidance provided by our client or DOE and is subject to change. Our client reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and are submitted via an expense sheet.


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Position


Project Manager 2 (Non-IT)

Job #: 8391

Title: Project Manager 2 (Non-It)

Specialty: Facilities Planning and Projects

Location: Portland

Application Due Date: 2/26/2018

ADDITIONAL POSITION INFORMATION

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship or Green Card REQUIRED

Position Overview:

This full-time contract Project Manager 2 position is located in the Facilities Planning and Projects (NWM) organization. This position will provide project planning and management expertise for facilities-related projects from requirements analysis to activation. Projects may include new facility construction, renovation, addition, system replacement, and space management projects involving architectural, structural, civil, mechanical or electrical systems. This position gathers requirements, plans, and coordinates activities for multiple projects to enable the project goals and objectives to be accomplished within the prescribed time frame and funding parameters. This position is located in Portland, Oregon.

Position Responsibilities include:

Note: all official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager / or other federal personnel with the authority to do so.

· Support and facilitate manager-assigned project or multiple projects, from beginning to end, providing expert guidance on the PMI-based project management methodology, best practices, and internal skill development as requested by and with guidance from the manager, team lead or other personnel with the authority to do so, including:

o Research the facility project type using industry references and benchmarks for the building type, analysis of plans of existing projects, consulting with subject matter experts familiar with the building type, and cost estimating services;

o Facilitate establishment of project goals and objectives by identifying business needs, dependencies, project expectations, milestones, resources and other initiatives, and assist the manager in deploying the solution;

o Gather architectural and interior programming requirements for current state and future state in order to developing project scope, schedule, and budget for proposed facility projects;

o Prior to design, research and identify relevant codes and standards that may apply to the project, to include OSHA, NFPA, building codes, and client standards, that may influence project scope;

o Identify strategies to accomplish the project goals by assessing and conveying opportunities and constraints using functional relationship diagrams;

o Analyze blueprints and other documentation to present project quantitative requirements within the context of the budget and schedule, to include space requirements, space efficiency, gross areas, labor estimates, estimated soft costs, and estimated construction costs per square foot;

o Assess project feasibility by analyzing program requirements, project delivery methodology, resource needs, and design and construction market conditions;

o Provide recommendations to the manager on approaches to the work, roadmaps, work plans, and impacts to deliverables and goals for guidance and approval;

o Draft technical specifications and statements of work for design and construction;

o Schedule and facilitate project team meetings;

o Recommend an overall roadmap of efforts required to achieve program initiatives and project objectives;

o Draft project management plans, resource strategies and accurate estimates in order to achieve project goals.

o Identify and request necessary subject matter experts needed during the project;

o Forecast and recommend / request appropriate project resources to fulfill project needs; recommended resource requests must be submitted to, coordinated with and provided by appropriate managers.

o Collaborate with stakeholders to gather project programming requirements in order to develop accurate project scope, schedule, and budget;

· With the review and approval from the manager, define project success criteria – Key Performance Indicator (KPI) - and disseminate status reports of key deliverables to all involved teams throughout the project life cycle.

o Alert manager of and obtain appropriate authorization for any potential changes to project cost, schedule or performance;

o Organize, coordinate and facilitate the work of project team(s) and serve as liaison between business and technical aspects of projects, includes recommending project stages and assessing business implications for each stage;

o Monitor progress of assigned projects to track timelines, milestones, deadlines, standards and targets, alerting appropriate manager / personnel of any obstacles / potential delays to project timelines, targets or success; provide corrective action recommendations;

o With manager / personnel assistance and guidance, address and navigate politically sensitive issues in a collaborative and professional manner;

o Provide background information, technical input, options and recommendations for project decisions as requested by manager / personnel; work with appropriate parties to facilitate resolution of conflicting team positions;

o Issue project status reports on a regular or as requested basis;

o Maintain consistent communication with project sponsors, managers, and clients on the progress of the project vis-a-vis the work plan;

o Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.

· Take a proactive stance on project risk management by:

o Anticipating and identifying potential areas of risk and obtaining guidance from appropriate manager or Contracting Officer;

o Tracking, monitoring and facilitating resolution of issues and risks identified within the projects, as well as compliance related dependencies;

o Maintaining issue, risk, and/or action logs;

o Developing, drafting and recommending contingency plans to minimize / eliminate risks on an ongoing basis for review and approval / acceptance by appropriate manager / personnel.

· Liaise with project stakeholders on an ongoing basis; effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.

· Support and facilitate the following functions:

o Written and verbal sponsor communication;

o Project team communications and coordination;

o Inter-project team communications and coordination; and

o Implement Change Management.

· Support and facilitate the following deliverables:

o Facility Program and Functional Requirements;

o Scope Definition and Owner’s Project Requirements documentation;

o Project Management Plan;

o Requirements Traceability Matrix;

o Quality Assurance Plan;

o Project After Action Reviews and Lessons Learned recommendations.

· When necessary, manage the successful transition of a project or program of projects to another project manager including any training, documentation, or meeting coordination required to bring the new PM fully up to speed on all critical aspects of the work and introduce them to executive sponsors and key stakeholders.

Position Requirements:

Education/Experience:

· This is a Level 2 position:

o Bachelor’s Degree in applicable fields5-9 years direct work experience in a project management capacity, including all aspects of process development and execution, is required. Applicable fields include a Bachelor’s in Architecture, Construction Management, Engineering, Interior Architecture

o Bachelor’s Degree not in applicable fields—In lieu of a bachelor’s degree in the required fields, 7-11 years direct work experience in a project management capacity, including all aspects of process development and execution AND completion of at least 24 semester hours in any combination of the following fields is required:, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management. (NOTE: Resume content must validate minimum 24 semester hours in the fields listed to qualify for this position).

o No degree10-13 years direct work experience in a project management capacity, including all aspects of process development and execution, is required.

· Requires professional knowledge of the principles, practices, techniques, and underlying concepts of architecture and associated disciplines, specifically in the areas of master planning, civil, mechanical, electrical, and space management.

· Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, and SharePoint) is required.

· Proficiency with Microsoft Project is required.

Technical Requirements:

· Experience in determining quantitative program and project feasibility is preferred.

· Experience in writing technical specifications and statements of work is preferred.

· LEED accreditation is preferred.

· PMP/PMI certification is preferred.

· Prosci Change Management certification is preferred.

· Proficiency in Microsoft Visio and Access is preferred.

· Proficiency with computer aided design (CAD) software and graphics software is preferred.

· Experience in the utility industry is preferred.

· Experience in reviewing working drawings and technical specifications at various stages of completion for adherence with design scope and established standards are essential.

· Adept at conducting research into project-related issues and products.

General Requirements:

· Strong written, oral and interpersonal communication skills.

· Experience at working both independently and in a team-oriented, collaborative environment is essential.

· Must be self-motivated and self-directed and possess organizational capabilities.

· Ability to adjust with shifting priorities, demands and timelines through problem-solving capabilities.

· Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

· Ability to read communication styles of team members who come from a broad spectrum of disciplines.

· Persuasive, encouraging, and motivating.

· Ability to elicit cooperation from a wide variety of sources, including senior management, clients, and other business units.

Additional Requirements:

· The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.

· This position may be eligible for situational offsite work, subject to the completion of an Offsite Work Memorandum of Understanding.

· RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the issued RSA Token at all times. If the RSA Token is lost or compromised, immediately contact the COTR. All information associated with work performed offsite must be maintained in the network environment. No client information will be allowed to be transmitted, stored, and created, etc., on the contract worker’s personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.

· Offsite work may only be performed within the client service area unless approved by the Labor Management Office (our client). Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and our client before the change occurs.

· Onsite work at Portland HQ is anticipated 5 days per week:

o This position will have access to a shared workspace at the Portland HQ building.

o Situational off-site work may be authorized, subject to the completion of a Labor Offsite Work Memorandum of Understanding.

· Depending on project assignments, work at the Ross Complex in Vancouver, Vancouver Mall Offices, and in the field across the service territory will also be required:

o Travel will be required across the service territory, up to 30%.

· Overtime may be required, up to 5%.

· Valid Driver’s License is required

· First Aid/AED/CPR Certification required within 30 days of assignment start. The worker/employer is responsible for maintaining current certification.

· Personal Protective Equipment (PPE) is required for all field travel:


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Position


Realty Technician 2

Job #: 8387

Title: Realty Technician 2

Specialty: Property Management

Location: Portland

Application Due Date: 2/26/2018

Additional Position Information:

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship or Green Card REQUIRED

Position Overview:

This full-time contract position serves as a Realty Technician 2, providing support to the Real Property Field Services (TERR) group. This position generally involves office work, but can require field work to support Realty Specialists within their respective regional offices. This position can involve some overnight travel, throughout the client’s service area of Oregon, Washington, Idaho, Western Montana, Northern Nevada, Northern California and Western Wyoming. This position is located in Portland, Oregon.

Position Responsibilities include:

Note: all official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager / or other federal personnel with the authority to do so.

  • Provide Land Use Applications and miscellaneous literature to the general public, other governmental agencies and private industry.
  • Open and prepare case files for closing transmittal after Realty Specialist has purged the file when case is complete and verify and input necessary data into LIS (Land Information System). (All case files are reviewed by Realty Tech IV’s before auditing for accuracy/correction and also have a final review by level III or IV for complex cases before auditing).
  • Track and maintain case log of landowner requests for permit applications, encroachments and case status and update Land Information System (LIS).
  • Maintain and manage multiple calendars which include setting up meetings and taking notes, sending out notices and any other arrangements that need to be addressed.
  • Answer real estate questions from the public including landowners, developers, public agencies, and utility companies regarding documented policy of proposed uses of our client’s right-of-ways.Answer questions from the public that are general in nature or refer calls more complex in nature to another more experienced Realty Technician or Realty Specialist.
  • Receive application fees and process as appropriate.
  • Provide back-up support to clerical staff including phone, correspondence, travel, time and calendars/meetings.
  • Perform property research – read and interpret Acquisition and Property Management documents to determine our client’s rights.Write up detailed report of findings.This includes pulling documents from our client’s Real Property Records System (currently Application Extender).
  • Prepare basic our client’s Preliminary Title Review and Approval to Pay (945) form for Realty Specialist to finalize.
  • Travel to properties to take measurements and/or photos for documenting property management issues or damages.
  • Provide Acquisition support including research, reviewing documents and correcting templates as necessary.
  • Perform data entry on LIS as requested by Realty Specialist.
  • Provide clerical support to managers and/or management staff;
    • Provide back-up support to clerical staff including phone, correspondence, travel, time and calendars/meetings.
    • Create, type, edit, and finalize a variety of related materials, including documents, letters, and memorandum using Word or other Microsoft products.
    • Perform copying, mail delivery, faxing, report collations and document assembly.

Position Requirements:

Education/Experience:

  • High School Diploma or GED is required.
  • Associates Degree highly desirable.
  • This is a Level 2 position: 3-4 years of property management, real estate, title review or related work experience is required.
  • Course work or experience related to Real Estate principles, practices, precedent cases, and comprehension of the technicalities of government real property procedures, rules and regulations is required.

Note: Matrix and resume should detail any course work or experience related to Real Estate principles, practices, precedent cases, and comprehension of the technicalities of government real property procedures, rules and regulations. Provide a list of the specific course work/classes being claimed as “qualifying”, including a list of specific hours for each class and the name of the education institution where the classes were taken (for example: Courses taken at Portland State University: Real Estate Principles USP 233 - 3 semester hours; Real Estate Law USP/RE 438 - 3 semester hours, etc.). Must provide a crosswalk or reference in the education/experience portion of the qualifications matrix that points back to the coursework info provided in the resume.

  • Professional knowledge of the principles, practices, techniques, and underlying concepts of Real Property Services, which may include Geospatial Services, Survey and Mapping, Real Property Field Services, Realty Support Services, or experience coordinating projects that include these support services is required.
  • Demonstrated proficiency in Microsoft Office Suite software including MS Word, Excel, Outlook is required (MS Office 2010 proficiency is required).

Technical Requirements:

  • Knowledge of real estate documents including but not limited to: Warranty Deeds, Deeds of Trust, Mortgages, Quit Claim Deeds, Liens, property title reports, and assessor/treasurer property information reports

General Requirements:

  • Assertive communication skills required, both verbal and written.
  • Ability to work independently and manage one’s time.
  • Ability to keep information organized and confidential.
  • Follow established processes and procedures.
  • Ensure proper identification as a contract worker in all communications, correspondence, etc

Additional Requirements:

  • The selected candidate will be required to sign a client Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • This position may be eligible for situational offsite work, subject to the completion of an Offsite Work Memorandum of Understanding.
  • RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the client issued RSA Token at all times.If the RSA Token is lost or compromised, immediately contact the COTR.All information associated with the work performed offsite must be maintained in the network environment.No client information shall be allowed to be transmitted, stored, and created, etc., on the contract worker’s personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the client service area unless approved by the Labor Management Office (our client).Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and our client before the change occurs.
  • This position is Monday through Friday, generally 8:00 AM to 4:00 PM, with a lunch period.
  • Required to obtain a Notary License/Commission/Appointment for the State of Oregon within 60 days of date of employment.
  • Travel: approximately 5% field work, with some overnight stays as a result of the travel.
  • Must be able walk, bend, stoop and hike over rough terrain.
  • Valid state driver’s license is required.

Training Requirements – to be provided at Supplier/Worker expense if selected candidate does not possess the knowledge/skills:

  • Project Wise

*NOTE: Attendance at all training, etc. must be pre-approved by our client. For any such events, requests will be reviewed on a case-by-case basis and approval is subject to the most current guidance provided by our client or DOE and is subject to change. Our client reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and are submitted via an expense sheet.


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Position


Administrative Services Assistant 3

Job #: 8383

Title: Administrative Services Assistant 3

Location: Portland

Application Due Date: 2/23/2018

Additional Position Information:

US ONLY

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship REQUIRED

Position Overview:

This full time contract Administrative Services Assistant 3 position will provide a wide range of high level administrative and confidential support as well as data entry and tracking to our client’s Customer Support Services (KS) organization. This position will specifically support the KS Director, KS Management Team, KS Director’s direct reports and will provide guidance to other contract administrative team members as well as facilitate and coordinate the day-to-day administrative operations of the KS organization. This position is located in Portland, Oregon.

SPECIAL REQUIREMENT: This position requires confidentiality, professionalism and requires passing a higher level background investigation, for which the selected candidate must qualify to hold or continue to hold the position.

Position Responsibilities include:

Note: all drafts, documents, materials and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager / or other federal personnel with the authority to do so.

· Provide a wide variety of confidential administrative/clerical tasks for the managers and staff for the assigned organization, managers and support staff.

· Greet and screen visitors; address questions and business involving established policy, take messages, set appointments and/or refer visitors to other personnel as appropriate.

· Create draft, edit, and proof documents, correspondence, research, and presentations using Word, Excel, PowerPoint, and Adobe Acrobat.

· Build, maintain and post Excel spreadsheets and PowerPoint presentations to SharePoint sites.

· Proof, review, and when applicable, draft, correspondence and documents prepared for manager signature and validate conformance of the established administrative policies and regulations, confirm proper coordination and timely compliance with assigned action.

· Provide recommendations and instructions to staff to maintain conformance with general policies and correspondence procedures.

· Attend meetings, record meeting minutes as requested, transcribe and disseminate as needed.

· Maintain a tracking system of action items to verify timely compliance with scheduled responses or actions. Coordinate and monitor work unit responses to time-critical documents; alert manager / personnel of any concerns or response delays.

· Answer and screen telephone calls; respond to most questions and complete most business involving established policy or routine matters; forward questions and matters to appropriate personnel as needed, following up to verify a timely response.

· Respond to questions and complete business according to established policy and/or forward matters requiring action to appropriate staff, following up to verify a timely response.

· Process and screen incoming and outgoing correspondence to include proof reading, to consist of the following:

· Review incoming correspondence and forward matters requiring action to appropriate staff. Verify proper coordination and timely completion of assignments.

· Sort and distribute incoming mail to appropriate recipient(s); as requested, review incoming correspondence.

· Process outgoing mail and prepare materials for mailing, including providing self-addressed stamped envelopes, when appropriate.

· Establish and maintain internal and external communication channels to ensure smooth flow of information and positive working relationships.

· Perform faxing, scanning, photocopying, and work with the print shop to request printing services.

· Update and maintain desk reference manual.

· Serve as back-up to Tier III and Tier IV level Administrative Assistants as needed.

· Come up to speed quickly on manager and organizational priorities in order to track meetings, work, and delegated projects or tasks to maintain accountability, confirming established targets are met. Validate on-time documentation submission to Human Capital Management (HCM) and verify all processes are tracked to completion within established timelines. Review and update project trackers (performance, training, etc.) for the manager, alerting appropriate parties of any noted issues / concerns.

· Serve as liaison between organizations, work units, and management support staff. Keep up to date on issues, priorities, and sensitivities affecting work of the organization through consistent communication with the manager, frequent interaction with other managers, and outside contacts.

· Coordinate with and provide administrative guidance to lower-level contract support personnel; may delegate assignments to lower level contract administrative personnel at the request of the manager.

· Administrative Team:

· Organize and coordinate Organizational Administrative Team Meetings.

· Attend mandatory Administrative Team Meetings.

· Participate as a team member and in team meetings both professionally and collaboratively.

· Work as a team member to:

· Standardize, streamline and improve overall Administrative processes throughout the organization.

· Help resolve organizational administrative issues and work on solutions as a group.

· Complete team work assignments

· Proactively coordinate managers’ daily Outlook calendars and schedules with full responsibility for scheduling and prioritizing Tier II, III, and IV managers’ appointments, meetings, conferences and calendar:

· Coordinate appointments, including commitments of time. Advise manager of appointments and other commitments that might have a bearing on future decisions. Demonstrate sound judgment and a solid understanding of issues when advising the manager of upcoming events.

· Organize, plan, prioritize, coordinate, schedule and verify appointments, meetings (in-person, phone conferences, web-based), conferences, and training for managers and other staff (securing rooms, phone bridges, projection, and other meeting supplies). This may include drafting agenda and other meeting materials and developing background information for review, consideration and finalization by appropriate manager / personnel.

  • Accept meeting invitations, assist with outside visitor requests and schedule interviews.
  • Schedule and arrange meetings, conferences and training, including associated logistics and any necessary equipment (securing rooms, phone bridges, projection equipment, etc.).
  • Assist, compile, organize and verify appropriate files, notes and other materials are in order and ready for use at meetings, appointments, etc.
  • Draft agendas, coordinate speaking points, make arrangements for guest(s) / guest speakers and research and draft background information / materials as requested.
  • Arrange for representation by others if manager’s time and priorities make necessary.
  • As requested, attend and take meeting minutes / notes, transcribe / draft and distribute as appropriate.
  • Inform manager and staff of appointments and other commitments that might have a bearing on future decisions.

· Assist manager in a variety of personnel and other actions for BFTE and CFTE, including:

· Prepare and enter requests for personnel actions into HRMIS.

· Prepare federal worker (BFTE) award requests in HRMIS for manager review/approval, track awards for BFTE, and prepare recognition certificates for the organization.

· Prepare retirement documentation.

  • May be designated as a power-user and/or back-up for the DOE e-Performance management system. Coordinate and assist manager with development of annual performance appraisal plans for federal personnel by assisting in implementing, completing, and facilitating documentation management.
  • Schedule and track to completion all performance appraisals, progress reviews, mid-point reviews and discussions, while performing associated follow-up to obtain requisite signatures and approvals. Validate documentation submission to Human Capital Management (HCM) is accurately completed within established timelines.

· Coordinate and track reporting requirements and activities related to federal staff including creation/submission of travel documents and telework agreements and required training.

  • Register manager and staff for internal/external training classes and conferences.
  • Assist manager with employee engagement activities and planning.
  • Verify completion of all required training for employees and managers by communicating what training is due, how to obtain training, submitting external training requests, and tracking training completion status.
  • Maintain Employee Tracking Log, BFTE tracking, on-board reports, training, medical surveillance, emergency contact, and reimbursement tracking information.
  • Update and maintain Gallup survey records; follow up with organizations to update the Gallup information.
  • Assist manager by recommending and implementing approved staff recognition opportunities.

· Track, maintain, update, and distribute annual renewal of Motor Vehicle Driver Authorizations, Travel Authorizations, and Telework Agreements for federal (BFTE).

· Track and maintain Overtime/Comp Time authorizations for BFTE personnel.

  • Complete appropriate new employee on-boarding activities and retirement documentation.

· Prepare CFTE employee assignment extension documents; implement, oversee and complete related documentation, and submit for proper review and approval, while performing associated follow-up to obtain required signatures and approval.

· Designated as a proxy for the DOE performance management system.

· Coordinate and assist managers with development of annual managers’ and employees’ performance appraisal plans by assisting in implementing, completing, and tracking documentation management. Schedule and track to completion all managers’ and employees’ progress reviews, performing associated follow-up to obtain required signatures and approvals.

· Apply strong familiarity with manager’s performance contract to prioritize and track meetings, work, and delegated projects or tasks to maintain accountability and to assist in ensuring established targets are met.

· Validate on-time documentation submission to Human Capital Management (HCM) and verify all processes are tracked to completion within established timelines.

· Arrange travel (domestic, invitational and foreign), such as airline arrangements, hotel accommodations, and rental car and shuttle reservations, for Manager, Lead and staff as needed, which may include:

  • Assist in preparing and submitting passport documentation as necessary.
  • Assist management and staff in setting up profiles in the travel system (currently Concur).
  • Prepare / draft necessary foreign and domestic forms associated with travel.
  • Prepare and process travel authorizations and vouchers for group managers and staff using Concur.
  • Validate that travel is complete and process travel documentation in a timely manner and in accordance with federal and client travel procedures and policies.
  • Track, monitor and notify manager and subject personnel of needed approvals, signatures or other actions to enable timely reimbursement processing and reporting.

· Coordinate with managers and staff to coordinate Time & Attendance per established procedures, which may include:

  • Prepare and review federal personnel time and attendance reporting to verify accuracy for certification by manager(s) and supervisor(s) using the Business Enterprise System (BES), HRMIS and Fieldglass.
  • May serve as timekeeping power user (able to input time for others as requested).
  • Maintain and reconcile employee leave calendar submissions with payroll.
  • Check leave slips to verify accuracy using organizational leave calendars and other documentation. Verify that time has been approved.
  • Using Fieldglass, review time sheets for contract personnel to verify that reporting is accurate.
  • Verify time and attendance procedures, policies and practices, including any special time recording requirements (admin leave, holidays, etc.) are communicated to management and staff in a timely manner.

· Assist with scheduling interviews through Fieldglass; preparing interview packets for assigned manager(s).

· Provide overall administrative support to staff members by acting as the liaison with HCM, IT, our client, Workflow Connection, Security, Safety, Motor Pool, Facilities / Space Management and administrative services groups to process, coordinate, request and track:

· Office moves and workstation adjustments using Workflow Connection.

· Onboarding activities for new contract and/or federal personnel.

· Computer, software upgrades IT equipment and other resource requests.

· Computer, copier, and printer maintenance.

· Requests for needed office supplies and distribute to appropriate staff per established procedures.

· Coordination of badge return to our client.

· Coordination of cell phone requirements and inventory for staff, including ordering, receiving, service setup, delivery, collection.

· Serve as organization’s central point of contact for accident reporting, including collection, correction, and distribution of required documentation, and communication with employees, managers, safety office, HCM, and other resources regarding policy, regulations, etc.

· Maintain office supply stock. Act as a point of contact for troubleshooting, configuration, inventory, and maintenance of office systems and processes.

· Coordinate maintenance for Government Vehicles (GOV) assigned to the organization; drive GOVs to and from service appointments and report mileage monthly.

· Maintain the organizational SharePoint site including updating changes and adding new content.

· Establish, maintain, and administer SharePoint organization, team and other meeting/project sites including setting up document repositories, calendars, workspaces, and tracking lists. Manage content and permissions.

· Maintain a tracking system of suspense items to verify timely compliance with scheduled responses or actions utilizing SharePoint. Coordinate and direct work unit responses for time-critical documents.

· Maintain all records management within SharePoint, including physical and electronic official files, retention and conformance.

· Manage all records in accordance with the Information Governance & Lifecycle Management (IGLM) policy and procedure and compliance requirements:

· File and disperse documents/letters to appropriate personnel.

· Validate that official records are accurately maintained for auditing purposes.

· With oversight and approval of the manager / federal personnel, provide an annual review and inventory of official files and maintain the organizational file outline.

· Review and process Transmittals for Administrator/CEO Approval (TACs) for assigned organizations and ascertain conformance to administrative policies, procedures and regulations. Verify proper coordination and timely compliance with assigned action. Advise and provide guidance to confirm conformance with general policies and correspondence procedures.

· May coordinate or assist with organizational and events such as: presentations, retirements, project or employee recognition celebrations, and Combined Federal Campaign (CFC) events.*

· Organizational Specific Responsibilities:

· Assist in preparing and drafting of strategic operating plans, project plans, and specific work plans; modify work plans as changes occur, using designated systems.

· Assist in the development and implementation of Standard Operating Procedures for KS organization, monitor adherence, and modify or update as changes occur.

· As requested, creates variety of print and digital products such as brochures, flyers, newsletters, flowcharts and other presentation material as needed for Customer Support Services projects.

*Participation/attendance in voluntary events is NOT billable to our client. Time spent planning and organizing these events is considered part of the duties of the position and may be performed on billable time.

Position Requirements:

Education/Experience:

· High School diploma or equivalent is required.

· Associate’s Degree in Secretarial Science, Administrative Management or a related field is preferred.

· This is a level 3 position: 6+ years of demonstrated administrative/clerical experience is required.

· 4 or more years of relevant work experience in administrative support functions with Microsoft Office Suite programs such as Word, PowerPoint, Excel and Outlook is required. (Proficiency with Microsoft Office 2010 is required).

· Intermediate to advanced skills/experience with SharePoint are required, sufficient to:

· Support, manage, edit, and maintain site.

General Requirements:

· Must have excellent communication skills (both oral and written) with the ability to interface effectively with Executive Managers, customers and various staff in a positive, courteous and cooperative manner.

· Knowledge of office procedures governing correspondence


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Position


Land Survey Technician 1

Job #: 8385

Title: Land Survey Technician 1

Location: Vancouver

Application Due Date: 2/23/2018

Additional Position Information:

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship REQUIRED

Position Overview:

This full-time contract position is located in the Surveying and Mapping Organization (TERM). The Surveying and Mapping Organization is responsible for providing land survey and mapping support in the maintenance, operation and development of new and existing client facilities. This position will provide drafting support to prepare and maintain drawings of transmission facilities; including transmission line plan and profile drawings and site property acquisition drawings. The position is located in Vancouver, WA, but may involve up to 5% travel within the client service area.

Position Responsibilities include:

Note: all official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager / or other federal personnel with the authority to do so.

  • Draft, plan, and profile drawings of transmission lines and facilities.
  • Update existing plan and profile drawingsto reflect facility improvements.
  • Create drawings and exhibits to support property acquisition.
  • Prepare property descriptions to support acquisition of real property.
  • Review drawings to verify they are complete, correct, and adhere to standards. Alert the manager of any discrepancies for further action.Provide guidance regarding mapping standards to Master Service Contractors.
  • Provide technical recommendations to team members regarding best methods for production, review and revision of mapping products.
  • Review and track mapping work that is delegated to Master Service Contractors.
  • Provide technical support interpreting and deciphering survey information to staff across our client; including land surveyors, engineers, cartographers, project coordinators, environmental specialists, and real property specialists.
  • Attend project team meetings to validate that all facility improvements are updated on plan and profile drawings..
  • Convert digital land survey data between various platforms; including CADD to GIS and GIS to CADD.

Position Requirements:

Education/Experience:

  • Associates Degree in Land Surveying or Civil Engineering, certificate, or equivalent classes in the area of surveying and/or drafting is preferred.
  • This is a Level 1 position: 1 - 5 years of verifiable experience in land surveying technician or engineering technician fields is required.
  • Knowledge of and experience with CADD applications is required.
  • Knowledge of horizontal and vertical coordinate systems and datum is required.
  • Experience and working knowledge in the following areas is preferred:
  • SharePoint; sufficient to enter and retrieve data,
  • Bentley ProjectWise and Microstation,
  • Real property documents; including vesting deeds, property descriptions, easements, title reports and exhibits
  • Proficiency in the use of the full Microsoft Office suite – Microsoft Office 2010 (Outlook, Word, Excel, and PowerPoint) is required.

General Requirements:

  • Oral and written communication skills sufficient to convey technical advice and information to clients and coworkers who have varying degrees of ability with the subject matter.
  • Excellent customer service and communication skills.
  • High level of organizational abilities and multi-tasking.
  • High level office skills such as phone and data entry.
  • Carry out assigned tasks with a professional demeanor reflected in excellent written and oral communication skills, listening skills, patience, analytical reasoning and problem solving abilities.
  • Understand and follow established processes and procedures.
  • Meet timelines, milestones, project expectations, and provide timely (weekly) status updates.
  • Display calm and customer-oriented attitude in fast-paced and sometimes stressful conditions.
  • Consistently arrive on-time for assigned work shift.
  • Ensure proper identification as a contract worker in all communications, correspondence, etc.

Additional Requirements:

  • The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • This position may be eligible for situational offsite work, subject to the completion of an Offsite Work Memorandum of Understanding.
  • RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the issued RSA Token at all times.If the RSA Token is lost or compromised, immediately contact the COTR.All information associated with work performed offsite must be maintained in the network environment.No client information will be allowed to be transmitted, stored, and created, etc., on the contract worker’s personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the client service area unless coordinated through the Labor Management Office (our client).Up to 5% travel within the client service area to meet with supported employees or attend team or technical meetings.
  • Ability to lift/move up to 25 lbs.
  • Valid State Driver’s License is required.

*Note: Attendance at all conferences, workshops, training, etc. must be pre-approved by our client. For any such events, requests will be reviewed on a case by case basis; approval is subject to the most current guidance provided by our client or DOE and is subject to change. Our client reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet.


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Position


Environmental Protection Specialist 1

Job #: 8381

Title: Environmental Protection Specialist

Specialty: Level 1 – Fish and Wildlife

Location: Portland

Application Due Date: 2/23/2018

Additional Position Information:

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship or Green Card REQUIRED

Position Overview:

This full-time contract position is part of the Environmental Planning and Analysis (EC) organization in support of the Fish and Wildlife Program (ECF) within the Environment, Fish & Wildlife division, located in Portland, Oregon. Under the technical guidance of our client’s environmental managers and/or project leads, this position prepares and processes various types of environmental documents; conducts analysis of natural and social resources to determine the scope and effect of impacts created by agency actions; validates the satisfaction of applicable regulations, policies and guidelines [such as the National Environmental Policy Act (NEPA), Endangered Species Act, the Clean Water Act, and cultural resource protection laws such as the National Historic Preservation Act]; and serves as a contact, at the project level, for environmental matters internally and with external agencies, governments, tribes, and the public. NO HAZMAT.

Position Responsibilities include:

Note: all drafts, documents, materials and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager or other federal personnel with the authority to do so.

  • Assists in planning and implementing actions to attain necessary environmental clearances for routine and/or moderately complex customer and/or client proposals. Actions may include determining scope of proposal through contacting proponents, assisting in coordinating within our client, and contacting other agencies.
  • Supports timely preparation and the adequacy, accuracy, and consistency of environmental reports and related decision documents, such as Environmental Assessments and Environmental Impact Statements.
  • Supports the preparation of, and helps process and review, Environmental Assessments and Environmental Impact Statements.
  • Supports consistency with various laws, regulations, and guidelines related to the protection of natural and social resources (e.g. National Environmental Policy Act, Endangered Species Act; National Historic Preservation Act, and so forth).
  • Conducts or arranges for field inventory services and impact analysis in support of Environmental Project Managers for small projects as well as some large projects.
  • Identifies and documents natural and social resource issues, analyzes impacts, and makes recommendations for mitigation in specific areas of technical expertise.
  • May be assigned a variety of environmental compliance activities as either the project lead or as a member of a team on several projects simultaneously.
  • Identifies, analyzes, and recommends resolutions to the Manager for conventional and complicated problems or situations associated with environmental compliance, enhancement, and/or mitigation.
  • Participates, as requested, in public involvement meetings for assigned projects.
  • Assists/facilitates in-house and/or contract worker teams to support projects.

Position Requirements:

Education/Experience:

  • Bachelor’s Degree in Environmental Planning/Physical Geography/Geology or directly-related natural science or planning field is required.
  • 1 to 5 years of applicable work experience in an environmental analysis, planning, and/or review capacity is required.
  • Experience with Microsoft Office Suite Software (MS Word, Access, PowerPoint, Excel, Outlook); (MS Office 2010 proficiency required)

Technical Requirements:

  • Demonstrated knowledge of the National Environmental Policy Act, Endangered Species Act and National Historic Preservation Act.

General Requirements:

  • Ability to establish and maintain effective working relationships with colleagues, administrative staff, federal employees and contract personnel, project leads and managers, and external partners and regulators.
  • Carry out assigned tasks with a professional demeanor reflected in excellent written and oral communication skills, listening skills, patience, analytical reasoning and problem solving abilities.
  • Meet timelines and deadlines and provide timely status updates as may be required.
  • Become familiar with and follow the safety practices of the Accident Prevention Manual.
  • Ensure proper identification of self as a contract worker in all communications, correspondence, etc.

Additional Requirements:

  • The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • Dependent on assigned project(s), the Contract Worker in this position may be required to execute a Disclosure Statement certifying that they have no financial or other interest in the outcome of the subject project. (Note: The term “financial interest or other interest in the outcome of the project” for purposes of this disclosure is defined in the March 23, 1981 guidance “Forty Most Asked Questions Concerning CEQ’s National Environmental Policy Act Regulations,” 46 FR 18026-180338 at Question 17a and b.) Disclosure Statements are required of contract personnel assigned to prepare Environment Impact Statements (EIS).
  • This position may be eligible for situational offsite work, subject to the completion of an Offsite Work Memorandum of Understanding
  • RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the issued RSA Token at all times. If the RSA Token is lost or compromised, immediately contact the COTR. All information associated with the work performed offsite must be maintained in the network environment. No client information shall be allowed to be transmitted, stored, and created, etc., on the contract worker’s personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the client service area unless approved by the Labor Management Office (our client). Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and our client before the change occurs.
  • Approximately 10% travel to field locations (Travel may be required 1 to 3 days per month). Note: travel to field locations may require Personal Protective Equipment (see below).
  • A valid U.S. driver license is required.
  • First Aid/AED/CPR certification is required within 30 days of assignment start. The worker/employer is responsible for maintaining current certification.
  • Personal Protective equipment (PPE) as noted:
  • White hard hat
  • Safety vest
  • ASTM F2413-11, Class 75 EH rated footwear with over the ankle lace up and rigid sole and heel;
  • Additional PPE required by State or Federal OSHA for the work to be performed
  • Arc Flash rated clothing: Not required

Client Provided Training: (Internal client provided training will be provided as needed and/or as available. See *NOTE below.)

  • Pisces
  • eGIS

* NOTE: Attendance at all training, workshops, conferences, etc. must be pre-approved by our client. For any such events, requests will be reviewed on a case-by-case basis and approval is subject to the most current guidance provided by our client or DOE and is subject to change. Our client reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and are submitted via an expense sheet.


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Position


Environmental Protection Specialist 1

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Position


Environmental Protection Specialist 2

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Position


Engineering Technician 2 - Metering Technician

Job #: 8382

Title: Engineering Technician 2

Specialty: Energy Efficiency Metering Technician

Location: Portland

Application Due Date: 2/22/2018

Additional Position Information:

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship or Green Card REQUIRED

Position Overview:

This full time contract position will provide support to the Energy Efficiency Engineering Services Group (PEJD) within the Power Services (P) business line. This position will primarily interact with engineers in the Engineering Services group but the Technician may also work directly with other staff in and outside of Energy Efficiency and with external customers (utilities, other federal agencies, etc). Work is focused on meters and loggers that are used to capture end use loads in support of documentation of energy savings projects. The position will provide support in; maintainging and operating client owned metering equipment deployed at end-use equipment, for data collection, data analysis, and safety equipment technical support at various external residential, commercial, industrial, and agricultural facilities located throughout our client’s service territory. The metering function is in support of the core Energy Efficiency (EE) technical functions including estimation of energy use and analysis of energy use patterns including; measurement and verification of energy savings, inspection of efficiency measures and project and tracking and reporting energy savings. The position duty station is Portland, OR.

Position Responsibilities included:

Note: all drafts, documents, materials and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager or other federal personnel with the authority to do so.

  • Serve as a technical expert in Energy Efficiency (EE) end-use metering equipment; track and recommend new metering technologies and equipment for manager review, consideration and approval.
  • Facilitate and maintain EE end-use metering equipment inventory including: performing occasional and/or periodic calibration, maintenance, warranty servicing, testing and repairs; upgrading equipment, as requested; and organizing equipment storage.
  • Under the guidance of the manager / team lead, arrange for the retirement/disposal of pre-identified equipment and/or property as per policies and procedures.
  • Compile and maintain EE group’s equipment inventory records and tracking of usage, maintenance, repair, etc.
  • Research, review and provide technical input and recommendations to manager / team lead on equipment to meet ongoing engineering metering needs.
  • Recommend metering inventory related purchases to P-Card holders;
  • Create and submit Material Requisitions for review and approval by authorized representative.

NOTE: The technician shall not make purchases or obligate federal monies. All purchases must be made by authorized representatives.

  • Maintain EE web-based inventory system; enter new equipment, maintain website and database, and assist users in equipment checkout.
  • Ship equipment to field offices and job sites as needed; perform and validate tracking and timely return.
  • Work with other internal departments to offer metering solutions, meter testing and resolve meter/software compatibility issues.
  • Serve on EE safety team to facilitate safety protocols and provide training and guidance to EE staff as well as track personal safety equipment usage as necessary, with the guidance of the Safety Office.
  • Maintain the EE group’s inventory of Personal Protective Equipment (PPE) consistent with established work standards, policies and procedures.
  • Collaborate and coordinate with our client's Safety Office to recommend and assist with implementation client approved initiatives designed to improve EE’s field work safety program.
  • Serve as Point of Contact and EE staff “expert” on applicable client and OSHA safety procedures and requirements for EE field work.
  • Coordinate and maintain EE’s safety checklists and safety manuals. Draft recommended edits, as necessary, for manager / Safety Office review and acceptance.
  • Coordinate with the Safety Office, and provided external vendors, to arrange for annual EE safety training throughout the service territory.
  • Serve as point of contact for safety procedures and requirements for EE field work.
  • With manager oversight and approval:
  • Support, and maintain specialized EE data acquisition systems (software and hardware) used to analyze energy data and end-use loads.Alert appropriate manager of any issues, concerns and/or to recommend changes to these systems.
  • Maintain and provide technical support for EE field laptop computers including software installation, updates and maintenance as necessary and approved by IT.
  • Operate, install, configure, and remove EE specialized metering equipment, in accordance with the EE Electrical Safety Policy approved by the EE VP on May 5, 2017, and any subsequent approved modifications.Note: The application of metering installations is limited to exposure to 480 VAC services and lower.
  • Review and comment on proposed metering installations with established measurement and verification plan(s); recommend plan adjustments as may be needed for review and consideration by manager / personnel.
  • Access and review metering data; organize and present results using spreadsheets, databases, and various specialized software tools for review by internal technical project managers (PEJD engineers), and other staff, and external stakeholders and external EE customers.
  • Assist in assembling specialized or complex combinations of metering equipment for measurement and verification (M&V) plans.

*Installation/removal of metering equipment must be completed by a licensed electrician. When guiding the installation of electrical power metering equipment into electrical panels at end-user facilities, the individual will typically remain outside of the area where Arc Flash Rated Personal Protective Equipment is required unless otherwise directed.

Position Requirements:

Education/Experience:

  • Associate’s Degree in the area of engineering, mathematics, computer science or a directly-related field is desired (Associate’s degree can be substituted for 2 years required experience - see below).
  • 4+ years experience with both Alternating Current (AC) and Direct Current (DC) electrical systems is required.
  • Required Experience:A minimum combination of work-related experience, on-the-job training, and/or vocational training is required. Experience should be consistent with the specific requirements of engineering, mathematics, computer science or a related field.
  • Minimum Related Experience: This is a Level 2 position: 5 - 9 years’ previous engineering technician experience is required (3 - 7 years with Associate’s degree, as specified above).
  • Experience must include electrical metering instrumentation, data collection tools, building measurement and data logging equipment, computer operating systems and electrical systems.
  • Proficiency with Microsoft Office Suite products, such as Word, Excel, Power Point and Outlook (Microsoft Office 2010 proficiency required).

Technical Requirements:

  • Knowledge of Meter Data Management systems and meter reading software.
  • A working knowledge of energy efficiency, HVAC, lighting, building control systems, pumps and motors.
  • Working Knowledge of instruments and meters, elementary electricity, elementary mathematics, building HVAC and electrical distribution systems, and building controls.
  • Math (fractions and decimals are necessary to calculate meter constants, register ratios, and pulse values).
  • A basic understanding of inductance, capacitance, power factor, and vector analysis.
  • Knowledge of AC and DC circuits with particular reference to Ohm’s Law and Kirchhoff’s Law.
  • A basic understanding of electronic components and circuits.
  • Personal computers and how the communicate with and program electronic meters.
  • A general knowledge of the current-carrying capacity of wire, the relationship between electricity and heat, and the causes and effects of voltage drops.
  • The principles of indicating instruments.
  • The principles of watthour meters, the effects of the various adjustments, and a good understanding of how to test and calibrate watthour meters.
  • Single and polyphase circuits and how to meter them.
  • Principles of power, current, and voltage transformers and how to interconnect them.
  • Electrical circuit protection including, fuses, breakers, trip/resets.
  • The correct methods of bonding, grounding, and shielding for safety as well as the protection of electronic equipment.
  • Basic knowledge of AMI and AMR systems, their components and associated communication technology.
  • Basic knowledge of the equipment used to test meters, the application of fuses or circuit breakers and basic telecommunication priciples and practices.
  • Must be able to perfrom work inpartnership with one or more similar metering technicians, working collectively

General Requirements:

  • Must be self-motivated, self-disciplined, detail oriented, able to prioritize work, and independently problem solve technical issues.
  • Must be able to deliver high-quality products and services in support of organization goals by making effective and efficient use of resources.
  • Strong customer service ethic is required, both for internal and external customers.
  • Carry out assigned tasks with a professional demeanor reflected in excellent written and oral communication skills, listening skills, patience, analytical reasoning and problem solving abilities
  • Ensure proper identification of self as a contract worker in all communications, correspondence, etc.

Additional Requirements:

  • The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • This position may be eligible for situational offsite work, subject to the completion of an Offsite Work Memorandum of Understanding.
  • RSA token will only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract Worker is responsible for the safe-keeping of the -issued RSA Token at all times.If the RSA Token is lost or compromised, immediately contact the COTR.All information associated with the work performed offsite must be maintained in the network environment.No client information will be allowed to be transmitted, stored, and created, etc., on the contract worker’s personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the service area unless approved by the Labor Management Office (our client).Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and our client before the change occurs.
  • Travel may be required, up to 20% which includes 5 contiguous business day in a week for local and overnight travel to field locations
  • Up to 10% Overtime may be required
  • Valid Driver’s License is required
  • First Aid/AED/CPR Certification required within 30 days of assignment start. The worker/employer is responsible for maintaining current certification.
  • Personal Protective Equipment (PPE) is required for all field travel, within 30 days of assignment start:
  • ASTM F2413-11, Class 75EH rated footwear with over the ankle lace up and rigid sole and heel
  • White Hard Hat
  • Eye protection
  • Hearing protection
  • Dust Mask
  • Hand protection (work gloves) as needed

The following PPE is required within 90 days of assignment start:

  • Electrical and Arc Flash protective clothing and PPE as required by OSHA and consistent with the Safety and health policy for electric work inside and around substation facilities (Occasional user – up to 8-10 days per month).
  • Other appropriate/required PPE, as required by State or Federal OSHA for the work to be performed.

Required Client-Provided Training:

  • Arc Flash PPE Training (8 hrs)
  • Sunflower (client’s Inventory system)
  • Asset Suite system, contract requisition and material request
  • Ladder climbing
  • Fall protection

*Note: Attendance at all conferences, workshops, training, etc. must be pre-approved by our client. For any such events, requests will be reviewed on a case by case basis; approval is subject to the most current guidance provided by our client or DOE and is subject to change. Our client reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet.


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Position


Business Systems Analyst 3 (N-IT)

Job #: 8361

Title: Business Systems Analyst 3

Location: Vancouver

Application Due Date: 2/14/2018

ADDITIONAL POSITION INFORMATIOIN

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship REQUIRED

Position Overview:

This full time contract Business Systems Analyst 3 position is located within our client’s Supply Chain Technology Planning group within Supply Chain Services Technology (NSTP) organization. Working closely with the lead Business Analyst, this position will perform systems and procedural analysis and support for integrated project tracking, project documentation, report writing and commercial business support systems. This position will interface and collaborate with personnel from other client organizations, and provide outreach and training to system users of all disciplines and with varied technical skill levels. This position is located in Vancouver, WA

SPECIAL REQUIREMENT: This position requires confidentiality, professionalism and requires passing a higher level background investigation, for which the selected candidate must qualify to hold or continue to hold the position.

Position Responsibilities include:

Note: all drafts, documents, materials and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager/ or other federal personnel with the authority to do so.

  • Perform process and critical systems analysis for Agency Enterprise apps. Systems include:
  • SharePoint and Outlook applications
  • Sunflower Personal Property Tracking (SF)
  • Shipping Application (Shipping)
  • BES/Asset Suite & PeopleSoft Financials (PS)- Enterprise System
  • Asset Suite
  • Draft, maintain and provide training and documentation program recommendations to the manager to support Agency Enterprise apps; provide technical training, both periodically and as requested, via Skype or in-person for our client’s user base.
  • Verify that Asset Suite and Shipping systems are properly integrated and passing data correctly; with oversight and approval from the manager, design and implement improvements to the systems.
  • Create complex ad-hoc queries and reports against Asset Suite for one-off and ‘rapid response required’ information requests for requests.
  • Test Asset Suite enhancements before they are released into production.
  • With oversight from the Lead Business Analyst, design, evaluate, and recommend changes for electronic forms and reports for the Asset Suite system. Examples include project tracking reports, management audit and workload reports.
  • Collaborate with, and provide technical input and assistance to contract officers, s and subject matter experts to analyze tradeoffs between usability and performance needs to maximize system and process efficiencies.
  • Develop and recommend system change requirements and specifications according to standard templates, using natural language.
  • Collaborate with and provide technical input and assistance to Asset Suite application end users and NSTP staff.
  • Perform systems analysis and monitoring to verify all data links and sources of records in Asset Suite remain intact and functioning by using self developed tools.
  • Facilitate internal business stakeholders through the processes of identifying and prioritizing true business need, identifying measurable objectives for a solution, and assist management in determining the appropriate business solutions.
  • Facilitate and organize team and project team meetings, including decision makers both from within NSTP and other internal organizations, to track project milestones.

Project Coordination Responsibilities:

  • Identify systems, processes and users that are impacted by potential business problem(s), and/or solution(s) for project planning, implementation, change management and technical purposes.
  • Proactively communicate and collaborate with internal clients to analyze information needs, functional requirements and deliver appropriate artifacts as needed (e.g., functional requirements, use cases, user stories, external queue posting for compliance, graphical user interface (GUI), screen and interface designs, etc.).
  • Conduct on-site analysis, observation and research, interview internal customers / end-users, internal stakeholders and other applicable internal parties to gather and understand customer / end-user requirements and/or business process, procedure or workflow development.
  • Evaluate information gathered from multiple sources, work with management to facilitate the resolution of conflicting priorities and assist management with building consensus among internal stakeholders.
  • Deconstruct high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs; incorporate findings and insights into project and change management plans, decision-making information and recommendations and other project considerations as appropriate.
  • Document findings of analysis and prepare recommendations to assist management with implementation of new systems, procedures, or organizational changes.
  • Assist Lead Business Analyst in designing and implementing new, and modify existing, tools, practices and procedures to improve quality and timeliness in the execution of projects.
  • Monitor customer projects through their entire project lifecycle to verify accurate reporting capability of project statuses and detail in client systems.
  • Evaluate and assess business process change impacts and recommend appropriate change management and risk mitigation strategies.

Position Requirements:

Education/Experience

  • Associate’s Degree in Information Technology, Business Systems or closely related technical discipline is preferred. (Associates degree in applicable discipline can be substituted for 2 years required experience - see below)
  • Bachelor’s Degree in Information Technology, Business Systems or a closely related technical discipline is highly desired (Bachelor’s degree in applicable discipline can substitute for 4 years related experience – see below).
  • Required Experience: A minimum combination of work-related experience, on-the-job training, and/or vocational training is desired. Experience should be consistent with the specific requirements of Information Technology, Business Systems, or other related IT specialty.
  • This is a Level 3 position: 14 years previous Information Technology, Business Systems or other closely related technical experience (or a combination thereof) is required without a degree (8+ years required with an applicable Bachelors Degree; 10+ years required with an applicable Associates Degree).
  • Ability to create complex SQL’s and adhoc queries into a relational database is required.
  • Extensive database knowledge of the Asset Suite enterprise application is required, sufficient to create complex queries without input from Subject Matter Experts (SME’s).
  • Intermediate skills/experience with SharePoint, sufficient to support, manage, edit, and maintain sites, document repositories, workspaces, libraries, lists, views, etc. is required
  • Proficiency with Microsoft Office Suite products, including MS Word, PowerPoint, Excel, Outlook and Project (MS Office 2010 proficiency required).

Technical Requirements:

  • Must have experience in process improvement initiatives.
  • Must have extensive database knowledge of the Asset Suite enterprise application.
  • Must have ability to create complex SQL’s and adhoc queries from the production database and the enterprise data store.
  • Must have strong technical writing skills and the ability to present information in various forms such as textual, graphical and statistical
  • Must have experience/ability to model processes, determine requirements, analyze alternatives, and verify solutions to meet business needs.
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Experience in organizational change management methods and tools are desired.
  • Familiarity with Agile development and Project Management methodologies.
  • Ability to effectively communicate with diverse groups, executives, managers, highly technical people and lead requirements definition and requirements workshops.

General Requirements:

  • Position requires one to be self-directed, punctual and have a good attendance record.
  • Must be self-motivated, self-disciplined, with a proven ability to work effectively under pressure or with frequent interruptions and priority changes while maintaining professional composure and exercising tact and diplomacy.
  • Ability to successfully engage in multiple initiatives simultaneously.
  • Possess organizational capabilities and ability to carry out duties with little direction.
  • Carry out assigned tasks with a professional demeanor reflected in excellent written and oral communication skills, listening skills, patience, analytical reasoning and problem solving abilities.
  • Meet timelines, milestones, and deliverables and provide timely (weekly) status updates.
  • Follow established processes and procedures including Change Management, Work Tracking, and Time Management.
  • Obtain appropriate manager / personnel approval for all recommendations and drafted materials.
  • Ensure proper identification of self as a contract worker in all communications, correspondence, etc.

Additional Requirements:

  • Must be able to pass a Personnel background check pursuant for Public Trust (SF-85P), for which the selected candidate must qualify to hold or continue to hold the position.
  • This position may be eligible for situational offsite work, subject to the completion of an Offsite Work Memorandum of Understanding.
  • RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the issued RSA token at all times. If the RSA token is lost or compromised, immediately contact the COTR. All information associated with work performed offsite must be maintained in the network environment.No client information will be allowed to be transmitted, stored and created, etc., on the contract worker's personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the client service area unless approved by the Labor Management Office (our client). Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and our client before the change occurs.
  • Local travel may be required for meetings/training, up to 5%.
  • A valid Driver License is required.
  • The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.

Client Provided Training: (Internal client provided training will be provided as needed and/or as available. See *NOTE below.)

  • SharePoint
  • MS Project
  • Sunflower Personal Property Tracking (SF)
  • Shipping Application (Shipping)
  • BES/Asset Suite & PeopleSoft Financials (PS)- Enterprise System
  • Asset Suite

* NOTE: Attendance at all training, workshops, conferences, etc. must be pre-approved by our client. For any such events, requests will be reviewed on a case-by-case basis and approval is subject to the most current guidance provided by our client or DOE and is subject to change. Our client reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and are submitted via an expense sheet.


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Position


Buyer – Procurement Specialist

Job #: 2140-1

Title: Buyer – Procurement specialist

Location: Portland, OR

Duration: 1 Year Contract

Overview:

Immediate 1 year contract opening for a junior to mid-level Buyer to specialize in the procurement of chassis and mechatronics vehicle components. As a member of our client’s procurement team you will gain valuable experience and knowledge cross functionally. Our client’s vision is the establishment of a global, sustainable and value added procurement organization with highly trained employees.

Duties:

  • Maintain supplier pricing files, purchasing contracts, and internal communication systems to ensure pricing is correctly documented.
  • Manage daily administrative requirements for successful team metrics, including contract requisitions, competitive part quotations, price discrepancies and related tasks
  • Support negotiations and renew supplier contracts to purchase critical materials, parts, components and tooling.
  • Issue request for quotations to suppliers and prepare quote comparisons as necessary to validate appropriateness.
  • Support multi-functional product teams to develop and evaluate long-term proposals
  • Complies with all company policies and standards.

Skills and Education:

  • Bachelor's Degree, or an Associate's Degree with 1 year of related experience, or 4 years of related experience required
  • Proficiency with Microsoft Office applications and excellent analytical and communication skills required
  • Experience with Globus, Paragon, and P-View preferred
  • Familiar with business and economic issues, cost structures and contracts preferred
  • Relevant materials and their features and production techniques preferred


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Position


Manager, IT Governance & Compliance

Job #: 16824

Title: Manager, IT Governance & Compliance

Location: Portland

Duration: Direct Permanent Hire

Overview:

This is a hands-on role that will be responsible for enhancing and developing our IT compliance program, including compliance control objective authoring, testing, and reporting, as well as achieving appropriate compliance certifications.

Duties:

  • Provides managerial guidance to user department staff on the development of local, system-specific, and application-specific information security policies, guidelines, standards, procedures, and responsibility designations
  • Responsible for managing the work environment, identifying workforce needs and ensuring alignment with corporate manager expectations, values and vision as it related to IT Compliance, Audit, and Risk
  • Coordinate activities supporting enterprise-wide IT technology audits and assessments. This includes periodic control testing efforts, as well as working with internal and external auditors.
  • Act as a primary Subject Matter Expert for IT Compliance.
  • Act as liaison between representatives from internal audit, external audit firms, Finance and IT to coordinate scoping, testing approaches, results and deficiencies.
  • Work with process and control owners to create Risk & Control Matrix for processes identified through risk assessment
  • Identify various compliance, information security and business continuity risks to the organization and makes recommendations for corrective actions/mitigation of risks.
  • Think strategically about IT control environment enhancements and be able to plan and implement change.
  • Prepare periodic reports, track program progress and report findings to GRC and IT management.

Skills and Education:

  • Bachelor’s degree from a four-year college preferred and/or a professional certification requiring formal education beyond a two-year college, or equivalent experience.
  • Sarbanes-Oxley / IT audit experience, as well as IT Security compliance standards such as ISO 27001/2 and/or SOC2.
  • Strong understanding of IT General Controls, as well as network, OS, application and database controls.
  • Strong organizational and planning skills.
  • Strong interpersonal & influencing skills and an ability to work in a team environment.
  • Good communication skills (written & verbal) with all levels of the organization, as well as external stakeholders.
  • Ability to work with minimal supervision and deliver to tight deadlines.
  • Knowledge of Governance, Risk and Compliance Frameworks (COSO, COBIT, ISO27001, NIST, etc.).
  • Experience with GRC solutions, including building out controls and performing test work within the tool.
  • Experience participating in large business/system integration efforts
  • 5-6 or more years’ experience in a IT Audit or Compliance role or related experience.
  • 2 or more years’ experience with GRC software solutions, especially Archer and Aveksa
  • Participation in full life cycle implementations (from scoping/planning, requirements gathering, design, development, testing, go-live and support)


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Position


Land Survey Technician 3 - Field Surveyor

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> ������������8��L��a*(BBB a a a a a a a$�c�jfb/a�/a��BB�Da� � � ^�B�B a�  a� � j�V`7\B������u�p>�����{R'Y2�`Za0�aYY��f���fd7\7\��f��\� /a/a� �a���������������������������������������������������������������������f> > |: Land Survey Technician 3
Specialty: Field Surveyor
Job#: 7296
Location: Vancouver, WA

Position Overview:
This full-time contract position will provide support to the Supervisory Land Surveyor within the Surveying and Mapping Department (TERM). The Surveying and Mapping Department is responsible for providing land survey and mapping support in the maintenance, operation, and development of facilities. This is a senior technician position and requires the ability to function independently and at a high level with minimal guidance. The official duty station of this position is Vancouver, WA; however the position will involve extended overnight travel, up to 75%, to field locations throughout the service area of Oregon, Washington, Idaho, western Montana, northern Nevada, northern California and western Wyoming.

The work performed by this position often involves moderate risks or discomforts that require special safety precautions, e.g., working in varied weather conditions; hot and cold climates; in rain and snow; climbing and walking on slippery surfaces, uneven ground and on steep slopes covered with brush in mountainous, desert, coastal environments, or urban settings. Some project areas assigned may contain poison oak, wasps, and other pests. In addition, assignments may include work in proximity to heavy equipment, highway traffic, or energized high voltage facilities.

Position Responsibilities include but not limited to:
Perform, manage, and direct route, engineering design, geodetic, and construction surveys primarily in support of the organization�s Transmission Line Engineering, Facility Engineering, and Realty Sections.
Collect and manage Global Navigation Satellite System (GNSS) and terrestrial survey data for transmission line and facility projects, review and edit field survey data, and perform data processing and the completion of survey reports. Data will be collected electronically and on handwritten survey note sheets.
Perform right-of-way and boundary retracement surveys under the guidance of a Professional Land Surveyor, these include encroachment and right-of-way marking surveys.
Inspect and verify survey deliverables, including:
Field note sheets
Electronic data collection files
GNSS and Terrestrial network adjustment and resolution reports
Computation sheets
Survey Basemaps
Topographic survey maps
Survey reports
Create and review scopes, schedules, statements of work, and estimates for survey work performed by survey contractors as requested by COTR.
Provide field inspection monitoring on contract surveys, as requested by COTR.
Coordinate the work of contract survey crew personnel.
Perform intermediate level computations and analysis using technical software (i.e., Trimble Business Center, Starnet, Bentley MicroStation & Inroads, NGS OPUS, ESRI ArcGIS, Microsoft Office)
May be asked to provide drafting support, as needed
Complete associated documentation and archiving of survey data as needed.
Coordinate field survey activities with other functional organizational units.

Position Requirements
Education/Experience:
Bachelor�s Degree in Land Surveying strongly preferred. A Bachelors degree can substitute for a portion of the experience requirements (see below)
10+ years of land surveying technician experience is required (6+ years with a Bachelors Degree in Land Surveying - OR - having passed LSIT/Land Surveying Fundamentals exam)
Land Surveyor in Training (LSIT) certificate is required
Experience with various software programs to process, adjust, and produce survey deliverables (Trimble Business Center, Starnet, Bentley MicroStation & Inroads, NGS tools, ESRI ArcGIS) is required
5+ years combined field experience in the following areas is strongly desirable:
Surveying L-lines
Staking utility structures for construction
Setting control for utility structures being constructed
Staking guy anchors
Marking right-of-way lines
Surveying and staking access roads and ground impairments
Surveying substation baselines
Conducting utility tower site studies
Performing crossing surveys
Determining LIDAR elevations of structure attachment points
Reading and interpreting plan and profile maps, structure lists and site utility tower data sheets
Experience with Microsoft Office Suite software including MS Word, Excel, Outlook is required (MS Office 2010 proficiency is required)

General Requirements:
Proficient in the operation and maintenance of Trimble total stations, Trimble GNSS equipment, and electronic levels and other various measuring instruments.
Possess a sound understanding of the fundamentals of Land Surveying.
Possess knowledge and experience with state plane coordinates, horizontal & vertical datums, network adjustments (least squares), and geodetic & GNSS surveying.
Proficient with the use and operation of Trimble electronic data collection systems and processes; must be able to download and process data files, perform intermediate survey computations using various software packages (i.e., Trimble Business Center, OPUS, Starnet, Bentley MicroStation & Inroads, NGS tools, ESRI ArcGIS, Microsoft Office)
Ability to understand scopes of work, schedules, and technical specifications for complex surveying projects.
Ability to work as part of a team consisting of professional and technical staff.
Ability to multitask and work independently with a minimal amount of guidance.
Ability to interpret potential hazards and react appropriately in emergency situations.

Additional Requirements:
Must obtain and/or maintain a current Non-Electrical Worker Permit (see below)
Must complete Chainsaw Safety training
Up to 75% overnight travel to Field locations is expected
Up to 15% overtime may be required
The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
This position may be eligible for regularly scheduled offsite work, subject to the completion of a Supplemental Labor Offsite Work Memorandum of Understanding.
RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the issued RSA Token at all times.� If the RSA Token is lost or compromised, immediately contact the COTR.� All information associated with the work performed offsite must be maintained in the network environment.� No information shall be allowed to be transmitted, stored, and created, etc., on the contract worker�s personal devices. Contract personnel must follow all and government-wide security, asset management, and cyber security policies and procedures.
Must possess a valid state driver�s license
First Aid/AED/CPR Certification required within 30 days of assignment start. The worker/employer is responsible for maintaining current certification.
Personal Protection equipment (PPE) as noted below is required for all field travel:
White hard hat
Safety vest
Eye protection;
Hearing protection;
Hand protection (work gloves);
ASTM F2413-11, Class 75 EH rated footwear with over the ankle lace up and rigid sole and heel required for all field travel.
Additional PPE required by State or Federal OSHA for the work to be performed

Special Requirements for physical exertion may include:
Climbing and walking on slippery surfaces, uneven ground and steep slopes covered with thick brush in mountainous, desert, coastal environments, and urban terrain.
Uninterrupted periods of standing, walking, kneeling, crouching, or crawling.
Uninterrupted sitting while driving to and from worksites and performing office duties.
Operating 4-wheel drive vehicles and ATVs in rough terrain and inclement weather, including the use of winches, jacks, and other equipment.
Lifting, carrying, and operating survey equipment weighting up to 50 pounds on uneven, slippery surfaces and rough terrain.
Lifting and maneuvering 50-pound bags of concrete for setting survey monuments.
Working with brush hooks, machetes, axes, digging bars, shovels, hammers, and other tools necessary to clear brush, dig holes, set monuments, and other manual tasks.
May be required to operate chainsaw on an occasional basis.

Provided Tools, Equipment, Training and Certifications:
Chainsaw Usage training
First Aid/CPR/AED refresher


Non-Electrical Worker Permit (Rules of Conduct Handbook-April 2015)

Non-Electrical Worker Permit
This Permit allows unescorted access into, out of and movement within energized facilities to perform predefined work not affecting the electrical operation of the power system by persons who have received appropriate instructions and training, and have demonstrated a level of understanding necessary to safely move about within energized facilities.
Examples: Facility maintenance workers, painters, carpenters, plumbers, truck drivers, riggers, HMEM, security specialists, environmental specialists, and janitors.

Minimum requirements
Need to perform non-electrical duties in or around energized facilities
Knowledge and understanding of the Rules of Conduct Handbook.
Current NERC-CIP training
For Employees and Supplemental Labor contractors, knowledge and understanding of APM safety rules defined in section 10.1 and 10.2.
For Project Contractors, knowledge and understanding of the contract Safety and Health Requirements.

Minimum rules governing Non-Electrical Worker Permit holder conduct while in energized facilities:
Allows unescorted access and movement for performance of predefined work that does not affect the electrical operation of the power system. Non-Electrical Worker Permit holders shall not open any cabinet doors or access panels on electrical equipment, or manipulate any equipment in any manner unless escorted by a qualified individual.
Work involving the possibility of inadvertent contact with high voltage parts or the violation of MAD must be performed under the direct, on-site supervision of an individual holding an Electrical Worker Permit acting as a Safety Watcher.
Shall adhere to all safety requirements and substation security policies as provided by the Rules of Conduct Handbook.
May escort an unpermitted person for access or non-electrical work.

To obtain or renew this Permit:
For employees and Supplemental Labor contractors:
The applicant must possess an active badge/proximity card.
The applicant must demonstrate an understanding of the Rules of Conduct Handbook and applicable Accident Prevention Manual rules defined in sections 10.1 and 10.2 by passing a Non-Electrical Worker Permit Exam. The applicant must schedule the Non-Electrical Worker Permit Exam with a district Chief Substation Operator or designee who will administer the exam.
Applicants for their first Permit who have passed the exam must also schedule and complete a Substation Tour with a District Chief Operator or designee who will conduct the tour. See Section 9.3.
After successfully passing the Non-Electrical Worker Permit exam, applicants for new Permits, as defined in section 4.2, must complete an Application for Energized Facilities Permit form 6500.11e. The form must be signed by the TOZ approved responsible work group manager/supervisor and sent to the Substation Operations Group for verification and processing.
For Project Contractor:
The applicant must possess an active badge/proximity card to obtain or renew this Permit. badge/proximity card and permit processes can be completed as parallel processes. Permits will not be activated until completion of badging process.
Must complete training as directed by the Contracting Officer.
Must possess a valid First Aid Card.
Must demonstrate an understanding of the contract Safety and Health Requirements and the Rules of Conduct Handbook by passing a Non-Electrical Worker Permit Exam.
Applicants for their first Permit who have passed the exam must also schedule and complete a Substation Tour conducted by a Chief Substation Operator or their designee. Contact the organization�s COTR to schedule the tour. See section 9.3.
After successfully passing the Non-Electrical Worker Permit exam, applicants for new Permits, as defined in section 4.2, must complete an Application for Energized Facilities Permit form 6500.11e and submit it to the Contracting Officer. Applicants must also send the signed Substation Tour Instruction sheet with the application. The Contracting Officer will submit all forms to the Substation Operations Group.

The Substation Operations Group, TOZ, will review and verify the submitted information. If approved, the Non-Electrical Worker Permit will be issued by adding the applicants name to the Permit Directory.

Electronic access to energized facilities will automatically be granted after successful completion of the Permit process. Those needing access to energized facilities not having electronic access must request an Energized Facilities Key by submitting a completed form 6500.04e to the Substation Operations Group. The Substation Operations Group will issue a numbered Energized Facilities Key to the requestor.

When the Permit holder no longer has a need for access or no longer meets the minimum qualifications for this Permit, the person must return the Energized Facilities Key within 7 days to the Substation Operations Group, TOZ or a District Chief Substation Operator. Failure to return the key is a violation of the organization�s Energized Facilities Key Policy. See section 7, Key Holder Responsibilities.

Chainsaw Usage Requirements
Training and Certification
Workers required to use chainsaws shall have chainsaw training and shall successfully demonstrate the safe use of a chainsaw for the level in which the job requires. Training certification must be on file in the Supplemental Labor Management Office (SLMO)
Training shall be valid for a period of 3 years.
Training shall include both classroom and hands on elements and be of sufficient material to equip the user with the knowledge and basic skills to operate a chainsaw for their required use in a safe and professional manner. The hands on portion shall be equivalent for the level of training required. This position requires Class 2 training
Class 2 � Occasional User in a Non-Controlled Environment
Workers at this level shall be trained to operate a chainsaw in situations that will require the operator to use his/her judgment for the best method of cutting. This level of training will allow for uneven surfaces and some cutting above the chest level. The training will equip the worker with the skills and knowledge in bucking procedures to remove downed trees in a safe manner. Chainsaw usage is restricted to removal of a downed tree across a road or path or falling of a tree no more than six (6) inches in diameter
PPE Requirements
Chainsaw operators shall wear all appropriate PPE while operating the saw. Minimum PPE requirements are as follows:
Hardhat
Eye protection
Hearing protection
Gloves
Chainsaw chaps (chaps shall overlap the boots by at least 2 inches)
ASTM F2413-11, Class 75EH rated footwear with over the ankle lace up and rigid sole and heel
Long sleeve shirt and full length pants.









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Position


Program Support Specialist 1

Job #: 8360

Title: Program Support Specialist 1

Specialty: Customer Relations and Administrative Support

Location: Vancouver

Application Due Date: 2/14/2018

Additional Position Information

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship REQUIRED

Position Overview:

This full-time contract position will work within the Customer Service Reliability Program (TPCR) organization. The TPCR group manages the external and customer interface aspects of North America Reliability Corporation (NERC) Reliability and is the implementing organization for this aspect of compliance. TPCR also provides Western Electricity Coordinating Council (WECC)/NERC) reliability and compliance customer support, communicating directly with external client customers, client Account Executives and client Customer Service Engineers. This position will perform a key support role to the TPCR program by providing logistical and data support and well as provide limited administrative support to the TPCR organization. This position is located in Vancouver Washington.

Position Responsibilities include:

Note: all drafts, documents, materials and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager/ or other federal personnel with the authority to do so.

Program Support Responsibilities (Approximately 70% of time):

  • Serve as the Point of Contact (POC) for external Reliability Compliance Customer Requests:
  • Prepare and make recommendations on the implementation of metrics addressing initial Customer Service Reliability Program (CSRP) response times and frequent customer inquiries.
  • Monitor the team email inbox and respond appropriately to both internal and external customer service requests; elevate any complex issues to appropriate federal personnel.
  • Maintain the Customer Service Reliability Program Customer Compliance Request Tracker including daily use and maintenance. Responsibilities include:
  • Track all customer questions, requests and tasks including e-mail chains, attachments and responsible parties.
  • Provide analysis, research and facilitate solutions and responses to approximately 50% of customers’ requests; escalate remaining requests to the Customer Service Reliability Program Supervisor for resolution.
  • Draft reliability-related letters of attestation and other reliability compliance customer documentation.
  • Provide coordination of customer Workshops for the Customer Service Reliability program.
  • Coordinate all aspects of meetings
  • Draft communications for internal and external audiences
  • Attend Subject Matter Expert (SME) meetings; communicate Customer Service Reliability Program updates and initiatives.
  • Maintain the Transmission Reliability Program Crawler (WECC/NERC standards/requirements and customer data management tool):
  • Perform recurring data audits.
  • Assist in requirements gathering and testing for future tool implementation phases.
  • Track customer agreements with reliability/compliance implications.
  • Serve as the POC for annual Transmission Reliability Program projects, including:
  • Customer Compliance Documentation Project:
  • WECC/NERC Reliability Standards Attestations, including metered boundaries
  • Critical Asset Notification
  • SPS-RAS Notification
  • Maintenance & Obligation (M&O) contract annual facilitation/review and attestations
  • Provide coordination for projects and project teams:
  • Use Excel, Visio, MS Project and/or SharePoint, coordinate, analyze, research, communicate, record, problem solve, create metrics, create reports, draft/maintain processes, create schedules, and track continuity of projects to completion.
  • Work with other project teams to gather requirements and assist management with the implementation of new computer applications/systems for use by the Customer Service Reliability Program.
  • Draft PowerPoint presentations and articles for quarterly Reliability Matters update.
  • Provide support to SME’s on Reliability-related Presentations:
  • Convert presentations and documents to multiple formats including PDF’s.
  • Utilize/imbed various forms of media into presentation.
  • Collaborate on the development, coordination, documentation, and communication of the Customer Service Reliability Program Annual Work Forecasting Plan with Customer Service Reliability Program team
  • Identify all recurring responsibilities/tasks performed.
  • Utilize work plan to complete assigned project tasks, such as:
  • Prepare and send out customer notifications
  • Prepare Customer Service Reliability Program data requests
  • Request Compliance documentation

Administrative Support Responsibilities (Approximately 30% of time):

  • Provide formal correspondence quality assurance in accordance to the official Correspondence guidelines.
  • Provide a wide variety of confidential administrative/clerical tasks for the managers and staff for the assigned organization, managers and support staff.
  • Proof, review, and when applicable, draft, correspondence and documents prepared for manager signature and validate conformance of the established administrative policies and regulations, confirm proper coordination and timely compliance with assigned action.
  • Maintain a tracking system of action items to verify timely compliance with scheduled responses or actions.Coordinate and monitor work unit responses to time-critical documents; alert manager / personnel of any concerns or response delays.
  • Respond to questions and complete business according to established policy and/or forward matters requiring action to appropriate staff, following up to verify a timely response.
  • Process and screen incoming and outgoing correspondence to include proof reading, to consist of the following:
  • Review incoming correspondence and forward matters requiring action to appropriate staff.Verify proper coordination and timely completion of assignments.
  • Sort and distribute incoming mail to appropriate recipient(s); as requested, review incoming correspondence.
  • Process outgoing mail and prepare materials for mailing, including providing self-addressed stamped envelopes, when appropriate.
  • Serve as back-up to Tier III and Tier IV level Administrative Assistants as needed.
  • Proactively coordinate managers’ daily Outlook calendars and schedules with full responsibility for scheduling and prioritizing Tier III and IV managers’ appointments, meetings, conferences and calendar:
  • Coordinate appointments, including commitments of time.Advise manager of appointments and other commitments that might have a bearing on future decisions.Demonstrate sound judgment and a solid understanding of issues when advising the manager of upcoming events.
  • Organize, plan, prioritize, coordinate, schedule and verify appointments, meetings (in-person, phone conferences, web-based), conferences, and training for managers and other staff (securing rooms, phone bridges, projection, and other meeting supplies).This may include drafting agenda and other meeting materials and developing background information for review, consideration and finalization by appropriate manager / personnel.
  • Accept meeting invitations, assist with outside visitor requests and schedule interviews.
  • Schedule and arrange meetings, conferences and training, including associated logistics and any necessary equipment (securing rooms, phone bridges, projection equipment, etc.).
  • Assist, compile, organize and verify appropriate files, notes and other materials are in order and ready for use at meetings, appointments, etc.
  • Draft agendas, coordinate speaking points, make arrangements for guest(s) / guest speakers and research and draft background information / materials as requested.
  • Arrange for representation by others if manager’s time and priorities make necessary.
  • As requested, attend and take meeting minutes / notes, transcribe / draft and distribute as appropriate.
  • Inform manager and staff of appointments and other commitments that might have a bearing on future decisions.
  • Assist, compile, organize and verify appropriate files, notes and other materials are in order and ready for use at meetings, appointments, etc.
  • Arrange travel (domestic, invitational and foreign), such as airline arrangements, hotel accommodations, and rental car and shuttle reservations, for Manager, Lead and staff as needed, which may include:
  • Assist in preparing and submitting passport documentation as necessary.
  • Assist management and staff in setting up profiles in the client travel system (currently Concur).
  • Prepare / draft necessary foreign and domestic forms associated with travel.
  • Prepare and process travel authorizations and vouchers for group managers and staff using Concur.
  • Validate that travel is complete and process travel documentation in a timely manner and in accordance with federal and client travel procedures and policies.
  • Track, monitor and notify manager and subject personnel of needed approvals, signatures or other actions to enable timely reimbursement processing and reporting.

Position Requirements:

Education/Experience:

  • Associates degree in business administration, management, accounting, computer science or a related field is highly desirable. Associates degree in applicable discipline may substitute for 2 years related experience (see below)
  • Bachelor’s degree in business administration, management, computer science, engineering or a related field is preferred. Bachelor’s degree in applicable discipline may substitute for 4 years related experience (see below)
  • Related Experience – A minimum combination of work-related experience, on-the-job training, and/or vocational training is desired. Experience should be consistent with the specific requirements of program/project coordination/control and progressively more technical in nature. Associates or Bachelor’s degrees in applicable discipline may be substituted for a portion of the experience requirements.
  • Minimum Related Experience: Level 1: 6+ years previous work-related skill, knowledge or experience is required (2+ years with an applicable Bachelor’s Degree; 4+ years with an applicable Associate’s Degree).
  • 4+ years of relevant work experience in administrative support functions with Microsoft Office Suite programs such as Word, PowerPoint and Outlook is required. (MS Office 2010 proficiency required)
  • Intermediate proficiency with MS Excel, MS Visio, MS Project and MS SharePoint is required

Technical Requirements:

  • Must be capable of applying a diversified knowledge of data management principles and practices in assigned technical areas.Requires a working knowledge of automated data systems, ability to apply technical skills to situations is required.
  • Possess broad knowledge of program/project policies and procedures involving all phases of project execution from project inception to completion

General Requirements:

  • Excellent communication/interpersonal skills are required.Must demonstrate the ability to work independently with minimal verbal or written instructions.
  • Must be flexible, able to pay excellent attention to detail, work under pressure during periods of peak work volume with flexibility and skills in critical thinking, problem solving, and prioritizing
  • Must be self-motivated, self-disciplined and dependable with excellent teamwork skills.
  • High degree of confidentiality and discretion regarding company proprietary information is mandatory.
  • Must demonstrate accuracy to meet deadlines and willingness to actively learn new skills and apply them to current and future workload as appropriate
  • Ensure proper identification as a contract worker in all communications, correspondence, etc.

Additional Requirements:

  • Up top 5% local travel to/from meetings is anticipated
  • Must possess a valid US Drivers License
  • Up to 5% Overtime may be required
  • The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • This position may be eligible for situational offsite work, subject to the completion of an Offsite Work Memorandum of Understanding.
  • RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the issued RSA Token at all times. If the RSA Token is lost or compromised, immediately contact the COTR. All information associated with the work performed offsite must be maintained in the network environment. No client information shall be allowed to be transmitted, stored, and created, etc., on the contract worker’s personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the client service area unless approved by the Labor Management Office (our client).Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and our client before the change occurs.

Client Provided Training:

  • Concur
  • SharePoint
  • WECC Systems
  • NERC Systems
  • Client Correspondence

*Note: Attendance at all conferences, workshops, training, etc. must be pre-approved by our client. For any such events, requests will be reviewed on a case by case basis; approval is subject to the most current guidance provided by our client or DOE and is subject to change. Our client reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet.


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Position


Systems Apps Analyst

Job #: 527929

Title: Systems Apps Analyst (Cerner)

Location: Hillsboro

Duration: 10 Month Renewable Contract

Overview:

Immediate contract opening for a Mid – Sr. level Systems/Applications Analyst to meet with customers and evaluate computer information requirements, design and develop or assist on the selection and implementation of applications. Will provide support for the operation and maintenance of existing computer applications and/or clinical/operational workflows relating to the use and optimization of the electronic medical record. Must have Cerner EHR experience or experience with similar EHR tools.

Duties:

  • Analyzes existing applications and systems or clinical/operational workflows and processes associated with the electronic health record for simplification or enhancement
  • Conducts customer meetings to obtain system or workflow definition and design approvals or develops system or workflow interfaces/conversions
  • Designs, develops and documents new applications and systems or clinical/operational workflows and processes
  • Designs, develops and documents modifications to existing applications and systems or clinical/operational workflows and processes
  • Assists in the development and design of system or workflow interfaces
  • Develops test plans and conducts testing
  • Develops and completes an implementation plan
  • Provides support, follow-up and maintenance to existing applications and systems or clinical/operational workflows
  • Installs and tests vendor upgrades and new releases
  • Provides training/mentor assistance to lower level analysts
  • May provide consultation to others
  • Participates in determining requirements for new computer applications and systems and evaluating vendor responses
  • May coordinate the escalation and resolution of software processing problems with vendor support specialists
  • May assign tasks to programmers or programmer/analysts and act as a departmental mentor.
  • Assumes project management responsibilities for small projects or sub-projects within a larger project as assigned
  • Works with vendors, other technical staff and customers to design, develop, test and implement interfaces between systems.

Skills and Education Requirements:

  • Experience leading requirements gathering sessions and documenting associated business requirements for large-scale IT projects., Required
  • Cerner registration and scheduling, Required,
  • Person Management
  • New user build
  • Experience working in relational databases, Required, 3, Years
  • Ability to read, write and maintain basic SQL code, Required
  • Knowledge of data warehousing architecture, Required,
  • Master’s degree in computer science, a related field, or a clinical field and two years’ work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
  • Bachelor’s degree in computer science, a related field, or a clinical field and four years’ work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
  • Associate’s degree in computer science, a related field, or a clinical field and five years’ work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
  • Six years’ work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
  • Equivalent combination of education and experience where one year of experience will be substituted for an Associate’s degree and two years of experience will be substituted for a Bachelor’s degree.


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Position


IBM Datastage and PL/SQL Engineer

Job #: 527919

Title: IBM Datastage and PL/SQL Engineer

Location: Portland

18 Months Contract to Hire

Overview:

The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology-based services and solutions enabling our client to effectively manage information to accomplish its missions.

As an essential part of supporting Epic Clarity and the client’s Healthcare Data Warehouse, this position is responsible for advanced ETL Development and support utilizing IBM DataStage, Microsoft SSIS and Oracle PL/SQL as required. (Primary use will be IBM Datastage and Oracle PL/SQL) These processes are used in support of healthcare financial, clinical and shared services customers. ETL design and development that delivers information effectively to and from our data warehouse structures while following the SDLC process are hallmarks of this position. The ideal candidate will possess expert-level ETL experience. Candidates who possess healthcare data knowledge, especially data derived from Epic Systems medical record, is strongly preferred. Finally, the candidate shall be able to effectively read as well as author SQL at an advanced level.

Skills and Education:

  • Master’s degree in business or computer science or related field and four years’ work related experience in the information technology field, OR
  • Bachelor’s degree in business or computer science or related field and six years’ work related experience in the information technology field; OR
  • Associate’s degree in business or computer science or related field and seven years’ work related experience in the information technology field, OR

  • Eight years’ work related experience in the information technology field; Required
  • Minimum four years of paid work experience as an Application Engineer or Developer using IBM Data Stage and Oracle PL/SQL, Required

  • Minimum two years of experience with PL/ SQL coding and tuning. Required
  • Minimum three years working in relational databases., Required

  • Experience creating technical documentation of ETL and data models, Required
  • Experience with utilizing star schema data stores as the basis for ETL targets., Required,


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Position


Developer (WebSphere DataStage) - Consultant

Job #: 1596

Title: Developer (WebSphere DataStage) - Consultant

Location: Tualatin

Duration: 6 Month Renewable Contract

NOTE: This position is Open to independent contract Professionals

Local candidates strongly preferred

Overview:

Immediate opening for Contract DataStage Developer to join our client’s largest scaled Project in their history. You’ll be working on the data conversion team to help them prepare and convert data in an existing system to a new CIS being implemented. The ideal candidate will have experience using/supporting Oracle Customer Care and Billing Application suite.

Required Skills:

  • Two or more years of experience using IBM WebSphere DataStage to build extract, transform and load jobs. Will consider one year experience if candidate also can prove a very strong ability to quickly learn this.
  • Two or more years of experience using SQL and PLSQL scripts to validate data in Banner and CC&B (CIS) application.
  • One or more years’ experience working with automated job scheduling tools like Atomic/ApWorx/UC4/Other.
  • One or more years’ of experience working with Subversion or similar source code management tools.
  • Knowledge and experience with UNIX/LINUX is required in order to understand and manage DataStage job set up and operation.

Preferred Skills:

  • Familiarity with IBM InfoSphere Information Analyzer to help understand currently designed and implemented jobs
  • Basic Oracle DBA skills
  • Basic IBM WebSphere DataStage administration skills


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Position


Epic Reporting Analyst

Job #: 523044

Title: Epic Reporting Analyst

Location: Portland

Duration: 18 Month Contract

The Epic Business Intelligence Analyst/Developer provides analytics, reporting and project coordination necessary to support our client in delivering value based care. This data is primarily available in Epic Hyperspace, Clarity and Caboodle as well as our client’s Healthcare Data Warehouse.

The Epic Business Intelligence Analyst/Developer will be user facing role, responsible for soliciting and documenting business requirements from healthcare business partners, including healthcare leadership at our client and across Partner sites. This position will also translate business requirements into functional requirements for BI solution development. The ideal candidate would have a strong grasp of Epic data, especially what is contained in Epic Clarity and Hyperspace. This position will also develop solutions in Business Intelligence tools and structures that are commonly utilized by organizations on the Epic Systems EMR, including: Business Objects Web Intelligence, Crystal Reports, and Reporting Workbench. Tableau development capability is also a plus.

The Incumbent will observe due care, objectivity and respect for confidentiality. All employees must keep confidential what they hear and what they see when handling, reviewing, or observing: communications and records thereof (calls, email, pages, fax, etc.), data transmission, databases, or other forms of information. Confidentiality extends to the identities of the parties of the communications, and even to the fact that the communication took place. When sharing information, consider whether the recipient has a true “business need to know.”

ITG employees are responsible for the security of our client’s technology. In exercising their duties, ITG employees must follow our client’s security directives, incorporating security measures in the delivery of their everyday tasks, and are required to report security concerns to the ITG Security Engineering team.

Duties:

Business Analysis

  • Requirements gathering through strong collaboration with department reporting users and other strategic partners.
  • Provide complete and consistent documentation using BIMD accepted processes and tools, leveraging information acquired from multiple data sources including but not limited to – Epic modules, patient experience survey systems, third party payor claims, and other data sources. Accurate capture of associated business processes, potential process improvements, data availability, structure, and relationships. Facilitating working sessions with clinical users, clinical leadership, project team members and functional partners such as Hospital Finance.
  • Detailed data analysis to identify data sources, definitions and the correct implementation of business rules.This will require the use of Epic Hyperspace tools such as record viewer, registry monitor, registry editor, and rule editor.
  • Ability to readily perform SQL queries of Epic Clarity, Caboodle, and our our client Data Warehouse for data validation, capture, and report development activities.
  • Work with business partners to determine the accuracy of value sets used in business rules.
  • Partnering with the our client Data Governance Program to develop a library of metrics, value sets, analytics solutions and reporting assets produced by work assignments.

System Design and Development

  • Analyze Epic functionality to simplify solution design, improve flow of data, and make use of enhancements. This will require familiarity with navigating Epic Galaxy.
  • BI Solution design that best meet the customers’ requirements and business goals, considering:
  • Needs of our client and our client partners sites
  • Variations in data sources
  • Availability of external data
  • BI tool functionality
  • Clinical integration
  • Extensibility
  • Maintenance costs
  • Working closely with technical developers and application team to ensure the technical solution meets the business requirements. This will include evaluating business logic and data transformation in ETL, as well as Hyperspace CER rules.
  • Contributing to the development of Hyperspace reporting solutions, including: Epic Radar Dashboards and Epic Reporting Workbench Reports
  • Development of Epic Clarity or Epic CDW analytical solutions using SAP Business Objects Web Intelligence, Crystal Reports, and Tableau.
  • Develop test plans/documentation, conduct testing and validation as appropriate.
  • Working with business users on integrating the BI solutions to help providers care for populations and clinical leaders drive change.

Project Coordination

  • Assist in creation and updating necessary project documentation
  • Assign project tasks to team members and follow up to assure that they are completed on schedule
  • Schedule and lead project team meetings
  • Provide project progress reports
  • Escalate roadblocks
  • Coordinate training material creation
  • Coordinate quality assurance
  • Coordinate the creation of a go-live support plan, including but not limited to:
  • provide in-service to units and individuals expected to provide on-going operational support
  • create how-to documentation to be used by internal units and individuals expected to provide on-going operational support
  • Develop and maintain project management processes and documentation for continual improvement as needed

Skills and Education:

  • Master’s degree in computer science, a related field, or a clinical field and two years work related experience in the information technology Field required or a combination of clinical or operational healthcare environments; OR Bachelor’s degree in computer science, a related field, or a clinical field and four years work related experience in the IT Field.
  • Or a combination of clinical or operational healthcare environments;
  • OR Associate’s degree in computer science, a related field, or a clinical field and five years work related experience in the IT field, Required or a combination of clinical or operational healthcare environments;, Required
  • Minimum three years of business analyst experience.
  • Two or more years’ experience with Epic Clarity.


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Position


Training Specialist

Job #: 1566

Title: Training Specialist

Location: Wilsonville

Duration: 1 Year Contract

Overview:

Our client is currently seeking a contractor Training Specialist for their Talent Development team. This role will primarily involve facilitating instructor-led sessions and creating engaging learning environments for incoming and existing employees of diverse backgrounds and varying levels of leadership. Applicants should possess a variety of skills and experience including the ability to: learn and execute existing courses and training programs, update existing curriculum to align with our client’s strategic direction, apply adult learning concepts and best retention practices across courses and projects, identify performance gaps with an eye towards continuous improvement, and facilitate a variety of learning opportunities for employee development. This position will closely partner and collaborate with existing Training Specialist SMEs to develop and deliver ILT courses across topics such as change management, efficiency and organization skills, communication, accountability, and leadership.

Required Skills:

  • Four years of professional experience as a Training Specialist and a BA/BS in Education,
  • Learning and Development, or a related discipline, or equivalent work experience.
  • Excellent verbal and written communication
  • Organization and prioritization
  • Project management
  • Knowledge of adult learning theory and curriculum design
  • Change management
  • Ability to adapt to and manage multiple assignments
  • Soft skills training
  • Facilitation

Preferred Job Skills:

  • Certified in Partners in Leadership – Accountability Builder (The OZ Principle Self Track)\ PROSCI
  • Franklin Covey suite of courses.


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Position


Systems Analyst III

Job #: 16827

Title: Systems Analyst III

Location: Portland

Duration: Direct Permanent Hire

Overview:

We are looking for a Systems Analyst to join our client’s thriving application engineering community. Our client’s pride themselves on delivering a great customer experience. Whether it is developing cutting edge applications on the cloud or modernizing their legacy technology your engineering skills will be used to develop best in class solutions. We are looking for individuals who can bring new ideas, new engineering methods to deliver agile solutions to our client’s customers.

This Systems Analyst job family brings an engineering discipline to defining and supporting software systems to meet our client’s business needs. This job requires a depth of expertise in solution analysis while having the breadth of skills to perform design, scripting, configuration, data-analysis and quality assurance.

Duties:

Analysis

  • Develop and document user requirements, use cases, non-functional requirements, etc.
  • Write epics and user stories while developing prototypes to detail features and functionality.
  • Communicate priorities and status to internal stakeholders.
  • Interact with our partners to understand requirements and define cost effective solutions that meet user needs.
  • Maintain subject matter expertise and knowledge for solutions.
  • Develop training materials and conduct other analysis as needed.

Design

  • Design business processes and software solutions.
  • Create process, data and application flow diagrams to define solutions that meet business needs.

Quality Assurance

  • Work with quality assurance functions to develop test plans, automated test scripts and prepare test data.
  • Develop both functional and non-functional acceptance criteria.
  • Ensure software meets quality standards.

Technical

  • Work with software developers and partners to troubleshoot complex technical issues.
  • Perform root cause analysis, provide and implement recommendations.
  • Perform installation and configuration of packaged/SaaS software and troubleshoot issues.
  • Conduct data analysis and develop software scripts.

Teamwork and Leadership

  • Must be able to be a primary IT point of contact for the business areas being supported, so strong customer service skills are hugely important to success in this role.
  • Must have personal accountability, deliver quality work, and operate as a team player while valuing our client’s mission and culture.
  • For smaller efforts this role will be expected to coordinate and drive work to completion in accordance with our client’s Solution Development processes.

Solution Analysis

  • Effectively demonstrates analysis of systems and critical thinking in a collaborative team based environment.
  • Must be self-directed and have the ability to lead effectively.
  • Working in a multi-vendor, off shore model is now the norm in the industry and Systems Analysts need to know how to be successful in this model.

Skills and Education:

  • At least 3 to 5 Years as a systems analyst or similar role in a software development setting
  • 3+ Years in conducting system analysis, design and implementation
  • Experience in developing and documenting user requirements, use cases, non-functional requirements, etc.
  • Experience working with Agile methodology such as SCRUM for developing Stories, MVP, and Acceptance Criteria
  • An analytical and collaborative mindset that allows you to delve into technical issues both as an individual contributor and as part of a team to understand not only how something works, but why it works, and how it can be improved
  • Effective communication skills (written and verbal) and a history of being a collaborative team player
  • A history of successfully bringing innovative solutions to complex problems
  • Experience leading small teams on implementation initiatives, influencing internal and external stakeholders and performing complex systems and data analysis
  • A bachelor or master degree or the equivalent combination of education and/or experience
  • Additional Qualifications That Add Value
  • Understanding of the financial services industry
  • Experience working with scripting languages such as Korn, Perl, PowerShell or similar
  • Experience with working with cloud software
  • Experience with working with offshore teams
  • KNOWLEDGE: Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. This job is the fully qualified, career-oriented, journey-level position.
  • JOB COMPLEXITY: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel.
  • SUPERVISION: Normally receives little instruction on day-to-day work, general instructions on new assignments.


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Position


Senior PHP Backend Developer

Job #: 11718

Title: Senior PHP Backend Developer

Location: Portland

Duration: Contract to Hire



Overview:

Our client is an enterprise startup in the healthcare space seeking a developer to join their team. You will work with the development team and CTO to create world-class technology for the leading healthcare brands in the world. They do a lot of work with integrations as well, so you’ll gain valuable experience connecting to the world’s leading software platforms, from Salesforce to Facebook to Twitter and countless others.

Skills & Requirements:

  • We are looking to fill this LAMP position with a candidate who has strong PHP, MySQL, and Javascript skills.
  • Knowledge and experience with WordPress, Git, iOS, and Android development are also huge plusses.

Why Our Client?

  • Work remotely. We don’t have an office, so you can work from wherever you would like.
  • Startup & startup culture. Move fast with exciting and rewarding projects. You & your skillset will continue to grow.
  • Flexible schedule.
  • Small and nimble team following agile development principles.
  • Creativity encouraged. We love supporting & growing new product ideas.
  • They all friends, so you’ll we working with enjoyable people in a positive fun environment.


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Position


Quality Improvement Project Manager

Job #: 1084066

Title: Quality Improvement Project Manager

Location: Eugene, Oregon

Duration: Permanent Direct Hire

Overview:

Coordinate and monitor quality improvement and organizational projects from inception to closure including National Committee for Quality Assurance (NCQA) and Healthcare Effectiveness Data and Information Set (HEDIS) preparation.

Duties:

  • Provide functional and technical knowledge for NCQA/HEDIS across all plan departmental staff and deliver educational sessions to internal staff and external constituents as needed.
  • Coordinate Work Plan, team and resources for HEDIS/Consumer Assessment of Healthcare Providers and Systems (CAHPS) submission to Connector Authority and NCQA.
  • Analyze data and develop presentations and materials for committee and articles for newsletters and other educational pieces.
  • Design, run, and manage the data review process to ensure accuracy and integrity of data reports to meet regulatory and operational requirements.
  • Coordinate and implement interventions to increase HEDIS, CAHPS and designated health measures for the Plan.
  • Adhere to NCQA standards and work with Corporate Director of Accreditation in maintaining Plan’s NCQA accreditation.
  • Support the coordination of corporate compliance and external surveys as needed.
  • Monitor the creation of all project deliverables to ensure adherence to standards including design documents, test plans and operations documentation.
  • Support the project life cycle including requirements gathering, creation of project plans and schedules, manage resources, support HEDIS audit process, and facilitate project execution, deployment and closure.
  • Coordinate all data pulls and ongoing data management for HEDIS and QI project management databases for identified QI projects with department staff and corporate contacts. Evaluate sources for alternative data capture; assess ongoing methodology and results.
  • Maintain detailed project documentation including meeting minutes, action items, issues lists and risk management plans.

Education and Experience:

  • Bachelor’s degree in Healthcare, Business or equivalent experience.
  • Master's in Public Health or related field preferred.
  • 4+ years of quality improvement or project management experience in managed care with advanced knowledge of HEDIS and NCQA.
  • Proficiency required in Microsoft applications including PowerPoint, Excel and Access.


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Position


Business Analyst 2

Job #: 8315

Title: Business Analyst 2

Specialty: Transmission Policy & Strategy

Location: Vancouver

Application Due Date: 1/12/2018



ADDITIONAL POSITION INFORMATION:

ieSolutions is an Equal Opportunity Employer (EOE). M/F/D/V. Security Clearance Requirement: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. US Citizenship or Green Card REQUIRED

Position Overview:

This full-time, contract Business Analyst 2 position is located in our client’s Transmission (T) Policy Development & Analysis (TSPP) group. TSPP designs and monitors performance of products and services consistent with customer needs and the intent of the client’s Open Access Transmission Tariff (OATT) analyzes and facilitates implementation of the business practices and policies associated with our client’s marketing and sale of Transmission and ancillary services, as governed by the OATT and other contracts. This position will provide support with the development and monitoring of products and services as well as review and development of policies that apply interpretations and principles of the OATT and will also support the development of Business Practices. This position also provides support to efforts associated with procedures and standards developed by the North America Energy Standards Board (NAESB). This position is located in Vancouver, WA.

Position Responsibilities include:

Note: all official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager / or other federal personnel with the authority to do so.

  • Assist Management with, and support:
  • Implementation and tracking the success of our client’s products: Point-To-Point (PTP); Network Integration Transmission (NT); Ancillary Services; and Conditional Firm.
  • Facilitation of evolutions of products that are financially strong and meet customer’s needs, and verification that the product is compliant with our client’s OATT and Transmission rate schedules;
  • Wind and solar integration;
  • Re-dispatch and curtailment data analysis;
  • Customer usage of our products and how our customers deploy our products to conduct their business.
  • Assist Management in developing implementable business practices.These practices are prepared for regional customers and provide direction on how to conduct transmission business with our client in accordance with:
  • Rate case decisions;
  • Policy and regulatory direction;
  • Our client’s participation in national commercial standards development.
  • Assist in the planning, forming and reforming, development, and implementation of our client’s products.
  • Participate in periodic operational team meetings;
  • Provide input into scoping market analyses that effect product direction and assisting with interpreting analysis results that ultimately effect product specifications.
  • Develop and provide input on business practices detailing TS product and policy changes resulting from management decisions.
  • Draft and assist with the development of Agency Decision Framework (ADF) documents required for products and services.
  • Prepare decision documents that include staff recommendations for managers and executives in appropriate decision forums.
  • Provide analyses on industry and regulatory trends and provide recommendations to management and other staff on future direction of industry strategies, their impacts on regional parties, businesses, and our client’s products.
  • Assist TSPP's development of and draft business practices that support our client’s products and operational choices.
  • Communicate and collaborate with implementing organizations, as well as supporting product managers and policy developers, to facilitate the development of our client’s products.
  • Facilitate the implementation of product design choices within the desired time frames.
  • As requested by the Manager, facilitate presentations for internal staff and provide external customer workshops to communicate our client’s decisions and direction within areas of expertise.All presentation and workshop materials and content must be reviewed and approved by the Manager or other federal staff.

Position Requirements:

Education/Experience:

  • Associates degree in Economics, Engineering, Statistics, and Business, Organizational Development or a related field is highly desirable. (Associates in specified or directly-related field can substitute for 2 years of required experience - see below).
  • Bachelor’s degree in, Economics, Law, Engineering, Business or Business Management, Statistics, Organizational Development or a related discipline is preferred. (Bachelors in specified or directly-related field can substitute for 4 years of required experience - see below).
  • This is a Level 2 position: 9+ years’ previous work-related skill, knowledge, or experience is required without a degree. (7+ years’ experience with an applicable Associates degree; 5+ years’ experience with an applicable Bachelor’s Degree) is required. Experience should be consistent with the specific requirements of business analysis and progressively more technical in nature.
  • Experience in the utility business is required.
  • Knowledge of transmission products (how transmission is made available and sold) is required
  • Experience with process management is required.
  • Advanced working knowledge of MS Office to include, Excel, Outlook, PowerPoint and Word is required; (MS Office 2010 proficiency required).
  • Advanced working knowledge of Access and MS Project is desired.
  • Experience with Visio and SharePoint is required.
  • Experience presenting to a diverse audience including all levels of management is required.Experience should include the following:
    • Ability to present technical material effectively to audiences with all levels of experience resulting in the group’s ability to understand.
    • Decision/bottom line presentations to management that outline both risks and tradeoffs.

General Requirements:

  • Demonstrated verbal and written communication skills and ability to synthesize complex information.
  • Demonstrated familiarity with product and service management and delivery, how to work with service delivery functions, and how to monitor their success..
  • Must be proactive, adept at working with diverse workgroups, cross-functional teams and stakeholder groups. Demonstrated ability to work with teams of analysts and managers including senior analysts.
  • Experience organizing and orchestrating team meetings; demonstrated facilitation, negotiation and conflict resolution skills.
  • Ability to describe issues and alternative recommendations.
  • Familiarity with regulated environments and the importance of complying with regulated rules.
  • Ability to work with attorneys, technical SMEs and implementers to craft policy and associated business practices.
  • Ability to communicate, mediate and facilitate timely resolution of issues.
  • Ensure proper identification of self as a contract worker in all communications, correspondence, etc.

Additional Requirements:

  • The selected candidate will be required to sign a Non-Disclosure Agreement (NDA) as a condition of the contract assignment.
  • This position may be eligible for situational offsite work, subject to the approval of the Manager and completion of an Offsite Work Memorandum of Understanding.
  • In the Event of a COOP Exercise or Incident, the contract worker will be required to work off site to provide production support per roles and responsibilities outlined in the Organizational COOP Plans.
  • RSA token shall only be utilized when conducting work directly related to the API. Any other work is unauthorized. Contract worker is responsible for the safe-keeping of the issued RSA token at all times. If the RSA token is lost or compromised, immediately contact the COTR. All information associated with work performed offsite must be maintained in the network environment.No client information will be allowed to be transmitted, stored and created, etc., on the contract worker's personal devices. Contract personnel must follow all client and government-wide security, asset management, and cyber security policies and procedures.
  • Offsite work may only be performed within the client service area unless approved by the Labor Management Office (our client).Contract personnel must keep their employer informed of their work location at all times and must coordinate any changes with their employer and our client before the change occurs. Travel is expected (rough estimate of 5%) to meetings, implementations, and training.
  • Must possess a valid US driver’s license.

Client Provided Training: (Internal client provided training will be provided as needed and/or as available. See *NOTE below)

  • Agency Decision Framework

NOTE: Attendance at all training, etc. must be pre-approved by our client. For any such events, requests will be reviewed on a case-by-case basis and approval is subject to the most current guidance provided by our client or DOE and is subject to change. Our client reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and are submitted via an expense sheet.







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Position


Java Cloud Application Engineer

Job #: 6511332

Title: Java Cloud Application Engineer

Location: Portland Area

Duration: 6 Month Renewable Contract

Duties:

  • Understanding and experience in one or more Hot Skill Technology (Java, .net, SAP, PeopleSoft, See Beyond).
  • Manages employees, sets goals, coach's staff, supports development, collaborates on hiring decisions, disciplinary actions, performance management, and recognition, and rewards.
  • Develops action plans and processes, in coordination with management team, for integrating activities and optimizing department resources to meet major goals and objectives.
  • Facilitates or performs application support, problem solving, and issue resolution with internal and external resources.
  • Contributes and reviews recommendations for technical solutions.
  • Manages and/or contributes to the technical components of the RFPprocess.
  • Resolves issues and determines options for issue resolution
  • Manages and/or contributes to the technical components of the RFP process.
  • Resolves issues and determines options for issue resolution and risk mitigation.
  • Defines and communicates requirements for technical environments and determines the technical scope for projects.
  • Provides technical estimates for project budget input to Senior/Project Manager.
  • Leads and owns engagements with software vendors to ensure that code and configuration requirements and deliverables are met.
  • Enforces architecture, governance, security, and global process standards to system changes and deployments.
  • Coordinates compliance issue identification and remediation.
  • Collaborates with other teams on integration needs/design.
  • Contributes Collaborates with other teams on integration needs/design.
  • Contributes to database design and creates critical-path, high-risk, advanced technical designs.
  • Approves proof of concept efforts and reviews results.
  • Enforce client and department architectural direction and ensure consistent technical approach within department.
  • Decide on engineering tools based on recommendations.
  • Allocate resources based on performance monitoring and tuning results.
  • Manage and enforce performance thresholds and standards.
  • Review and approve performance test results, recommendations, and tuning results.
  • Oversee and is responsible for the creation of test plans, test execution, and validation of test results.

Skills and Education:

Expert:

  • Java, .net, SAP, See Beyond, or PeopleSoft
  • SAFe Agile (should be a believer in the process)
  • DevOps and T-shaped resource believer/practitioner
  • Springboot Java
  • Docker (enough to build and run their own images)
  • AWS CLI/API
  • CloudFormation / Terraform
  • Jenkins Groovy DSL
  • Groovy/Maven (Wrappers)
  • Semantic Versioning & Artifact Management tech (e.g., Artifactory, Nexus, etc.)


AWS Product:

  • Elastic Search
  • Cloud Formation
  • Lambda
  • S3
  • Beanstalk/CodeDeploy/ECS


Familiar/Proficient:

  • Kubernetes
  • Ruby Cucumber
  • Puppet / Chef / Ansible
  • NoSQL (MongoDB, etc.) & relational SQL
  • Swagger UI
  • Authentication/Authorization technology (e.g., Springboot auth, Ping Federated, SSL certificate signing/verification/creation, etc.)


AWS Product:

  • Kinesis
  • DynamoDB
  • VPC
  • JAVA 5 Years,
  • AMAZON DYNAMODB 1 Year,
  • AMAZON KINESIS 1 Years,
  • API 3 Years, and NOSQL 2 Years
  • Bachelor’s Degree and minimum of 5 years directly relevant work experience
    • Note:One of the following alternatives may be accepted:
    • PhD or Law + 3 yrs;
    • Masters + 4 yrs;
    • Associates degree + 6 yrs;
    • High School + 7 yrs.


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Position


Data Analyst III

Job #: 1062670

Title: Data Analyst III

Location: Eugene, OR

Duration: Permanent Direct Hire

Overview:

Responsible for analytic data needs of the business unit. Handle complex data projects and acts as a lead for other Data Analysts.

Duties:

  • Provide advanced analytical support for business operations in all or some of the following areas: claims, provider data, member data, clinical data, HEDIS, pharmacy, external reporting
  • Extract, load, model, and reconcile large amounts of data across multiple system platforms and sources
  • Review data to determine operational impacts and needed actions; elevate issues, trends, areas for improvement and opportunities to management.
  • Develop reports and deliverables for management
  • Model data using MS Excel, Access, SQL, and/or other data ware house analytical tools
  • Ensure compliance with federal and state deliverable reporting requirements by performing data quality audits and analysis.
  • Assist with training and mentoring other Data Analyst.

Skills and Education:

  • Bachelor’s degree in related field or equivalent experience.
  • 4+ years of statistical analysis or data analysis experience.
  • Healthcare experience preferred.
  • Advanced knowledge of Enterprise Reporting and Analysis tools, SQL, and Microsoft Office applications, including Excel and Access.
  • Experience managing projects or heavy involvement in project implementation.
  • Preferred candidate will also be Proficient with SAS, Have excellent critical thinking/ Root Cause Analysis skills and have good knowledge in healthcare Business Intelligence.

    HEDIS:
    Bachelor’s degree related field or equivalent experience. 4+ years of statistical analysis or data analysis experience or 2-4 years of HEDIS data analysis experience including measurement and rates impacted. Advanced knowledge of Business Intelligence Tools, SQL, and Microsoft Applications, including Excel and Access.

    BUSINESS ANALYTICS:
    Bachelor’s degree in related field or equivalent experience. 4+ years of statistical analysis or 2+ years of related IT experience, including data warehouse, coding or ETL experience. Healthcare experience preferred. Advanced knowledge of Enterprise Reporting and Analysis tools, SQL, and Microsoft Office applications, including Excel and Access. Experience managing projects or heavy involvement in project implementation. Encounters experience preferred.

    Data Governance:
    Bachelor’s degree in related field or equivalent experience. 4+ years of data analysis or 2+ years of related IT experience, including data warehouse. Healthcare experience preferred. Advanced knowledge of, Microsoft Office applications, including Excel and Access. Experience managing projects or heavy involvement in project implementation.

    HRIS:
    Bachelor’s degree in related field or equivalent experience. 4+ years of related IT experience and/or data analysis experience, including 2+ years’ experience with HRMS such as PeopleSoft, SAP or Workday. Healthcare experience preferred. Advanced knowledge of Enterprise Reporting and Analysis tools, SQL, and Microsoft Office applications, including Excel and Access. Strong understanding of HRMS database design, structure, functions and processes, and experience with databases tools. Supports HR systems as functional administrator evaluating new release functionality to include testing and implementation of new functionality. Experience managing projects or heavy involvement in project implementation.


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Position


Systems Apps Analyst

Job #: 525235

Title: Systems Apps Analyst

Location: Hillsboro

Duration: 1 Year Contract

Overview:

CLASS PURPOSE: The Systems/Applications Analyst meets with customers and evaluates computer information requirements, designs and develops or assists on the selection and implementation of computer applications, provides support for the operation and maintenance of existing computer applications and/or clinical/operational workflows relating to the use and optimization of the electronic medical record.

CLASS DISTINGUISHING FEATURES: This is the second of a three level series. The Systems/Applications Analyst is distinguished from the lower level by the lack of need for mentor assistance, by the higher level of complexity of assigned projects and tasks, and a higher level of responsibility in decision making. This classification is distinguished from the higher level by its focus on applications and systems or clinical/operational workflows of intermediate complexity and by a lower level of responsibility in decision making. This classification may rely on more senior analysts for guidance.

Duties:

  • Analyzes existing applications and systems or clinical/operational workflows and processes associated with the electronic health record for simplification or enhancement
  • Conducts customer meetings to obtain system or workflow definition and design approvals or develops system or workflow interfaces/conversions
  • Designs, develops and documents new applications and systems or clinical/operational workflows and processes
  • Designs, develops and documents modifications to existing applications and systems or clinical/operational workflows and processes
  • Assists in the development and design of system or workflow interfaces
  • Develops test plans and conducts testing
  • Develops and completes an implementation plan
  • Provides support, follow-up and maintenance to existing applications and systems or clinical/operational workflows
  • Installs and tests vendor upgrades and new releases
  • Provides training/mentor assistance to lower level analysts
  • May provide consultation to others
  • Participates in determining requirements for new computer applications and systems and evaluating vendor responses
  • May coordinate the escalation and resolution of software processing problems with vendor support specialists
  • May assign tasks to programmers or programmer/analysts and act as a departmental mentor.
  • Assumes project management responsibilities for small projects or sub-projects within a larger project as assigned
  • Works with vendors, other technical staff and customers to design, develop, test and implement interfaces between systems.

Required Skills:

  • 3 years working in relational Databases.
  • Experience leading requirements gathering sessions and documenting assocated business requirements for large scale IT projects
  • Cerner support- Powerchart ambulatory, physician training and workflow, experience in build for orders, Dyn doc, super bill
  • Ability to read write and maintain basic SQL Code
  • Knowledge of Data Warehousing architecture

Minimum Qualifications:

  • Master’s degree in computer science, a related field, or a clinical field and two years’ work
  • related experience in the information technology field or a combination of clinical or operational
  • healthcare environments; OR
  • Bachelor’s degree in computer science, a related field, or a clinical field and four years’ work
  • related experience in the information technology field or a combination of clinical or operational
  • healthcare environments; OR
  • Associate’s degree in computer science, a related field, or a clinical field and five years’ work
  • related experience in the information technology field or a combination of clinical or operational
  • healthcare environments; OR
  • Six years work related experience in the information technology field or a combination of
  • clinical or operational healthcare environments; OR
  • Equivalent combination of education and experience where one year of experience will be
  • substituted for an Associate’s degree and two years of experience will be substituted for a
  • Bachelor’s degree.


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Position


Project Manager/Product Owner

Job #: 121217

Title: Project Manager/Product Owner

Location: Portland

Duration: 1 Year Contract

Overview:

Our client is seeking a flexible and high-performing Project Manager/Product Owner to support 2 teams. This resource will split time between Corporate IT as a Project Manager and Managed Services as a Product Owner. The details of each role is listed below:

Role 1: Corporate IT PM.

The Corporate IT team is currently transforming the Portfolio Process and Tools with the goal to increase value to the business. This role will be an important resource in the transition by supporting the teams and PMO director on the following Initiatives:

  • Partner with the PMO director to develop and implement Portfolio and Project management practices and tools.
  • Manage small to medium Infrastructure and Cyber Security projects with “right sized” project governance.This will include guiding and supporting managers and project teams to independently manage smaller projects.
  • Support the team in a gradual transition to Kanban/Scrum approach to project delivery

Role 2: Managed Services Product Owner/Project Manager

Support the Managed Services team as a Product owner as the current PO transitions to a business role. This team is primarily focused on system maintenance and small scope enhancements which will not require a full time resource at this time. The Product Owner responsibilities will include:

  • Be the owner and manager of the product backlog. Serve as the voice of the customer and work the team to support the managed services organization.
  • The Kanban team will benefit from a PO who will be the liaison between the business and scrum team to increase the predictably of successful delivery.
  • Act as a gate keeper (with the support of the leadership team) to ensure scrum team remains focused on current priorities.

This individual will deliver business value to customers using PM & PO skills combined with strong collaboration and communication skills based on the experience expectations below:

Skills / Experience Expectations:

  1. Strong commitment to project management process and tools with the mindfulness to adjust to current organizational maturity all the while guiding the teams to increase project delivery predictability
  2. Proven IT Waterfall project management success in project oversight including the ability to:
    1. Consistently monitor and measure project performance using appropriate systems, tools, and techniques:Proficiency in MS Office suite including Outlook, Excel, PowerPoint, and Word required.
    2. Demonstrate skills, knowledge and experience to develop a detailed project plan and to track progress in MS Project.
    3. Effectively perform risk management to minimize project risks.
  3. Proven Agile/Scrum/Kanban experience including;
    1. Experience serving as a scrum master and or product owner who partnered with a scrum master
    2. Recognized ability to approach role with flexibility as team matures and support them in the transition
  4. General Skills/Experience
    1. Diligently report status and escalate issues to leadership as needed
    2. Ability to gain and maintain the trust and support of all levels of leadership and team members.
    3. Strong interpersonal, analytical and organizational skills with appropriate focus on attention to detail as appropriate
    4. Excellent stakeholder facing and internal communication skills – demonstrated ability to create clear concise PowerPoint presentations.
    5. Ability to work independently and within a team setting.
    6. Highly flexible and able to quickly adapt to changing priorities.
    7. Self-motivated and driven to deliver consistent quality performance

Minimum three years’ experience working on Scrum and/or Kanban teams in addition to experience as a PM on waterfall project teams with an IT organization.

This resource will report to the PMO director who will provide oversight and direction on key deliverables as well as assist with prioritization between roles.


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Position


IT Service Desk Specialist

Job #: 1476

Title: IT Service Desk Specialist

Location: Portland

Duration: 6 Month Renewable Contract

Description:



Our client’s IT Service Desk is approved to fill a six-month contract position to begin as soon as possible. The position reports to the IT Service Desk Supervisor. The person who fills this position will work with the six-person Tier I, Service Desk team (IT Call Center / Helpdesk) located in downtown Portland. Normal work schedule will be Monday-Friday. Start/End of normal eight-hour work shift will vary from 6:00 AM to 6:00 PM. Majority of time is spent communicating with internal IT clients over the phone and via email. NOTE: This is not a Desktop Services Technician (Tier II) position.

Skills and Knowledge:

  • Ability to provide quality first level computer help via phone and/or email
  • (Tier I) incident/problem tracking
  • Escalation and communication
  • Computer access request processing
  • Experience with IT service request routing and coordination for IT clients across the company
  • Thorough knowledge of pcs, local area networks, peripheral devices and software compatibilities
  • Excellent verbal and written communication skills
  • Demonstrated operating capability in PC programs
  • Experience with operating systems and network utilities
  • Demonstrated attention to detail and a personal emphasis follow-up/follow-though
  • Previous Service Desk experience and/or certification in an ITIL (IT Infrastructure Library) driven IT environment is highly desired


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Position


Senior MySQL Database Administrator

Job #: 10107

Title: Senior MySQL Database Administrator

Location: Portland

Duration: Direct Permanent Hire

Overview:

Our Portland based client is actively seeking a senior Database and Systems Administrator. This hands-on technical position will report directly to the CTO and be part of a team that has a track record of successfully launching and growing technology companies.

The primary responsibilities of this position are to manage the production MySQL database and supporting infrastructure.


Duties and Responsibilities:

  • Essential Database administration - install, configure, upgrade, backup, and monitor MySQL databases.
  • Maintain database backups and replication to ensure availability.
  • Maintain day-to-day database operations and documentation of critical 24x7 production systems.
  • Respond to database alerts and support calls after normal business work hours and on the weekends.
  • Perform scheduled after-hours tasks as required.
  • Ensure that appropriate storage and database redundancy is maintained in overall infrastructure.
  • Ensure that database systems are in compliance with internal and customer security policies.

Job Requirements:

  • Five or more years in MySQL database administration.
  • Strong technical expertise with Linux operating system and familiarity with storage systems.
  • Ability to function effectively as an active member of a small technical team and to work independently as projects require.
  • Ability to adapt quickly to changing business objectives and to be flexible in a small, early-stage entrepreneurial company.
  • Strong technical expertise with SQL language.
  • Proven success supporting databases in a 24/7 production.
  • Experience with data extraction, dump and loads.
  • Serve as an escalation point for any defined database issues regarding performance, security, or ongoing maintenance.
  • Automate various DBA tasks.
  • Optimize database performance.
  • Work with developers and systems engineers to troubleshoot and optimize queries and performance bottlenecks.
  • Help architect and implement solutions that solve complicated application challenges, including application performance, scalability, and security. This includes schema, index and key design and enterprise application architecture.
  • Create instrumentation/monitoring solutions to gain insight into existing application and database performance and to understand emerging issues.


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Position


Java Engineer

Job #: 7227989

Title: Java Engineer

Location: Beaverton

Duration: 1 Year Contract

Duties:

  • Work with product owner and BSAs to understand requirements.
  • Participate in sprint planning and other scrum ceremonies.
  • Work with other technical teams to develop new features.
  • Work in Dev-ops model. Position requires writing unit test, automated functional test and integration test.
  • Support SL1 and SL2 issues, when other support teams are not able to resolve.
  • Help team plan and execute sprint tickets.
  • Help team plan and execute conversion of existing services to AWS based micro-services.

Requirements:

  • 5+ years of professional experience in application engineering.
  • 4+ years hands-on experience in Java.
  • Should have experience in AWS based micro services and no-SQL DB.
  • Experienced in unit testing using Junit or other tools.
  • Experienced in automated functional testing using tools like Cucumber.
  • Well versed with Agile methodology.
  • Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical teams.
  • Comfortable working in a fast-paced, results-oriented environment.


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Position


Senior Linux Systems Administrator

Job #: 10097

Title: Senior Linux Systems Administrator

Location: Portland

Duration: Direct Permanent Placement

Overview:

Our Portland based client is actively seeking a Senior Linux Systems Administrator. This hands-on technical position will report directly to the CTO and be part of a team that has a track record of successfully launching and growing technology companies. The primary responsibilities of this position are to manage the production technical infrastructure, operations, and security.


Duties and Responsibilities:

  • Maintain day-to-day operations and documentation of critical 24x7 production systems.
  • Respond to alerts and support calls after normal business work hours and on the weekends.
  • Work with external vendors to maintain our client’s hosted infrastructure and 24x7 help desk.
  • Perform scheduled after-hours tasks as required.
  • Ensure that appropriate storage and redundancy is maintained in overall infrastructure.
  • Ensure that IT systems are in compliance with internal and customer security policies.
  • Be responsible for the maintenance of the Production systems.
  • Troubleshoots server, software and hardware issues.Monitors usage and performance.
  • Assist with scheduling and implementing system and software upgrades or repairs.


Job Requirements:

  • Five or more years of hands-on IT operation & system administration experience.
  • Strong technical expertise with Linux, database, virtualization and networking.
  • Ability to function effectively as an active member of a small technical team and to work independently as projects require.
  • Ability to adapt quickly to changing business objectives and to be flexible in a small, early-stage entrepreneurial company.
  • Knowledge of VMware technologies.
  • Knowledge of storage management.
  • Knowledge of TCP/IP and network monitoring.
  • Knowledge of technical writing principles and practices.
  • Skill in software installation and maintenance.
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships with employees, vendors, clients and public.


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Position


Administrative Positions

Job #: 1

Title: Administrative Services Assistant

Locations: Portland Metro area (Including Vancouver and Beaverton)

Contract Duration: Varies depending on client/position (Typically 6 months, 1 year or 1+ years)

Application Deadline: Ongoing needs

To Apply: To be considered for upcoming positions please email your resume to sstillwell@ie4solutions.com.

About ieSolutions:

We provide our clients information technology, administrative and engineering personnel in a variety of ways. Our services include contract labor, contract-to-hire, permanent placement services and pay-rolling services. Our experienced team are exceptional at locating and qualifying excellent professionals in a wide range of technical and administrative roles.

Common Position Responsibilities include:

  • Provide a wide variety of confidential administrative/clerical tasks for the managers and staff for the assigned organization, managers and support staff.
  • Answer and screen telephone calls; respond to most questions and complete most business involving established policy or routine matters; forward questions and matters to appropriate personnel as needed, following up to verify a timely response.
  • Serve as back-up to Tier II and Tier IV level Executive Assistants as needed
  • Proactively coordinate managers’ daily Outlook calendars and schedules with full responsibility for scheduling and prioritizing Tier III and IV managers’ appointments, meetings, conferences and calendar:
  • Coordinate appointments, including commitments of time. Advise manager of appointments and other commitments that might have a bearing on future decisions. Demonstrate sound judgment and a solid understanding of issues when advising the manager of upcoming events.
  • Organize, plan, prioritize, coordinate, schedule and verify appointments, meetings (in-person, phone conferences, web-based), conferences, and training for managers and other staff (securing rooms, phone bridges, projection, and other meeting supplies).
  • Schedule and arrange meetings, conferences and training, including associated logistics and any necessary equipment (securing rooms, phone bridges, projection equipment, etc.).Assist, compile, organize and verify appropriate files, notes and other materials are in order and ready for use at meetings, appointments, etc.
  • Draft agendas, coordinate speaking points, make arrangements for guest(s) / guest speakers and research and draft background information / materials as requested.
  • Complete appropriate new employee on-boarding activities and retirement documentation.
  • Maintain Employee Tracking Log, BFTE tracking, on-board reports, training, medical surveillance, emergency contact, and reimbursement tracking information.
  • Coordinate and assist managers with development of annual managers’ and employees’ performance appraisal plans by assisting in implementing, completing, and tracking documentation management.
  • Schedule and track to completion all managers’ and employees’ progress reviews, performing associated follow-up to obtain required signatures and approvals.
  • Apply strong familiarity with manager’s performance contract to prioritize and track meetings, work, and delegated projects or tasks to maintain accountability and to assist in ensuring established targets are met.
  • Validate on-time documentation submission to Human Capital Management (HCM) and verify all processes are tracked to completion within established timelines.
  • Arrange travel, foreign and domestic, including airline arrangements, hotel accommodations, and rental car and shuttle reservations for manager and staff as required. Prepare and process travel authorizations and vouchers for Manager, Lead and employees using Concur and/or Concur travel agent. Confirm travel is complete and vouchers are processed in a timely manner, in accordance with federal and travel procedures and policies. Provide necessary foreign and domestic forms associated with travel.
  • Participate on business process improvement and other special project teams, as requested by the manager.
  • Maintain and update the organizational SharePoint site. To include monitoring retention policy on all SharePoint folders; establishing calendars, and content maintenance and currency.

Common Position Requirements include:

Education:

  • High School diploma or equivalent is required
  • Associate’s Degree in Secretarial Science, Administrative Management or a related field is preferred.

Experience:

  • 4-6 years of demonstrated administrative/ clerical experience is required (Level 2 positions)
  • 6+ years of demonstrated administrative/clerical experience is required. (Level 3 positions)
  • 4 or more years of relevant work experience in administrative support functions with Microsoft Office Suite programs such as Word, PowerPoint, Excel and Outlook are required. (Proficiency with Microsoft Office 2010 is required).

General Requirements:

  • Must be self-motivated, self-disciplined, with ability to communicate verbally and in writing.
  • Must possess organizational capabilities and be able to carry out duties with little direct guidance.
  • Must be able to multi-task, work as a team member, be flexible, maintain confidentiality and have good customer service skills.
  • Data entry skills are essential. This position requires above average computer and typing skills to coordinate calendars, schedule meetings, and record and distribute meeting notes.
  • SharePoint experience may be highly desired or required depending on position.

Performance Expectations:

  • Meet timelines, milestones, deliverables, and provide timely status updates as may be required.
  • Expected to work collaboratively and in a team environment
  • Must demonstrate sound judgment, confidentiality, and a solid understanding of issues when advising the manager of upcoming events


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