Title: Project Manager 3 (Non-IT)
Specialty: System Operations Control Center/Field Coordination
Job #: 9306
Application Due Date: 2019-11-21
Location: Vancouver, WA
Job Length: Multi-year opportunity with a full benefits package
This contract Project Manager position will provide project management expertise and assistance to the Client’s Org. Delivery & Performance (TOII) group, a part of the Internal Operations Management Office (TOI) organization of the Transmission (T) business line. This position will work with a variety of subject matter experts (SMEs) to assist Client with verifying that all applicable regulatory requirements are met and projects with potential impacts to the grid are successfully managed to allow the safe and reliable operation of Client’s Transmission grid. This PM position is regularly / typically assigned multiple projects related to changing or adding new systems or equipment which will be integrated into Client’s transmission grid. It is anticipated that the extremely critical, highly-visible, upcoming, multi-year OMS (Outage Management System) project is to be assigned to this position. The OMS project will replace Client’s long-time, customized Daily Activity Record Tracking (DART) system and will provide an automated outage submission, tracking, and coordination system and more standardized associated business processes and practices.
• Support and facilitate Client manager-assigned project, and/or multiple projects, relating primarily to operational requirements for Transmission Grid changes, from beginning to end in collaboration with senior management, external industry entities and stakeholders, by providing expert support on the PMI-based project management methodology, best practices, and internal skill development as requested by and with guidance from the Client manager, team lead or other personnel with the authority to do so, including:
o Facilitate working sessions, collaborate, and participate in discussions with various groups within the Control Center, Transmission Technology, Asset Management, Security Dispatch, the Outage Office and other interested parties to gather project requirements (and comments), develop and recommend project work plans, schedules, milestones, deliverables, etc..
o Liaise with other project managers to determine System Operations resources and schedules for projects, verifying the coordination of control center activities with design, construction, and system / equipment testing schedules when projects are placed into the work plan.
o Coordinate, arrange and facilitate business requirements gathering sessions; conduct needs analysis from various stakeholder perspectives; work with SMEs and the Contracting Officer’s Representative (COR) to review, draft and recommend project specifications.
o Provide input and recommendations for a standard Project Requirements Documents (PRD) review process, incorporating SME input, technical data and other requirements to meet Client and industry standards.
o Facilitate and/or validate System Operations (TO), Federal Information Security Management Act (FISMA) and North American Electric Reliability Council – Critical Infrastructure Protection (NERC-CIP) requirements are identified in field project planning documentation.
o Collaborate and coordinate with field project managers on official energization dates to provide to account executives (AEs) for use in contracts and Client work orders. Confirm with project managers that realistic schedules are provided for customer contracts.
o Work with field project managers (PMs), project team(s), the COR, and Asset Management staff to review and update official cost, resource and time estimates for the Operation’s portion of field projects.
o Serve as a point of contact for field organizations on multiple assigned projects, providing project details, goals, milestones, deliverables and resource schedules; as well as, technical and/or compliance information and assistance.
o Interface with other organizations within Client to evaluate Transmission project needs for System Operations, and to validate requirements and tasks on projects are properly identified, tracked and completed; alert Client manager/personnel of any issues or concerns, providing mitigation recommendations; implement Client management approved mitigation actions.
o Track, monitor and review Control Center costs and confirm appropriate work orders and Activity-Based Management (ABM) codes are being used.
o Work with the COR to reconcile invoices and validate deliverables were received as ordered; and, prepare invoice(s) for payment.
o Draft business cases/justifications for Grid Modernization / System Operations’ projects, initiatives, and efforts; secure approvals for project implementation from appropriate decision-making body.
o Verify Control Center activities are coordinated with other Client project teams to maintain schedules; alert Client manager/personnel of any issues or concerns, providing mitigation recommendations; implement Client management approved mitigation actions.
o Track construction status from an operations perspective, both for Control Center progress and for field/external progress that impacts the Control Center; alert Client manager/personnel of any issues or concerns, providing mitigation recommendations; implement approved mitigation actions.
o Verify contact list for each project with customer, both for customer and Control Center completeness and accuracy.
o Provide input and recommendations for the creation of clear problem statements, gap analysis and roadmap creation for integration/migration efforts.
o Identify performance gaps and work to develop and implement corrective actions.
o Provide support in developing and tracking targets; update project milestone documentation as needed for Federal review.
o Prepare full-scale project plans, resource strategies and funding estimates required to advance each defined effort.
o Facilitate and maintain consistent communication with the project sponsor, performance managers, subject matter experts and clients on the progress of projects versus the plans.
o Serve as primary point of contact for other PMs and project teams, CORs / COs, and a variety of SMEs, Client management and customers providing a Control Center systems operation’s perspective; as well as, assistance with System Security Plans (SSPs), system change management request forms, technical operations, and a variety of project & contract documentation.
o Provide gap analysis from the “as is” to the “to be” state.
o Provide implementation planning, including optimizing milestones and building upon successes.
o Assist Client management to define, draft and recommend project success criteria and disseminate to involved parties; monitor and track progress, updating stakeholders, sponsors, customers, etc. throughout the project lifecycle.
o Alert the Client manager of and obtain appropriate authorization for any potential changes to project cost, schedule or performance.
o Coordinate and facilitate working sessions to collaborate with project teams, SMEs, stakeholders, and others to identify business processes and procedures impacted by project changes; develop / draft and recommend new or changing processes and procedures; as well as, detailed system design requirements and specifications.
o Coordinate and support the following functions:
Facilitate the Bi-Weekly Control Center / Field Project Coordination team meeting.
Coordinate and facilitate Project Team(s), including milestone management and communication of deliverables across multiple projects.
Develop/draft and distribute written and verbal sponsor and stakeholder communication.
Scope definition, tracking, and management.
Facilitate “kick off” and other project meetings with managers, sponsors, stakeholders, and partners; validate approval/buy in of project plans and commitment of resources.
Schedule and facilitate project team meetings and coordinate activities of sub-teams.
Coordinate with the Transmission Technology (TT) and TO organizations to verify operational and data requirements to support the safe and reliable operation of the Bulk Electric System (BES).
Participate with SMEs, IT, or Client labs to develop test plans; carry out recommended or required testing; escalate any concerns to Client manager or COR / CO.
Collaborate closely with the project team, Users, stakeholders, and others to facilitate and lead efforts to develop/draft and document new or revised processes and roles.
o Take a pro-active stance on project risk management by:
Anticipating and identifying potential areas of risk and obtain guidance from appropriate Client manager or COR / CO.
Tracking, monitoring and facilitating resolution of issues, obstacles, and risks identified within the project as well as cross organization integrated and compliance-related dependencies and the issues and risks associated with those assumptions.
Maintaining issue, risk, and/or action logs.
Preparing, drafting and recommending contingency plans to minimize/mitigate risks on an ongoing basis for review and approval/acceptance by appropriate Client manager/personnel.
o Collaborate with the Client manager (or assigned designee) to define the frequency and content of status reports from the project team; review and analyze results; troubleshooting concerns or problem areas and provide mitigation options and weighted recommendations.
o Interact and collaborate with external stakeholders, often navigating complex business relationships.
o When necessary, facilitate the successful transition of a project or program of projects to another project manager including any training, documentation, or meeting coordination required to bring the new PM fully up to speed on all critical aspects of the work and introduce them to executive sponsors and key stakeholders.
o Provide background information, technical input, options and recommendations that facilitate project decision-making. This may include, at management request, arranging, attending and facilitating decision-making sessions/meetings with Client management, executives and key stakeholders, including, drafting agendas, answering technical questions, and presenting information, options and recommendations for decision-maker consideration.
o Develop an in-depth knowledge and understanding of the inter-connected workings of various Control Center systems and their inter-related dependencies.
Education & Corresponding Experience:
• Bachelor’s degree in Engineering, Business Administration or Management, Organizational Development, Computer Science or closely related field is required.
o With an applicable Bachelor’s Degree, 10 years of direct work experience is required.
• Master’s Degree in Engineering, Business Administration or Management, Organizational Development, Computer Science or other related technical discipline is strongly preferred.
• Experience should include direct work experience in a project management capacity, including all aspects of process development and execution.
Required Technical Skills & Experience:
5 years of experience in the Electric Utility sector with an emphasis on system control and communications planning, electronic design, communications maintenance, technical operations or related field.
Preferred Skills & Experience:
• PMP certification
• Minimum of 7 years of experience with the following:
o Implementing asset strategies and developing related asset plans.
o Planning, implementation and/or operation of Control Center systems (SCADA, AGC, ICCP).
o Experience in the following areas:
• Telecom Transport including analog and digital microwave radio, analog and digital multiplex, fiber optic terminal equipment and UHF radios.
• Telecom Support Equipment including alarm systems, batteries/chargers, DC-DC converters, engine generators, uninterrupted power supply systems, timing systems, fault locators, etc.
• SCADA/Telemetry/Supervisory Control including SCADA remote terminal units, supervisory control systems, and telemetering systems.
• Field Information Network (FIN)/Operation Networks including FIN network equipment, operational network equipment, network management system equipment, and modems.
• Knowledge of the NERC & WECC Planning Standards as they apply to Power Systems Control (PSC) equipment
• Knowledge of “Technical Requirements for Interconnection to the Transmission Grid”
• Experience developing options, evaluating and recommending plans for meeting communications/power system control functional requirements
• Knowledge of transmission and operational power systems controls
• Knowledge of and skill in the following:
o Communication network operation concepts, methods, performance and planning
o Communication network architecture principles and concepts
o Planning of communications, control and data systems for network transmission, network interconnections and customer service projects
o Identifying system requirements from problems or opportunities identified by others.
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.
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Collaborating with our customers, we augment their workforce with technical and administrative talent. We provide information technology, engineering, operation, technician, analyst, project management and administrative talent to our clients throughout the Pacific Northwest.
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